Luxury Boutique Client Experience Associate

Adecco is currently hiring several Luxury Boutique Client Experience Associates for an exclusive luxury retail boutique in Toronto, ON. This opportunity is ideal for polished, client-focused professionals with experience in luxury retail, hospitality, concierge services, premium customer service, guest relations, or high-end client experience environments.

As an Ambassador of the Maison, you will play an important role in delivering an exceptional and personalized experience for every client who visits the boutique. Acting as one of the first points of contact, you will create a warm and welcoming environment, support client appointments, coordinate hospitality services, and ensure every touchpoint reflects the highest standards of luxury and excellence.

This role is perfect for individuals who possess outstanding interpersonal skills, a refined professional presence, exceptional attention to detail, and a passion for creating memorable experiences within a prestigious luxury boutique environment.

• Pay Rate: $23-$24/hour based on experience

• Location: North York, ON and Downtown Toronto, ON

• Job type: Temporary | Full-time

• Vacancy Status: This posting is for an existing vacancy.

Here's why you should apply:

• Paid weekly accurate and on time

• Strong health and safety programs

• Medical and dental benefits once qualified

• Free training programs

• New and quicker onboarding process

Responsibilities:

• Deliver a warm, personalized, and memorable client experience from arrival to departure.

• Support appointment preparation, client hosting, product presentation, gift wrapping, and sales finalization activities.

• Assist with boutique traffic flow, appointment scheduling, and client inquiries.

• Provide hospitality services including refreshments and concierge-style support.

• Support quick client service requests, including personalization and after-sales services.

• Maintain boutique presentation standards, stock levels, and organization of client service areas.

• Assist with incoming calls, appointment bookings, and administrative tasks.

• Participate in boutique opening, closing, and special event activities.

Qualifications and Skills:

• Previous experience in luxury retail, hospitality, customer service, concierge services, or a related client-facing environment.

• Excellent communication and interpersonal skills.

• Strong organizational skills with the ability to multitask in a fast-paced environment.

• Proficiency with Microsoft Office; SAP experience is considered an asset.

• Comfortable using technology and scheduling systems.

• Additional language skills are considered an asset.

• Ability to stand, walk, bend, and move throughout the boutique during shifts.

• Availability to work retail hours, including evenings, weekends, and occasional travel for training.

• Must be legally eligible to work, and reside in Canada

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.

Please reach out to learn how the Aspire Academy can upskill you into your next role.

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