Posted 2 hours ago
Lifestyles Concierge_ON
@ International SOS
Canada
Overview
International SOS is hiring a permanent, full-time Lifestyles Concierge for a 100% remote role in Ontario starting at $20.00 per hour plus performance incentives. The concierge handles inbound phone and email requests for dining, travel, entertainment, events and loyalty benefits, with fixed 40-hour schedules that may include evenings, weekends and holidays.
Pay:
$20 an hour
Responsibilities:
- Respond to inbound phone and email requests
- Arrange dining, entertainment and event experiences
- Research options and coordinate personalized services
- Document interactions and manage cases in company systems
Requirements summary:
- Minimum 2 years interactive customer service experience
- High school diploma or equivalent required
- Hospitality, travel or loyalty program experience highly valued
- GDS experience (Amadeus, Sabre, Galileo) highly valued
- Fluent English; French or Spanish an asset
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · eightfold
- Employer posting date
- 2026-11-12
- First seen by our source
- 2026-11-12
- Source record updated
- 2026-11-12
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 2+ years |
| Hours per week | 40 |
| Schedule | evening, holidays, weekends |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French, Spanish |
| Background checks | drug and alcohol |
| Encouraged to apply | People with disabilities |
| Education | High school (required) |
| Perks mentioned | Generous paid time off, Retirement plan, Performance bonus, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
International SOS
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
International SOS is the world's leading health and security risk services company. Worldwide Reach, Human Touch.
Full company description
The International SOS Group of Companies has been in the business of saving lives for over 40 years. Protecting global workforces from health and security threats, we deliver customised health, security risk management and wellbeing solutions to fuel our clients’ growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind. Our innovative technology and medical expertise with a focus on prevention, offers real-time, actionable insights and unparalleled on-the-ground delivery. We help clients meet compliance reporting needs for good governance. By partnering with us organisations can fulfil their Duty of Care responsibilities, while empowering business resilience, continuity and sustainability. Founded in 1985, the International SOS Group, headquartered in London & Singapore, is trusted by 9,000 organisations, including the majority of the Fortune Global 500 as well as mid-size enterprises, governments, educational institutions, and NGOs. 12,000 multi-cultural medical, security and logistics experts stand with you to provide support & assistance from over 1,200 locations in 90 countries, 24/7, 365 days. To protect your workforce, we are at your fingertips: www.internationalsos.com For news and events updates follow us on Twitter - https://twitter.com/IntlSOS
- LinkedIn followers
- 468,516
- People associated on LinkedIn
- 12,492
- Reported office locations
- #17-00 Odeon Towers, Singapore, 188720, SG
- 785 Arbor Way, Blue Bell, Pennsylvania 19422, US
- 3600 Horizon Blvd, London, UK W4 5YA, GB
- Business categories
- Health Care
- Risk Management
- Non Profit
- Security
- Medical
- Social Assistance
- Travel
- Other recorded names
- International SOS Government Medical Services
- International SOS
- Specialties
- international healthcare
- medical assistance
- security services
- duty of care
- travel
- security
- medical
- risk
- mobility
- crisis
- assistance
- health
- outsource
- care
- pandemic
- evacuation
- safety
- expats
- and concierge
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
The International SOS Group of Companies has been in the business of saving lives for over 40 years. Protecting global workforces from health and security threats, we deliver customised health, security risk management and wellbeing solutions to fuel our clients’ growth and productivity. In the event of extreme weather, an epidemic or a security incident, we provide an immediate response providing peace of mind…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 10,001+ employees |
| Headquarters | Singapore |
| Organization type | Privately Held |
| Year founded | 1985 |
| Specialties | international healthcaremedical assistancesecurity servicesduty of caretravelsecuritymedicalriskmobilitycrisis |
| Open jobs on Jobsy | 72 |
| View page |
Must be located in Ontario, Canada
Position Title: Lifestyles Concierge
Location: Ontario, Canada
Position Type: Permanent, Full-Time
Schedule: This position requires availability for assigned shifts, which may include evenings, weekends, and holidays based on business needs. Specific scheduling expectations will be communicated during recruitment
This is a newly created permanent position.
