Posted 2 days ago
Marketing & Customer Experience Coordinator
@ PureGard Repellents
Blockhouse, Nova Scotia
Overview
PureGard Repellents is hiring a full-time, on-site Marketing & Customer Experience Coordinator in Blockhouse, NS. The role supports marketing campaigns and content, handles customer inquiries and feedback, and analyzes customer data to improve the customer experience. Candidates need customer service skills, analytical ability and strong communication.
Responsibilities:
- Coordinate marketing campaigns and content for digital and print
- Assist with social media and email communications
- Respond to customer inquiries and monitor service levels
- Track customer feedback and maintain support documentation
- Analyze customer data and recommend process improvements
Requirements summary:
- Customer service and customer satisfaction focus
- Analytical skills to interpret customer data
- Excellent written and verbal communication
- Marketing coordination or customer experience experience is beneficial
- Familiarity with email, social media and CRM tools is an asset
- Post-secondary education in a related field preferred
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- 2026-11-11
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Education | College diploma (preferred) |
| Fields of study | Marketing, Communications, Business |
Summary and details written by AI from the posting; the employer’s posting is the authority.
PureGard Repellents
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Role Description The Marketing & Customer Experience Coordinator is a full-time, on-site role based in Blockhouse, NS. This position is responsible for supporting day-to-day marketing activities, including coordinating campaigns, preparing content for digital and print channels, and assisting with social media and email communications. The coordinator will track and report on customer feedback, maintain customer support documentation, and collaborate with internal teams to resolve issues and improve overall customer satisfaction. Daily tasks include responding to customer inquiries, monitoring service levels, analyzing customer data and trends, and recommending improvements to processes and touchpoints. The role works closely with sales, operations, and product teams to ensure a consistent, positive customer experience across all interactions.
Qualifications
- Candidates should possess strong customer-facing skills, including Customer Service, Customer Support, and a focus on Customer Satisfaction.
- Candidates should possess solid Analytical Skills to interpret customer data, identify trends, and support decision-making.
- Candidates should possess excellent Communication skills, including clear written and verbal communication and the ability to collaborate across teams.
- Relevant experience in marketing coordination, customer experience, or a related role is beneficial.
- Familiarity with basic marketing tools (e.g., email platforms, social media management, CRM systems) is an asset.
- Strong organizational skills, attention to detail, and the ability to manage multiple tasks and deadlines are important.
- Post-secondary education in marketing, communications, business, or a related field, or equivalent work experience, is preferred.
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