Posted 4 months ago
Lead Agency & Regional Program Support
@ Vanier
London, Ontario
Overview
Vanier is hiring a full-time Lead Agency & Regional Program Support coordinator to provide administrative, project and scheduling support to its Lead Agency team and regional programs. The work covers meeting and event coordination, referral and appointment scheduling, documentation, and support for the Multi-Year Plan. The posting states 35 hours per week and reporting to the Manager of Quality.
Responsibilities:
- Coordinate meetings, appointments and events
- Schedule client referrals and monitor waitlists
- Prepare reports, correspondence and presentations
- Track project deliverables and program metrics
- Support Lead Agency and regional initiatives
Requirements summary:
- Two-year college diploma in health, business or office administration
- Minimum two years of administrative or program coordination experience
- Experience with scheduling systems and electronic records
- Proficiency with Microsoft Office Suite and Teams
- Strong organization and discretion with confidential information
Tools & skills
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-07-22
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Administrative |
| Experience | 2+ years |
| Hours per week | 35 |
| Schedule | day |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (required) |
| Fields of study | Health Administration, Business Administration, Office Administration |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Vanier
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Caring. Supporting. Transforming Lives.
Full company description
Vanier Children’s Mental Wellness is accredited by CARF Canada. We are a non-profit organization that offers assessment and treatment for children, youth, and their families to support their challenges and to promote wellness. Vanier offers support such as family therapy, live-in treatment, crisis services and talk-ins. For 60 years, we have served London and surrounding communities in southwestern Ontario with compassionate, best-practice, and innovative programs and services. Vanier Children’s Mental Wellness is a proud member of Pillar and CMHO.
- LinkedIn followers
- 1,028
- People associated on LinkedIn
- 82
- Reported office locations
- 871 Trafalgar Street, London, ON N5Z 1E6, CA
- 301 Oxford St W, London, Ontario N6H 1S6, CA
- Business categories
- Health Care
- Non Profit
- Charity
- Mental Health
- Other recorded names
- Vanier
- Vanier Children's Mental Wellness
- Specialties
- Eating Disorders
- Therapy
- and Treatment Classrooms
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Vanier Children’s Mental Wellness is accredited by CARF Canada. We are a non-profit organization that offers assessment and treatment for children, youth, and their families to support their challenges and to promote wellness. Vanier offers support such as family therapy, live-in treatment, crisis services and talk-ins. For 60 years, we have served London and surrounding communities in southwestern Ontario with…
| Field | Value |
|---|---|
| Industry | Mental Health Care |
| Company size | 51-200 employees |
| Headquarters | London, ON |
| Organization type | Nonprofit |
| Year founded | 1965 |
| Specialties | Eating DisordersTherapyand Treatment Classrooms |
| Open jobs on Jobsy | 9 |
| View page |
Title: Lead Agency & Regional Program Support
Position Summary
The Lead Agency & Regional Program Support role provides comprehensive administrative, project, and scheduling support to Vanier Children's Mental Wellness' Lead Agency team and regional programs. This role is integral to the effective coordination of regional initiatives by providing administrative support for projects, managing referrals and scheduling, coordinating meetings and events, monitoring program processes, and supporting communication across internal teams and community partners.
Working closely with the Lead Agency team and Regional Program staff, this role ensures the efficient operation of regional programs, supports the implementation of key initiatives, and contributes to the successful delivery of the Lead Agency's strategic priorities, including the Multi-Year Plan.
Key Responsibilities
Administrative Support
- Coordinate meetings, appointments, and events, including scheduling, preparing agendas, distributing meeting materials, recording and distributing minutes, and managing follow-up items.
- Prepare correspondence, reports, presentations, templates, and other administrative documents.
- Develop and distribute emails and communication materials.
- Maintain electronic records and documentation in accordance with organizational policies and procedures.
- Track program activities, documentation, deadlines, and deliverables.
- Assist with the preparation and processing of monthly invoices and other administrative reports.
Project & Program Support
- Provide administrative support for Lead Agency initiatives, regional programs, and special projects.
- Maintain project work plans, timelines, templates, and tracking tools.
- Support the planning and coordination of regional education sessions, consultations, meetings, and working groups.
- Assist with implementation of activities related to the Multi-Year Plan and other regional priorities.
- Provide administrative support to the Core Services Leadership Council, including meeting coordination and documentation.
- Participate in committees, meetings, and working groups as required.
Scheduling & Regional Program Coordination
- Coordinate client referrals and maintain scheduling within the designated technology platform.
- Schedule annual consultations and ongoing program appointments.
- Confirm appointments with referring managers and other stakeholders.
- Monitor referral flow, waitlists, and triage processes to support timely service delivery.
- Monitor the completion of consultation reports and ensure timely distribution to appropriate recipients.
- Track consultation completion, staff hours, and other program metrics.
- Provide basic technical support related to scheduling platforms and virtual meetings.
- Collaborate with team members to resolve scheduling and operational issues as they arise.
Qualifications
Education
- Two-year College Diploma in Health Administration, Business Administration, Office Administration, or related field.
- An equivalent combination of education and relevant experience will be considered.
- Project Management training or certification is considered an asset.
Experience
- Minimum of two years of experience in an administrative or program coordination role.
- Experience providing administrative support for projects, committees, or regional initiatives.
- Experience coordinating schedules, meetings, and multiple competing priorities.
- Experience working within a healthcare, mental health, social services, or community-based organization is preferred.
- Experience using databases, scheduling systems, and electronic record management systems.
Knowledge, Skills & Abilities
- Exceptional organizational and time management skills with the ability to prioritize competing demands.
- Strong attention to detail and commitment to accuracy.
- Excellent written and verbal communication skills.
- Ability to prepare meeting minutes, reports, templates, and correspondence.
- Strong interpersonal skills with the ability to build collaborative working relationships.
- Ability to work independently while contributing effectively as part of a team.
- Strong problem-solving and critical thinking skills.
- Ability to manage confidential information with professionalism and discretion.
- Proficiency with Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, and Teams.
- Experience using virtual meetings and scheduling platforms is an asset.
Hours of Work
- 35 hours per week
Reports to
- Manager of Quality
Journal
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