Position Overview
100% Remote in Ontario | Permanent Full-Time | Starting at $20.00/Hour
Love helping people and delivering exceptional customer experiences? Looking for a permanent remote opportunity without the pressure of sales? We'd love to hear from you!
Aspire Lifestyles is seeking experienced customer service professionals to join our team as Lifestyles Concierges.
In this role, you will respond to inbound requests through phone and email, providing polished, timely, and accurate support related to lifestyle services, travel coordination, entertainment, dining, events, and loyalty program benefits. You will help create seamless, unforgettable experiences while representing some of the world’s most recognized brands.
Why Consider This Opportunity?
- 100% Work from Home: Fully remote opportunity.
- Compensation: $20.00 per hour, plus performance incentives.
- No Sales Pressure: No outbound sales, cold calling, or commission-based selling.
- Comprehensive Benefits: Medical, dental, and vision coverage.
- RRSP Match: Invest in your future with our company retirement plan.
- Full-Time Employment: 40 hours per week with fixed schedules.
- Paid Time Off: Vacation and personal time.
- Career Stability: Permanent, full-time employment with annual performance and compensation reviews.
Paid Training: Get the support you need to learn our systems and processes.
What You'll Be Doing
- Support inbound customer requests through phone and email.
- Deliver exceptional, highly personalized concierge services by curating extraordinary experiences, arranging exclusive dining reservations, entertainment, special events, and tailored lifestyle requests for premium customers.
- Research options and coordinate personalized experiences based on customer preferences.
- Provide accurate and timely responses to customer inquiries and service requests.
- Anticipate customer needs and identify opportunities to enhance their overall experience.
- Document customer interactions and manage cases using company systems.
- Navigate multiple systems while delivering professional, high-quality service.
- Maintain quality standards while meeting service and performance metrics.
What We're Looking For
- Minimum 2 years of interactive customer service experience.
- Call center or high-volume customer service experience preferred.
- Hospitality, travel, or loyalty program experience is highly valued.
- Personal global travel experience is an asset.
- Experience with GDS systems such as Amadeus, Sabre, or Galileo is highly valued.
- High school diploma or equivalent is required.
- Strong customer service skills and a passion for delivering exceptional concierge experiences.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to manage multiple requests and navigate various systems simultaneously.
- Strong attention to detail and time management skills.
- An investigative mindset with a passion for creating extraordinary customer experiences.
- Comfortable working independently in a remote environment and within a fast-paced, performance-driven setting.
Language Opportunities
We are currently recruiting individuals who are fluent in English, both verbal and written. Professional-level proficiency in any of the following additional languages is considered a strong asset:
- Spanish
- French
Please note: Language placement may vary depending on the client program supported.
Work Requirements
- Must reside in Ontario.
- This position requires availability for assigned shifts, which may include evenings, weekends, and holidays based on business needs. Specific scheduling expectations will be communicated during recruitment.
- This remote position requires a private workspace suitable for handling confidential client information and reliable internet connectivity meeting company technical standards. The role involves extended computer and telephone-based work, with reasonable accommodations available in accordance with applicable law.
- A reliable hardwired internet connection is required, with minimum speeds of 25 Mbps download and 5 Mbps upload while connected through the company VPN. Wi-Fi and satellite internet connections are not approved for this position.
- Ability to successfully complete required background screening, including a drug screen.
Ready for a New Opportunity?
If you have customer service experience and a passion for delivering exceptional concierge experiences, we'd love to meet you!
Join Aspire Lifestyles and bring your customer service expertise to an opportunity where exceptional service meets extraordinary experiences.
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Aspire Lifestyles is committed to ensuring accessibility for persons with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process.
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