Posted 7 days ago
Manager, HIS & Clinical Solutions
@ The Ottawa Hospital
Ontario
Overview
The Ottawa Hospital is hiring two permanent full-time Managers, HIS and Clinical Solutions Support to lead Epic application teams and oversee deployment and maintenance of the hospital information system for the hospital and Atlas Alliance partners. The role manages large IS implementations, teams and vendor relationships, and reports to the Director, Atlas Alliance Fusion Operations and Informatics. Proficiency in English and French at level 4 is required.
Responsibilities:
- Manage large IS application implementations, upgrades and replacements
- Lead large teams of IS professionals, users, consultants and vendors
- Manage relationships with numerous healthcare partner organizations
- Prepare project business cases including ROI and clinical value
- Develop project plans and deliver status reports
Requirements summary:
- Undergraduate degree or equivalent education and experience
- Five years of experience leading teams and in an IS position
- Experience with clinical software solutions in production environments
- Advanced English and French oral and written skills (level 4)
- Certification in one or more Epic applications is an asset
Tools & skills
Benefits mentioned
Source and dates
Source type not verified · peoplesoft
- Employer posting date
- 2026-10-31
- First seen by our source
- 2026-10-31
- Source record updated
- 2026-11-06
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Manager |
| Department | Physicians & advanced practice |
| Experience | 5+ years |
| Management experience | 5+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | Bachelor’s degree (required) |
| Perks mentioned | Retirement plan, Employee discount, Wellness |
Summary and details written by AI from the posting; the employer’s posting is the authority.
The Ottawa Hospital
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Inspired by research. Driven by compassion.
Full company description
The Ottawa Hospital is one of Canada’s largest learning and research hospitals, with more than 1,100 beds, approximately 12,000 staff members and an annual budget of about $1.2 billion. Our focus on learning and research helps us develop new and innovative ways to treat patients and improve care. As a multi-campus hospital affiliated with the University of Ottawa, we deliver specialized care to the Eastern Ontario region, but our techniques and research discoveries are adopted around the world. We engage the community at all levels to support our vision for better patient care. From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking solutions to the most complex health-care challenges. ---------------------------------------------------- L’Hôpital d’Ottawa Inspiré par la recherche. Guidé par la compassion. L’Hôpital d’Ottawa est l’un des plus importants hôpitaux d’enseignement et de recherche au Canada. Il est doté de plus de 1 100 lits, d’un effectif de quelque 12 000 personnes et d’un budget annuel d’environ 1,2 milliard de dollars. L’enseignement et la recherche étant au cœur de nos activités, nous possédons les outils qui nous permettent d’innover et d’améliorer les soins aux patients. Affilié à l’Université d’Ottawa, l’Hôpital fournit sur plusieurs campus des soins spécialisés à la population de l’Est de l’Ontario. Cela dit, nos techniques de pointe et les fruits de nos recherches sont adoptés partout dans le monde. Notre vision consiste à améliorer la qualité des soins et nous mobilisons l’appui de toute la collectivité pour mieux y parvenir. Par la compassion de son personnel et la quête perpétuelle de nouvelles découvertes, L’Hôpital d’Ottawa cherche sans relâche des solutions aux défis les plus complexes en santé.
- LinkedIn followers
- 48,411
- People associated on LinkedIn
- 7,696
- Reported office locations
- 501 Smyth Rd, Ottawa, ON K1H 8L6, CA
- 1053 Carling Avenue, Ottawa, ON K1Y 4E9, CA
- 1967 Riverside Dr., Ottawa, K1H 7W9, CA
- Other recorded names
- The Ottawa Hospital
- Specialties
- Rehabilitation
- Research
- Health Care
- Nursing
- Trauma
- Emergency
- Surgery
- Ambulatory Care
- Family Health
- Mental Health
- Obstetrics and Gynecology
- Transitional Care
- Medicine
- Medical Imaging
- Eye Care
- Oncology
- Acute Medical Care
- Allied Health
- Pharmacy
- and Nephrology
- Profile identifies a recruitment agency
- No
The Ottawa Hospital is one of Canada’s largest learning and research hospitals, with more than 1,100 beds, approximately 12,000 staff members and an annual budget of about $1.2 billion. Our focus on learning and research helps us develop new and innovative ways to treat patients and improve care. As a multi-campus hospital affiliated with the University of Ottawa, we deliver specialized care to the Eastern Ontario…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 10,001+ employees |
| Headquarters | Ottawa, ON |
| Organization type | Government Agency |
| Year founded | 1998 |
| Specialties | RehabilitationResearchHealth CareNursingTraumaEmergencySurgeryAmbulatory CareFamily HealthMental Health |
| Open jobs on Jobsy | 49 |
| View page |
Job Posting Information
There are two (2) Permanent Full-time positions available.
About The Ottawa Hospital
The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.
