Key Account & Business Development Manager

Caframo Lab Solutions (CLS) is seeking a commercially driven Key Account & Business Development Manager to grow our business with key distribution partners and uncover new opportunities in the industries we serve. This is a hands-on sales role for someone with a scientific background who builds strong, trusted relationships, knows how to grow revenue within existing accounts, and has the curiosity and drive to find and qualify markets we have not yet fully tapped.

Reporting to the Director of Sales & Marketing, you will own CLS's relationships with our key distributors, primarily in the US, serving pharmaceutical, cosmetics, chemical, and other laboratory and production environments. You will build account growth plans with those partners, create demand with the scientists and technical buyers they serve, and lead the vetting of new industry and market opportunities, turning promising leads into real business. You will be measured on revenue growth in your key accounts and new business won. This role is on-site/hybrid.

About Caframo

Since 1955, Caframo has been a privately owned Canadian manufacturer and global leader in high-performance stirrers & accessories, marine products, and thermoelectric technology. As we continue to expand into new markets, we remain committed to innovation, quality, and operational excellence.

Proudly designed and manufactured in Canada, our products are built at our facility along the picturesque shoreline of Colpoys Bay in Georgian Bluffs, ON. Here, our team enjoys meaningful work alongside an exceptional quality of life in one of Ontario’s most beautiful regions.

Why Join Caframo?

• Competitive compensation: $75,000 - $85,000 annually plus Performance Bonus (up to 20%).
• Comprehensive health & dental benefits for you and your family.
• RRSP matching program (up to 2%).
• Training & development with individualized growth plans.
• Flexible work scheduling options.
• Employee engagement events and social activities.
• Annual Charity Committee to support local causes.
• Environmental stewardship initiatives to reduce our footprint.
• Strong commitment to social responsibility and community support.

Key Responsibilities

Key Account Management

• Own CLS's key distributor relationships, primarily in the US, with full responsibility for revenue, margin, and growth in those accounts.
• Build and execute annual account plans with each key partner.
• Negotiate pricing, rebate, and promotional programs.
• Lead regular business reviews that drive performance and growth.

Business Development & Market Vetting

• Identify, research, and qualify new industry and market opportunities, with a focus on pharmaceutical, cosmetics, chemical, and related laboratory and production applications.
• Build the business case for promising opportunities and turn them into new revenue.
• Work with distributors to reach and win new end users.
• Track competitive activity and market trends in target industries.

Technical Sales

• Engage directly with scientists, lab managers, and technical buyers to understand their mixing and stirring applications.
• Partner with Engineering to scope application-specific and custom solutions that win business.
• Work with Technical Marketing on inbound technical inquiries, taking qualified opportunities through to quote and distributor hand-off.

Sales Performance

• Drive revenue growth and channel profitability.
• Maintain an accurate pipeline and forecast in CRM.
• Monitor sales performance, margins, and growth targets.
• Represent CLS at key industry events, focused on customer and distributor meetings.

Cross-Functional Collaboration

• Partner with Product Management, Engineering, Marketing, Operations, and Customer Service.
• Share customer insights and market intelligence to shape products and programs.
• Support product launches and commercialization.

Education & Experience

• University degree in Chemistry, Biochemistry, or a related scientific field is strongly preferred or a degree in Business or Commerce combined with significant hands-on experience in laboratory or scientific sales.
• Laboratory experience, or experience selling into pharmaceutical, cosmetics, chemical, or life science labs, is a strong asset.
• Minimum 5 years of experience in technical sales, key account management, or business development.
• Proven success growing revenue with distributors or indirect sales channels.
• Experience negotiating commercial agreements and managing forecasts.

What You Bring

• A track record of beating targets and growing key accounts.
• The scientific fluency to discuss applications credibly with chemists and lab professionals.
• Excellent relationship-building, communication, and negotiation skills.
• Strong commercial and financial acumen.
• Curiosity and discipline in vetting new markets, separating real opportunities from noise.
• Self-motivated and comfortable working independently.
• Willingness to travel, primarily within the US.

How to Apply

Interested candidates are invited to submit their resume and a cover letter highlighting their experience and interest in joining Caframo.

Applications will be accepted until the position is filled.

Caframo is committed to providing accommodations throughout the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation at any stage, please inform us and we will work with you to meet your needs.

Applicants must be legally authorized to work in Canada at the time of hire.

Personal information collected during the recruitment process will be used solely for employment consideration and handled in accordance with applicable privacy legislation.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

All applications will be kept confidential. Caframo is proud to be an equal opportunity employer.

Artificial Intelligence (AI) Use Statement

Caframo is committed to a fair, transparent, and inclusive hiring process. We do not use artificial intelligence (AI) to screen, assess, or make employment decisions for this role. All candidate evaluations are conducted by qualified human reviewers.

Learn more about us:

🌐 https://www.caframo.com

📘 https://www.facebook.com/Caframo

🔗 https://www.linkedin.com/company/caframo