Labour Relations Assistant

Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient care.

Position Summary

The Scheduling department is currently seeking a Permanent Part-Time Labour Relations Assistant to join their team.

Effective date: November 16, 2026

This is an onsite position in Lindsay, ON.

The Labour Relations Assistant is an integral part of the Human Resources Department, responsible for coordinating hospital-wide staffing and ensuring appropriate resource allocation across all departments.

This position primarily supports the short-call desk by managing sick call relief coverage, responding to leader requests for additional resources, and filling vacant shifts in accordance with established call-in procedures. The Labour Relations Assistant completes scheduling and staffing processes in compliance with applicable collective agreement language, established staffing levels, and required skill sets, in collaboration with department managers.

Key Responsibilities
• Coordinate replacement of staff due to vacation, sick calls, leaves of absence, or training.
• Communicate promptly with department leaders/delegates regarding unfilled shifts or coverage shortages.
• Serve as the primary point of contact for scheduling-related inquiries from employees and managers.
• Collaborate with department leaders, HR, and Payroll to audit and verify timekeeping accuracy and resolve discrepancies.
• May assist with scheduling investigations and related grievances.
• Supports the Attendance Management Program, sick and other regulated leaves in consultation with Occupational Health and Human Resources.
• Ensure scheduling practices comply with Employment Standards Act (ESA), Collective Agreements, Occupational Health and Safety requirements and Attendance Management policies.
• Maintains confidential employee records with the highest level of discretion and accuracy.
• May assist with developing, maintaining and adjusting master schedules.
• Assist with other Human Resources projects from time to time.

Essential Qualifications

• Successful completion of a two year college program in Human Resources, Business or related field, or equivalent combination of education and work experience
• Recent relevant experience in a staff scheduling environment (health care preferred)
• Experience in the roles of daily staffing and schedule posting in an unionized environment (working knowledge of scheduling language related to the ONA, OPSEU, and CUPE collective agreements preferred)
• Experience in Labour Relations
• Experience with computerized scheduling and timekeeping systems (UKG preferred)
• Strong computer skills and proficiency with MS Office (Word, Excel, and Outlook) and HR Information Systems
• Excellent organization and administration skills with the ability to handle multiple priorities within a dynamic, fast-paced environment
• Excellent problem-solving skills and attention to detail while working through complex processes
• Ability to work independently and as part of a team displaying willingness to assist others and supporting team decisions
• Demonstrated consistent punctuality and attendance record, maintaining a high level of reliability and commitment to performing duties with efficiency and effectiveness in previous roles
• Commitment to RMH Values
• Must be able to fulfill the physical requirements of the job, as per the current Physical Demands Analysis

Preferred Qualifications

• Payroll coding experience

Hours of Work

Must be available to work day and evening shifts, Monday to Sunday.

Employment Equity

Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant.

Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.