Posted 6 days ago
Kiehl's Robson Assistant Store Manager
@ L'Oréal
Vancouver, British Columbia
SIGNALS
Overview
L'Oréal is hiring a full-time Assistant Store Manager for its Kiehl's store at Robson. The role supports the Store Manager in leading the team to sales targets and delivering personalized customer service, with a flexible schedule that includes nights, weekends and holidays. The posting lists group insurance, a wellness spending account, pension and RRSP options, and a generous employee discount.
Responsibilities:
- Support the Store Manager in leading the team to sales targets
- Deliver personalized customer service and product expertise
- Monitor daily, weekly and monthly POS operations
- Track retail KPIs and market information
- Record and resolve customer complaints
Requirements summary:
- 1 to 3+ years specialty retail store management experience
- Proven record of driving sales by coaching a team
- High school diploma required, bachelor's preferred
- Passion for skincare and serving customers
- Comfortable performing facial skin care services after training
- Flexible schedule including nights, weekends and holidays
Tools & skills
Benefits mentioned
DentalDisability insuranceRetirement plan
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-08
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Retail |
| Experience | 1+ years |
| Management experience | 1+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · lift 25 lb · computer moderate |
| Education | High school (required), Bachelor’s degree (preferred) |
| Perks mentioned | Retirement plan, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
L'Oréal
| Field | Value |
|---|---|
| Open jobs on Jobsy | 14 |
Job description
Kiehl’s Since 1851 was founded as an old-world apothecary in New York City’s East Village. Our unique formulations feature natural ingredients sourced from all over the world. At Kiehl’s we have a heritage of unwavering courtesy and good, old-fashioned manners that is expressed through our highly personalized service. We believe that making the world a better place starts in our own neighborhood – and that is why you will find unique philanthropic initiatives in each of our stores across the country. If you have a spirit of adventure and a talent for serving others, we invite you to build a career at Kiehl’s!
Why Kiehl’s
As An Assistant Store Manager, You Will
Why Kiehl’s
- GROUP INSURANCE. Active and customizable as of your 1st day Basic coverage paid 100% by L’Oréal / Medical + Dental/ 3 coverage levels, individual/family /Life + Accident Insurance/ 2x base salary for each /Optional individual and/or dependent /Short + Long-Term Disability Insurance
- WELLNESS SPENDING ACCOUNT $500/year Employee, spouse, and children Expenses related to all elements of wellbeing, for example: Gym membership, fitness equipment, Childcare expenses, elder care expenses, etc.
- FINANCIAL HEALTH Defined Contribution Pension Plan Defined Benefit Pension Plan Group RRSP Group TFSA
- TELUS HEALTH VIRTUAL CARE 24/7 access to nurses, nurse practitioners, and doctors via the app or website Employee, spouse, and children Paid entirely by L’Oréal.
- LEARNING + DEVELOPMENT FIT Integration/ Integration Roadmap / Training related to your métier / Discovery, Lumina, TTM Extensive Learning Platform Financial
- A very generous employee discount.
As An Assistant Store Manager, You Will
- Support the Store Manager to lead and drive team to achieve store business objectives.
- Demonstrate expert product knowledge (features, benefits, usage) and application techniques. In-depth understanding on service excellence and brand expectation on best-in-class service.
- Lead and drive the team to achieve store retail target by delivering outstanding customer service.
- Keep track on Retail KPIs and prevailing market information.
- Generate sales to achieve individual sales target by applying outstanding service. Maximize selling opportunity by link selling.
- Be responsible for monitoring daily, weekly, monthly operations at point of sale (POS) activities: - POS and Individual Sales Goal Setting
- Follow brand Recruitment procedures to recruit and loyalize customers.
- Responsible to acknowledge/record all customer complain and issues. Ensure complete follow through of all issues and report to management
- Responsible for new BA integration program. Motivate and coach team members.
- You are 18 years or older with a high school diploma
- You have 1-3+ years of specialty retail store management experience
- You have demonstrated success in driving sales by coaching and developing a team
- You are entrepreneurial, resourceful, flexible, and have the ability to solve problems in a timely manner
- You possess strong written and verbal communication skills
- You have a passion for skincare and serving customers
- You are comfortable conducting skin care services on customers’ faces after being trained
- You have a flexible work schedule which includes nights, weekends, and holidays
- High School Diploma is required, Bachelor’s degree preferred
- Physical Environment: Must be able to work on the sales floor for extended periods, walk up and down a flight of stairs and/or ladder as necessary, and lift up to 25 lbs. on a regular basis
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