Manager, Career Services

Position Number: [[positionNumber]]
Department: Co-op, Experiential Learning and Career Services
Grade: [[cust_payGrade]]
Campus: [[filter4]]

Salary: [[cust_MinimumRate]] - [[cust_MaximumRate]] per annum
Union/Association/HR Policy: [[filter1]]

Posting deadline: November 19, 2026

Applicants are strongly encouraged to include a cover letter expressing their interest and how their profile aligns with the role.

SCOPE
Reporting to the Senior Director, Student Success and Retention, the incumbent leads Concordia’s career education and career advising function, which ensures students across all faculties are supported in developing career readiness throughout their academic journey. As part of the Co-op, Experiential Learning and Career Centre (CELCC), Career Services is one of three complementary branches working together to connect students' career development with experiential learning and employment opportunities. The Manager works closely with the Employer Relations and Co-op Student Experience branches to ensure a coordinated approach to career preparation, serving both the broader student population and students enrolled in co-op programs. The role advances a proactive, inclusive, and scalable approach to professional development and career education, with structured programming and career advising that supports students from first year through graduation, and with particular emphasis on preparation beyond the first year of study. The Manager ensures that career education is aligned with academic timelines, recruiting cycles, and employer expectations through close collaboration with Employer Relations and Co op Student Experience teams.

PRIMARY RESPONSIBILITIES
• Define, publish, and maintain the Career Services programming calendar aligned to academic timelines and recruiting cycles; ensure a clear progression of career learning opportunities from early degree stages through graduation.
• Hire, train, schedule, assign work, monitor, evaluate, and motivate unit personnel, ensuring consistent delivery of high‑quality career advising, workshops, and career education materials.
• Oversee the development, maintenance and improvement of career education content, including workshops, embedded sessions, guides, and self‑serve resources; coordinate curriculum‑embedded career learning with faculties.
• Ensure enhanced career readiness supports for co‑op students via co‑op preparation tracking, aligning with milestones and coordinated with Co‑op Student Experience.
• Maintain a structured feedback loop with Employer Relations to translate employer insights and labour‑market signals into updates to Career Services programming, resources, and student messaging; collaborate on employer‑connected initiatives such as volunteer opportunities.
• Oversee Concordia’s prestigious awards program setting the annual cycle, coordinating information and preparation sessions, and ensuring appropriate delegation of direct student support, to secure applications and Concordia’s reputation on the awards circuit.
• Review career advising activity, program student participation, and student feedback data to assess reach and effectiveness; synthesize insights and apply them to program planning, calendar adjustments, and service prioritization; report key insights quarterly to the Senior Director.
• Supervise, provide and evaluate career outreach educational programs, services and workshops relevant to students from all faculties at the undergraduate and graduate level.
• Own the Career Services communications approach, ensuring clear visibility and wayfinding for career advising, workshops, and resources, in alignment with First Year Experience and the Student Success Centre, Employer Relations, and Co‑op Student Experience.
• Liaise with Faculties, Student Services, unit managers within Co-op, Experiential Learning and Student Success, and other internal and external contacts with the purpose of representing and advocating for career education student support.
• Perform other duties in support of the operation of the unit.

QUALIFICATIONS
• Bachelor’s degree and four to seven years of career education, career advising, or student development, including staff leadership.
• Good knowledge (Level 4) of spoken and written English and French in order to communicate effectively and to draft correspondence, documentation, and reports. Knowledge of additional languages is an asset.
• Good knowledge (intermediate level) of Word, Excel.
• Demonstrated knowledge of job market trends, recruiting practices and career development practices.
• Demonstrated experience designing scalable career education programs and coordinating across academic and service units.
• Excellent interpersonal and communication skills with the ability to deal sensitively with individuals.
• Strong planning, organizing, decision-making and problem-solving skills.
• Ability to multi-task and work under pressure in a team environment.
• Aptitude to work in a service-oriented environment as both a member of a team and independently.
• Ability to lead a team and foster a positive team environment.
• Experience embedding career education into academic or co‑curricular contexts is an asset.
• Experience supporting students applying for prestigious or competitive scholarships and awards is an asset.
• Familiarity with inclusive and equity‑informed approaches to career education is an asset.
• Experience working within complex, multi‑stakeholder postsecondary environments is an asset.
• Approachability (is sensitive and patient with others) and composure (is a settling influence in a difficult situation) are desirable qualities.

Due to the volume of applications, only selected candidates will be contacted by our Talent Team.

Concordia University is an English-language institution of higher learning at which the primary language of instruction and research is English. Since this position supports academic and administrative functions of the university, proficiency in English and French, as indicated, is required.

IMPORTANT: The language and computer skills of short-listed candidates will be tested.

Territorial Acknowledgement
Concordia University is located on unceded Indigenous lands. The Kanien’kehá:ka Nation is recognized as the custodians of the lands and waters on which we gather today. Tiohtià:ke/Montreal is historically known as a gathering place for many First Nations. Today, it is home to a diverse population of Indigenous and other peoples. We respect the continued connections with the past, present and future in our ongoing relationships with Indigenous and other peoples within the Montreal community.

Employment Equity
Concordia University is strongly committed to employment equity within its community, and to recruiting a diverse faculty and staff. The University encourages applications from all qualified candidates, including women, members of visible minorities, Indigenous persons, members of sexual minorities, persons with disabilities, and others who may contribute to diversification; candidates are invited to self-identify in their applications. As part of your application, you will be asked to complete a diversity survey. This information is voluntary and any information collected for this purpose is confidential and cannot be accessed by search committees or human resources employees. Results will be aggregated and used to help Concordia achieve its goal to see all members of our community not only reflected, but welcomed, included and supported in their efforts to contribute to all areas of university life.

Accessibility
Concordia desires to increase diversity among its community members and we strive to make our recruitment processes as accessible as possible and provide accommodations as required for applicants. If you are contacted for an interview and anticipate needing accommodations during the process, please contact, in confidence, [email protected]

Immigration Status
All qualified candidates are encouraged to apply; however, Canadian and Permanent Residents will be given priority. To comply with the Government of Canada’s reporting requirements, the University is obliged to gather information about applicants’ status as either Permanent Residents of Canada or Canadian citizens.