From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.
Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.
Position Information
The Information Services Mission: "We will deliver services that allow our clinicians to provide best practice healthcare and allow our administrators to support hospital operations. As technology is introduced, support will be provided to front line care providers and staff to facilitate this transition. Clinicians and managers will be given feedback on the patient safety and quality outcome for which they are accountable. This focus will support The Ottawa Hospital's educational and research agenda."
The Ottawa Hospital and 5 regional partners formed the Atlas Alliance, which successfully implemented a new hospital information system (HIS), Epic, on June 1 of 2019. The Atlas Alliance has since expanded to 18 Partners and is currently onboarding two additional healthcare organizations.
What you will do
The Ottawa Hospital Digital Solutions is seeking a high energy, flexible, dynamic healthcare leader to join its team in an exciting opportunity to serve as the Manager, HIS and Clinical Solutions Support. This position will be reporting to the Director, Atlas Alliance Fusion Operations and Informatics.
The Manager serves as a key advisor to the Director, Atlas Alliance Fusion Operations and Informatics to manage and ensure the successful deployment, implementation, and maintenance of the HIS for The Ottawa Hospital and the Atlas Alliance partners.
The Manager will be responsible for the management of a variety of Epic teams of analysts and the delivery therein. The new managers will work closely and collaboratively with the two other Manager, HIS and Clinical Solutions Support who are responsible for the other Epic applications.
Responsibilities
- Managing large Information Systems application implementations, upgrades, and replacements;
- Managing large teams of Information Systems. professionals, users, external consultants, and vendors;
- Manage relationships with large number of Healthcare Organization Partners;
- Preparation of project business cases including identification of business ROI and Clinical value;
- Project plan and status report development and delivery;
- Analyzing, implementing, and managing clinical and business process and/or application solutions in a large, complex organization;
- Implementing and managing a multitude of application software/hardware platforms and operating systems.
What you will bring
- Undergraduate degree or a combination of relevant and education and experience;
- Five (5) years of experience leading teams;
- Five (5) years of experience in an Information Systems position;
- Experience in overseeing the direction, development, and implementation of solutions - including both the software solution component and the process/change management requirements;
- Experience in overseeing the direction, development, and implementation of clinical software solutions;
- Ability to assess and guide teams on business process flaws and redesign opportunities;
- Resource and budget planning experience;
- Strong knowledge and experience with supporting clinical systems in a production environment;
- Ability to research IS process and solution issues and products as required;
- Knowledge of current and future systems requirements;
- Knowledge of Project Management methodology;
- Knowledge of business practice re-engineering processes;
- Knowledge of Hospital and healthcare business;
- Knowledge of Hospital and departmental policies and procedures;
- Excellent oral and written communication skills;
- Excellent interpersonal and negotiation skills;
- Superior interpersonal and communication skills required to effectively handle major sensitive issues and to manage and motivate staff;
- Excellent leadership, management and coaching skills;
- Exhibits an in-depth knowledge of, and experience in formulating an accurate assessment of emerging client needs and in optimizing service accessibility and delivery to clients;
- Demonstrated capacity to build effective relationships with diverse TOH leaders and stakeholder groups;
- Strong organizational and time management skills and ability to provide direction to others in managing competing priorities and balancing multiple tasks with often unpredictable and short deadlines;
- Ability to hold self and others accountable for roles, responsibilities, and outcomes to ensure the integrity of The Ottawa Hospital and the completion of deliverables in a timely manner;
- Strong focus on customer service, teamwork, and quality;
- Ability to successfully work under pressure and meet tight deadlines;
- Ability to assess performance and identify performance improvement opportunities;
- Ability to troubleshoot and implement solutions or improvements;
- Ability to establish and maintain effective working relationships at all levels;
- Excellent knowledge of job-related software, including Outlook, Word, PowerPoint, Excel, Microsoft Teams, and other O365 tools.
You will stand out with:
- Experience working in an environment using the Epic HIS;
- Certification and one or more Epic applications;
- Experience with complex clinical solutions and business practices in ambulatory care and/or procedural care environments;
- Proficiency in English and French oral expression (level 4 - advanced) and comprehension (level 4 - advanced).
The Ottawa Hospital uses a 5-level language proficiency scale to define the required level of language skills in English and in French for positions at the Hospital, and to evaluate job candidate language skills. Language proficiency requirements are based on the nature of the position and the level of interaction with French and English speaking clients.
Click here for additional information on The Ottawa Hospital's language proficiency levels
What you can expect from us
The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.
We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.
The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.
Interested? Apply today!
If you are passionate about what you do, motivated by improving the health of the community, excited by leading-edge medical technology, and as committed to excellence, quality and patient safety as we are, we would like to hear from you. Please submit an on-line application for the position you are interested in. We thank all those who apply but only those selected for further consideration will be contacted.
The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact [email protected]
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