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First seen by our source: 26 days ago

Keyholder

@ Torrid

Surrey, British Columbia

$18.85–$21.21/hr
Apply now
SIGNALS

Overview

Torrid is hiring a Keyholder to support store management with daily opening and closing operations and to deliver a strong customer shopping experience. The role includes register work, merchandising support and acting as Manager on Duty, on a flexible schedule with holidays, nights and weekends. Pay is $18.85 to $21.21 per hour, with benefits such as a 50% associate discount and a 401K with company match.

Pay:

$18.85–$21.21 an hour

Responsibilities:

  • Open and close the store daily
  • Perform register functions and drive add-on sales
  • Support management in meeting KPI goals
  • Act as Manager on Duty when management is away
  • Maintain a clean, inviting store environment

Requirements summary:

  • Previous apparel or specialty retail management experience preferred
  • Proven ability to lead teams and deliver sales performance
  • Ability to multitask in a fast-paced environment
  • Flexible schedule including holidays, nights and weekends
  • Strong fashion awareness and trend knowledge

Tools & skills

Benefits mentioned

Retirement planTuition supportStock options
Source and dates

Employer career site / ATS feed · jobvite

Employer posting date
Not provided
First seen by our source
2026-10-11
Source record updated
2026-10-19

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentRetail
Scheduleholidays, weekends
Travelair: none · ground: none
Work settingStore
PositionSitting and standing
Physical demandsphysical moderate · lift 50 lb · computer low
Perks mentionedFlexible hours, Retirement plan, Tuition support, Performance bonus, Stock or equity, Employee discount, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

Torrid

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Full company description

Torrid is the ultimate retail destination for fashion apparel, accessories, swimwear and lingerie specifically made for the stylish woman who wears sizes 10 to 30. Our exclusive collections are designed to fit her flawlessly, inspiring her to feel confident and sexy—with no apologies. Torrid is the fastest growing plus-size brand in fashion. We currently have over 5,000 associates and over 600 stores in the US and Canada, with more opening every day. Our brands regularly grab headlines in the fashion press and national news. As our company continues to expand, so does our need for fiercely creative, passionate individuals who aren’t afraid to challenge the status quo in the fashion industry. At Torrid we're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training, development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success. Learn more about our current opportunities and how you can make a difference at TorridCareers.com!

LinkedIn followers
48,349
People associated on LinkedIn
4,532
Reported office locations
  • 18501 E. San Jose Ave, City of Industry, CA 91748, US
Other recorded names
  • Torrid
Specialties
  • Retail
  • fashion
  • apparel
  • intimates
  • plus size
  • and e-commerce
Profile identifies a recruitment agency
No

Torrid is the ultimate retail destination for fashion apparel, accessories, swimwear and lingerie specifically made for the stylish woman who wears sizes 10 to 30. Our exclusive collections are designed to fit her flawlessly, inspiring her to feel confident and sexy—with no apologies. Torrid is the fastest growing plus-size brand in fashion. We currently have over 5,000 associates and over 600 stores in the US and…

FieldValue
IndustryRetail
Company size5,001-10,000 employees
HeadquartersCity of Industry, CA
Organization typePrivately Held
SpecialtiesRetailfashionapparelintimatesplus sizeand e-commerce
Open jobs on Jobsy33
LinkedInView page
Job description

Description

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Keyholder, you'll be responsible for providing support and assistance to the store management team through performing daily store opening and closing operations while providing an amazing shopping experience for our customers.

What You'll Do:

  • In partnership with management team, ensure store is achieving company objectives and KPI goals
  • Set the example for The Torrid Connection through selling skills and customer service, ensuring the team is providing a shopping experience that will encourage positive customer connections and loyalty
  • Support management team in implementing merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop
  • Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
  • Assumes responsibility of all store operations when Store Management is out of the store as acting Manager on Duty
  • Ability to work a flexible schedule inclusive of holidays, nights and weekends

What You'll Need:

  • Previous specialty/apparel retail management experience preferably in a similar role with proven ability to lead teams to success and proven sales performance
  • Ability to multitask in a fast-paced environment while also being committed to creating an amazing customer experience
  • Retail and fashion are always changing, so flexibility and ability to adapt to any situation, the environment, challenges, job duties, and work schedules are pillars to your success
  • Be fashioned focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation)

  • Able to stand and walk around during scheduled
  • Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
  • Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You'll Get:

We offer a comprehensive package of benefits to employees, which depending on eligibility may include:

  • Flexible schedules, associate discount 50%, monthly bonus potential, mental health resources, 401K with company match, employee stock purchase program (ESPP) and tuition reimbursement

Pay range: $18.85 - $21.21 per hour

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

We are a proud Equal Opportunity Employer and will not discriminate based on race, ancestry, colour, sex, sexual orientation, gender identity, place of origin, age, disability or any other protected status. Torrid has policies regarding accommodations for applicants and employees with disabilities. If you are unable or limited in your ability to use or access www.torridcareers.com, or have any other accommodation needs due to a disability, you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned.

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