Posted 29 days ago
Marketing Consultant_NA
@ Macromator
Toronto, Ontario
Overview
Macromator, a remote B2B digital marketing agency, is hiring a Marketing Consultant to act as the primary client contact and drive account growth for technology clients. The work covers client onboarding, reporting, issue resolution, and email and social campaign support. The role is full-time and fully remote, with competitive compensation and group benefits.
Responsibilities:
- Serve as primary client contact and resolve issues
- Support client onboarding and prepare reports and presentations
- Monitor client accounts and track satisfaction metrics
- Support sales with upselling and cross-selling opportunities
- Ensure compliance with company policies and regulations
Requirements summary:
- Background in a marketing agency
- Experience with email marketing and digital marketing platforms
- Understanding of marketing data and web leads
- Ability to multitask across several clients in a virtual team
- Strong communication skills; French, Spanish or Portuguese an asset
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-10-14
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-11-12
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Marketing |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French, Spanish, Portuguese |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Macromator
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
The global partner marketing concierge for enterprise tech. We run your marketing across 4 regions, in 12+ languages
Full company description
Most enterprise tech companies have invested heavily in partner programs and platforms (PRM, MAP, TCMA) but can't execute at scale. We close that gap. Our embedded teams in your marketing function run the work: partner activation by region, campaign cadences, localized content, platform management, reporting and marketing operations. We work inside your existing stack, in 12+ languages, across NA, EMEA, LATAM and APAC
- LinkedIn followers
- 1,062
- People associated on LinkedIn
- 61
- Reported office locations
- 417 Bloor St. West, Suite 203, Toronto, ON M5S1X0, CA
- Other recorded names
- Macromator
- Macro
- Specialties
- Marketing Automation
- CRM
- Campaign Management
- Marketing Operations
- Marketo
- Pardot
- Salesforce
- PRM
- TCMA
- PMM
- Channel Marketing
- and Partner Marketing
- Profile identifies a recruitment agency
- No
Most enterprise tech companies have invested heavily in partner programs and platforms (PRM, MAP, TCMA) but can't execute at scale. We close that gap. Our embedded teams in your marketing function run the work: partner activation by region, campaign cadences, localized content, platform management, reporting and marketing operations. We work inside your existing stack, in 12+ languages, across NA, EMEA, LATAM and…
| Field | Value |
|---|---|
| Industry | Advertising Services |
| Company size | 11-50 employees |
| Headquarters | Toronto, ON |
| Organization type | Privately Held |
| Year founded | 2013 |
| Specialties | Marketing AutomationCRMCampaign ManagementMarketing OperationsMarketoPardotSalesforcePRMTCMAPMM |
| Open jobs on Jobsy | 2 |
| View page |
About the Role
We are looking for a high-energy Marketing Consultant with a solid background in a Marketing Agency who will be a driver of customer success, business growth for our niche portfolio of B2B technology clients.
Job Description
Level 2
Job responsibilities
- Serve as the primary point of contact for clients, addressing inquiries and resolving issues.
- Support client onboarding to ensure smooth transitions and a positive experience.
- Prepare and deliver client presentations, reports, and communication materials.
- Maintain and update client records and databases with accuracy and timeliness.
- Collaborate with internal teams to meet client needs and uphold service levels.
- Monitor client accounts and transactions, identifying and resolving potential issues proactively.
- Provide clients with product/service information, updates, and training as required.
- Manage client complaints and escalate complex cases to senior staff when appropriate.
- Track and report on client satisfaction, performance metrics, and feedback.
- Support the sales team by identifying opportunities for upselling or cross-selling.
- Contribute to the development and improvement of client service policies and procedures.
- Ensure compliance with company policies, industry regulations, and legal standards in all client interactions.
Requirements
- Proven ability to work in a virtual team
- Ability to multitask and readiness to run several clients
- Experienced in email marketing
- Understanding marketing data and web leads
- Familiar with digital marketing and social media best practices
- Strong knowledge of platforms and campaign setup
- Excellent communication skills and ability to connect with clients during meetings.
- Extra Language: French, Spanish, Portuguese as a plus
Nice to have
- Independently build and schedule email campaigns
- Create landing pages and forms
- Audience segmentation and list management
- Build basic automation workflows
- Set up paid ads with guidance (LinkedIn, Meta, Google)
- Plan and schedule organic social content
- Pull reports and provide performance insights.
Company Description
Macro, an award-winning agency, helping global B2B marketing teams at IT companies scale their marketing campaigns. We specialize in digital marketing strategies and technologies. As a global remote team, we have team members from Canada, Brazil and Romania. For the past 10 years, we've mastered the remote working culture, bringing value to our clients through our work culture. Join us if you'd like to prove your digital marketing skills! There is never a shortage of learning new skills in our team.
Macromator’s Core Values
- Learning Agility: Stay curious, open, and adaptable.
- Accountability: Own your outcomes and actions.
- Multiculturalism: Welcome diverse perspectives and collaboration.
- Friendliness: Approach every interaction with kindness and respect.
What We Offer
- Competitive compensation.
- Full flexibility with a fully remote work environment.
- Comprehensive group benefits, including medical, dental, and more.
Journal
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