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Posted 4 months ago

Lead Account Director

@ Digital

Toronto, ON · Edmonton, AB

RemoteFull-time5+ years experience
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SIGNALS

Overview

Digital is hiring a Lead Account Director to serve as primary strategic partner to key clients and lead delivery across multiple retainer accounts. The role coordinates multidisciplinary digital teams and manages scope, budgets and timelines, and requires 5 to 10+ years in digital agency work and US Central Time availability.

Responsibilities:

  • Own executive-level client relationships as primary strategic advisor
  • Lead delivery across multiple retainer accounts
  • Coordinate multidisciplinary digital teams
  • Manage scope, priorities, timelines, budgets and resources
  • Identify account growth and contribute to retention

Requirements summary:

  • 5 to 10+ years in digital marketing, advertising or creative agency
  • Proven experience managing enterprise or mid-market accounts
  • Experience leading cross-functional digital teams
  • Excellent stakeholder management and executive communication
  • Working knowledge of SEO, paid media, web, email and analytics
  • Ability to work US Central Time business hours

Tools & skills

Source and dates

Employer career site / ATS feed · workable

Employer posting date
2026-07-16
First seen by our source
2026-10-11
Source record updated
2026-10-11

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityLead
DepartmentBusiness operations
Experience5+ years
Manages peopleYes
Hours per week40 (estimated)
Scheduleday
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

Digital

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Content, design, marketing and tech as a service, providing organizations with high quality, fast solutions for growth.

Full company description

Digital helps enterprises and high-growth startups build and enhance their digital capabilities with a world-class network of digital marketers, developers, and designers. We have enabled companies like Philips, 3M, Roche, AXA, Unilever, and many more to reduce overheads and boost efficiency. Our rigorous screening process enables us to curate top talents in as little as 48 hours with a first match success rate of 96%, helping our clients to accelerate time to market and achieve their business goals. Handpick talents and build your on-demand teams to gain control of your key priorities, plan seasonal resources, and launch pilots to success.

LinkedIn followers
582,819
People associated on LinkedIn
979
Reported office locations
  • Singapore, Singapore, SG
  • San Francisco, California, US
  • New York, New York, US
Other recorded names
  • Digital
Specialties
  • ABM
  • Demand Generation
  • Performance Marketing
  • Inbound Marketing
  • SEO
  • Design
  • Software Development
  • Marketing Automation
  • Content Marketing
  • Content Writing
  • Customer Intelligence
  • Email Marketing
  • Brand Marketing
  • Social Media Marketing
  • Influencer Marketing
  • Growth Marketing
  • PR
  • Field Marketing
  • UI/UX
  • and CRM
Profile identifies a recruitment agency
Yes

Digital helps enterprises and high-growth startups build and enhance their digital capabilities with a world-class network of digital marketers, developers, and designers. We have enabled companies like Philips, 3M, Roche, AXA, Unilever, and many more to reduce overheads and boost efficiency. Our rigorous screening process enables us to curate top talents in as little as 48 hours with a first match success rate of…

FieldValue
IndustryMarketing Services
Company size51-200 employees
HeadquartersSingapore, Singapore
Organization typePrivately Held
Year founded2015
SpecialtiesABMDemand GenerationPerformance MarketingInbound MarketingSEODesignSoftware DevelopmentMarketing AutomationContent MarketingContent Writing
Open jobs on Jobsy11
LinkedInView page
Job description

We're looking for an experienced Lead Account Director who thrives in a fast-moving agency environment.

You'll serve as the primary strategic partner to key clients while leading delivery across multiple accounts, ensuring projects are properly scoped, executed efficiently, and delivered to the highest standards. This role combines client leadership, delivery management, operational excellence, and commercial growth.

Requirements

Responsibilities

  • Own executive-level client relationships and serve as the primary strategic advisor.
  • Lead delivery across multiple retainer accounts from planning through execution.
  • Coordinate multidisciplinary teams across Digital Marketing, SEO, Paid Media, Web Development, Design, Email & CRM.
  • Manage project scope, priorities, timelines, budgets, and resource allocation.
  • Improve internal processes and operational workflows.
  • Ensure consistent quality across all client deliverables.
  • Identify account growth opportunities and contribute to client retention.
  • Partner directly with agency leadership to scale operations.

Requirements

  • At least 5–10+ years in a digital marketing, advertising, or creative agency.
  • Proven experience managing enterprise or mid-market client accounts.
  • Experience leading cross-functional digital teams.
  • Strong project and delivery management skills.
  • Excellent stakeholder management and executive communication.
  • Comfortable discussing SEO, Paid Media, Content Marketing, Web Development, Email Marketing and Analytics.
  • Experience with Asana, ClickUp, Monday.com, Jira or similar PM platforms.
  • Ability to work during US Central Time business hours.

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