Posted last month
Junior Support I.T.
@ Wood Automotive Group
Calgary, Alberta
SIGNALS
Overview
Wood Automotive Group is hiring a Junior Support I.T. for a full-time helpdesk and network support role across its multiple Alberta locations. The work covers PC, Mac, peripheral and mobile troubleshooting, user account setup and assisting the I.T. Operations Manager. The posting requires a Tuesday to Saturday 10AM to 6PM schedule, a personal reliable vehicle and daily site-to-site travel.
Responsibilities:
- Provide helpdesk support by email, phone and in person
- Troubleshoot PCs, Macs, peripherals and mobile devices
- Log and monitor support tickets, escalating when needed
- Set up accounts for new users
- Assist I.T. Operations Manager with network and system management
Requirements summary:
- Certificate or diploma in an IT-related field
- Familiarity with PCs and networks
- Strong troubleshooting and problem-solving skills
- Excellent written and verbal communication
- Valid Class 5 AB driver's licence and clean abstract
- Own reliable vehicle and ability to lift up to 50 lbs
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-10-13
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | IT |
| Hours per week | 40 |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: moderate |
| Work setting | Office, Client sites, Vehicle |
| Position | Sitting and standing |
| Physical demands | physical low · lift 50 lb · computer high |
| Languages | English |
| Licences & certifications | Class 5 AB Driver's Licence |
| Driver’s licence | required, own vehicle |
| Background checks | driving record |
| Education | Trade certificate (required) |
| Fields of study | IT |
| Perks mentioned | Retirement plan, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Wood Automotive Group
| Field | Value |
|---|---|
| Open jobs on Jobsy | 14 |
Job description
The Wood Automotive Group, one of Alberta's largest automobile retailers for over 40 years, is offering an exciting opportunity for a Junior Support I.T. to join our Wood Automotive Group team!
The Wood team believes that its people are its greatest asset. We provide our employees with competitive salaries and careers that grow with them. As a group with 8 dealerships, a collision repair centre and an online pre-owned sales lot, we believe our success and growth is built on the drive and dedication of our people. If you’ve got what it takes to be a natural leader, trainer and coach with a proven track record in the automotive industry than this is your opportunity to join us.
Required Schedule: Tuesday to Saturday 10AM - 6PM
About The Role
We are seeking an individual with great people skills that is highly motivated and has the right attitude to learn in a fast pace and growing environment. The successful candidate will have good troubleshooting skills and exceptional understanding of computer hardware, disk imaging software, Windows and third-party vendor programs, networking knowledge and the ability to troubleshoot network issues. The Junior Support I.T. will be responsible for day-to-day helpdesk and assisting I.T. Operations Manager with the overall network and system management. In addition, this individual will help with the related development activities, inventory and ordering of hardware and software requirements.
This individual will also be responsible for providing input, analysis, and recommendations on matters related to information technology and systems. Candidates must have their own reliable vehicle, as travel between multiple company locations will be required.
Essential Duties Will Include, But Not Limited To
Some Of The Rewards Of Joining Our Team
Are you the kind of person who wants to make a difference in their community, and build a solid career with a growing organization? Consider joining Wood Automotive Group. For over 40 years, we have worked hard providing unparalleled customer service, competitive pricing and quality products. Committed to education and community, we are proud sponsors of many organizations such as: the SAIT Automotive Business Administration program, KidSport, the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation and the Rogers Charity Classic.
We thank all candidates for their interest. Only those selected for interviews will be contacted.
APPLY NOW
Apply with Indeed
The Wood team believes that its people are its greatest asset. We provide our employees with competitive salaries and careers that grow with them. As a group with 8 dealerships, a collision repair centre and an online pre-owned sales lot, we believe our success and growth is built on the drive and dedication of our people. If you’ve got what it takes to be a natural leader, trainer and coach with a proven track record in the automotive industry than this is your opportunity to join us.
Required Schedule: Tuesday to Saturday 10AM - 6PM
About The Role
We are seeking an individual with great people skills that is highly motivated and has the right attitude to learn in a fast pace and growing environment. The successful candidate will have good troubleshooting skills and exceptional understanding of computer hardware, disk imaging software, Windows and third-party vendor programs, networking knowledge and the ability to troubleshoot network issues. The Junior Support I.T. will be responsible for day-to-day helpdesk and assisting I.T. Operations Manager with the overall network and system management. In addition, this individual will help with the related development activities, inventory and ordering of hardware and software requirements.
This individual will also be responsible for providing input, analysis, and recommendations on matters related to information technology and systems. Candidates must have their own reliable vehicle, as travel between multiple company locations will be required.
Essential Duties Will Include, But Not Limited To
- Providing helpdesk support to queries via email, in person, or phone.
- Assisting with troubleshooting and repairing issues related to PC’s, Mac’s, peripherals, mobile devices and other applications both in person and remotely.
- Helping users minimize downtime and increase productivity.
- Contacting third parties as needed to resolve issues.
- Logging and monitoring support tickets and escalating issues when necessary.
- Ability to document workflows and processes.
- Setting up accounts for new users.
- Other duties as assigned by management.
- Certificate or Diploma in an IT related field.
- Have an interest in technology and a willingness to learn.
- Knowledge and understanding of various IT concepts, software and technologies.
- Troubleshooting and problem-solving skills.
- Familiarity with PC and Networks.
- Excellent communication skills both written and verbal.
- Ability to lift heavy objects up to 50lbs.
Some Of The Rewards Of Joining Our Team
- Exceptional Benefits Package
- Pension Plan with employer contributions – free money!
- Employee Assistance Program including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more!
- Corporate rates at YMCA and Goodlife Fitness
- Group social events and company perks.
Are you the kind of person who wants to make a difference in their community, and build a solid career with a growing organization? Consider joining Wood Automotive Group. For over 40 years, we have worked hard providing unparalleled customer service, competitive pricing and quality products. Committed to education and community, we are proud sponsors of many organizations such as: the SAIT Automotive Business Administration program, KidSport, the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation and the Rogers Charity Classic.
We thank all candidates for their interest. Only those selected for interviews will be contacted.
APPLY NOW
Apply with Indeed
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