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Posted 4 days ago

Learner Support Assistant

@ Newcomer Women's Services Toronto

York, Ontario

Full-time
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SIGNALS

Overview

Newcomer Women's Services Toronto is hiring a Learner Support Assistant for Literacy and CLB 1-2 language classes in North York, Ontario. The role supports adult learners in class and one-to-one, including basic digital skills. The position is temporary, part-time at 12 hours per week for 30 weeks, paid $20.00 per hour, with an application deadline of November 20, 2026.

Responsibilities:

  • Support Literacy and CLB 1-2 classes
  • Provide one-to-one and small-group learner support
  • Assist learners with computers and digital tasks
  • Prepare and organize classroom materials
  • Track attendance and learner progress

Requirements summary:

  • Experience supporting adult or newcomer learners
  • Comfort with computers, email and online platforms
  • Post-secondary education in education or social services preferred
  • Patience, empathy and cultural sensitivity
  • Vulnerable Sector Check may be required

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-10
First seen by our source
2026-11-15
Source record updated
2026-11-15

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentEducation
Hours per week12
Travelair: none · ground: none
Work settingSchool
PositionSitting and standing
Physical demandsphysical low · computer moderate
LanguagesEnglish
Background checksvulnerable sector
Encouraged to applyNewcomers to Canada, Women
EducationCollege diploma (preferred)
Fields of studyeducation, adult education, English-language instruction, social services, community services

Summary and details written by AI from the posting; the employer’s posting is the authority.

Newcomer Women's Services Toronto

FieldValue
Open jobs on Jobsy7
Job description
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Learner Support Assistant

ESLFull TimeNorth York, ON$20 CAD per hour

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Position Title: Learner Support Assistant

Vacancy: Existing

Vacancy No: ESL - 0007

Number of opening: 1

Employment Type: Part-Time, Temporary

Hours of Work: 12 hours per week.

Hourly Rate: $20.00 per hour

End date: March 31, 2027

Reports To: Program Manager and/or Designated Language Instructor

Program Area: Language Training – Literacy and CLB 1–2

Application Deadline: November 20, 2026, 11:59 EST

Position Summary

The Learner Support Assistant provides classroom and individualized support to adult learners enrolled in Literacy and Canadian Language Benchmark (CLB) 1-2 language classes.

Working under the direction of the Language Instructor and Program Manager, the Learner Support Assistant helps learners participate successfully in classroom activities, understand lesson instructions, develop foundational language and digital literacy skills, and access the additional support they may need to progress in their learning.

The position is particularly important in supporting learners who may have limited formal education, emerging literacy skills, limited experience using technology, or other barriers affecting their participation in language training.

Key Responsibilities

Classroom and Learner Support

  • Support the Language Instructor during Literacy and CLB 1-2 classes.
  • Provide one-to-one and small-group assistance to learners who require additional support.
  • Help learners understand classroom instructions, activities, assignments, and learning materials.
  • Reinforce lessons and concepts introduced by the Language Instructor.
  • Support learners with foundational speaking, listening, reading, writing and numeracy activities.
  • Encourage learner participation, confidence, independence and consistent attendance.
  • Assist learners who require additional time, repetition, or alternative explanations.
  • Help maintain a welcoming, respectful, inclusive, and learner-centered classroom environment.

Literacy And Digital Skills Support

  • Assist learners with basic literacy activities, including letter and number recognition, handwriting, vocabulary development, and functional reading and writing.
  • Help learners use computers, tablets, learning platforms, and other classroom technology.
  • Support learners with basic digital tasks, such as logging in, accessing online classes, using email and completing digital learning activities.
  • Reinforce safe and appropriate use of classroom technology.

Instructional and Administrative Support

  • Prepare, organize, photocopy, and distribute classroom materials as directed by the Language Instructor.
  • Assist with setting up the classroom, equipment, and learning activities.
  • Help organize learner files, resources, and classroom supplies.
  • Support the collection of attendance, participation, and learner progress information.
  • Communicate learner needs, participation concerns and observed barriers to the Language Instructor.
  • Maintain appropriate confidentiality regarding learner information.
  • Participate in relevant staff meetings, orientation or training sessions, as required.
  • Follow organizational policies, program guidelines, and funder requirements.

Learner Engagement and Referral Support

  • Build positive and professional relationships with learners.
  • Identify learners who may require additional academic, settlement, accessibility or technological support and bring these needs to the attention of the Language Instructor or Program Manager.
  • Provide general information about available organizational services and support learners in connecting with appropriate staff.
  • Promote an inclusive learning environment that respects diverse cultures, identities, abilities and lived experiences.

Qualifications

  • Post-secondary education or training in education, adult education, English-language instruction, social services, community services or a related field is preferred.
  • Experience supporting adult learners, newcomers, English-language learners or individuals with emerging literacy skills.
  • Experience providing one-to-one or small-group learning support is an asset.
  • Familiarity with the Canadian Language Benchmarks and adult language-training programs is an asset.
  • Basic knowledge of literacy development and learner-centred instructional practices.
  • Comfortable assisting learners with computers, email, online learning platforms and basic digital skills.
  • Strong communication, interpersonal, and organizational skills.
  • Demonstrated patience, empathy, cultural sensitivity and ability to explain information clearly.
  • Ability to work effectively with learners from diverse cultural, educational, and linguistic backgrounds.
  • Ability to maintain professional boundaries and protect confidential information.
  • Ability to work collaboratively with instructors, program staff and volunteers.
  • A satisfactory Vulnerable Sector Check may be required.

Working Conditions

  • The position requires 12 hours of work per week for a period of 30 weeks.
  • The work schedule will be based on the timetable of the assigned Literacy and CLB 1-2 classes.
  • Work may be delivered in person, virtually or through a hybrid model, depending on program needs.
  • Some flexibility may be required to support classroom preparation, learner follow-up, meetings or program activities.

Apply Now

If you’re passionate about leveraging your skills to make a social impact, we’d love to hear from you!

Newcomer Women’s Services Toronto is an equal opportunity employer and encourages applications from women, newcomers, and underrepresented groups.

Note: Accommodations are available upon request for all aspects of the selection process. Please inform us of any needs in advance.

Disclaimer: Artificial Intelligence (AI) tools will not be used in the screening, evaluation or selection of candidates. All applications are reviewed and assessed by our hiring team.

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