Medical Affairs Associate

Medical Affairs Associate

Department: Medical Staff Office
Program: Medical Affairs
Status: Regular Full Time
Days - 8 Hour Shifts (Subject to Change)
Location: Lakeridge Health Oshawa
Wage Schedule: $29.610 - $40.280 per hour
Vacancy: 2600002987

Lakeridge Health is more than a hospital. It is a health network that includes five hospitals, a long-term care home, a community-based surgical centre, and more than 30 community sites across the Durham Region. Guided by our vision of One System. Best Health. and supported by a dedicated team of nearly 9,000 staff, physicians, and volunteers, Lakeridge Health is a place where the best people want to start, grow, and finish their careers in health care. We are focused on fostering an environment that’s inclusive, compassionate, innovative, and joyful. This is Lakeridge Health!

POSITION DESCRIPTION:

Lakeridge Health is seeking a proactive and highly organized Medical Affairs Associate to join our dynamic team. In this vital role, you will contribute to the strategic and operational success of the Medical Affairs Office by providing high-quality Credentialed Staff (physicians, midwives, dentists) recruitment support, including onboarding and orientation, as well as Department Chief administrative support for several Medical Departments. You will work closely with Medical Leaders and Credentialed Staff to ensure that Medical Affairs functions are delivered with excellence, efficiency, and alignment to Lakeridge Health's strategic goals. This role requires a high level of attention to detail, professionalism, discretion, strong written and verbal communication skills, and a demonstrated ability to maintain confidentiality in all matters.
As a key liaison between Medical Affairs and multiple internal and external stakeholders, you will help implement innovative and future-focused approaches to support Credentialed Staff Leadership, recruitment, credentialing, onboarding, and organizational engagement.

DUTIES AND RESPONSIBILITIES:

KEY RESPONSIBILITIES:
* Support Credentialed Staff recruitment and onboarding processes in collaboration with the Medical Staff Coordinators, including intake, credentialing, and onboarding / orientation.
* Serve as a central point of contact for Department Chiefs, coordinating communications, departmental updates, and the implementation of policies and procedures.
* Champion the use of technology and digital tools (e.g., Microsoft Office, SharePoint) to improve service delivery and process efficiency.
* Contribute to the planning and execution of strategic Medical Affairs functions, initiatives, projects, and continuous improvement activities.
* Lead effective communication and relationship-building between Medical Affairs, credentialed staff, hospital administration, and external partners.
* Maintain accurate documentation and tracking systems, ensuring compliance with organizational policies and regulatory requirements.
* Uphold strict confidentiality and handle sensitive information with professionalism and integrity.
* Contribute actively to a collaborative, high-performing team environment that values mutual respect, support, and continuous learning.
* Demonstrate a commitment to the core values of Lakeridge Health: Inclusion, Compassion, Innovation, Teamwork, and Joy.

QUALIFICATIONS:

* Diploma in Medical Office Administration or an equivalent combination of education and related experience.
* Minimum of 5 years of relevant administrative or recruitment experience, Medical Affairs preferred, or ideally in a healthcare or academic setting.
* Strong proficiency and fluency in AI preferred.
* Strong proficiency in Microsoft Teams, Co-Pilot, and Microsoft Office (Word, Excel, PowerPoint, Outlook), SharePoint, and other relevant digital tools (tested).
* Proven ability to work independently while contributing effectively in a collaborative, team-oriented environment.
* Strong organizational, time management, and multitasking skills with keen attention to detail.
* Excellent written and verbal communication skills, with the ability to draft professional correspondence (including memos, meeting minutes) and presentations.
* Knowledge of healthcare systems, credentialing processes, and medical staff governance is a strong asset.
* Demonstrated project coordination and facilitation experience.
* Professional demeanor with strong interpersonal skills and a service-focused approach.
* Understanding and commitment to Lakeridge Health's safety practices and continuous learning culture.
* Ability to travel between Lakeridge Health sites as needed.

At Lakeridge Health, we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive, and accessible. We are committed to employing a workforce that is representative of the diverse community we provide services to and welcome applications from all qualified applicants from all backgrounds.

Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require any accommodation at any point during the application and hiring process, please contact [email protected] .

Unless specifically stated, all job postings at Lakeridge Health are to fill existing vacancies within our organization. Lakeridge Health may use artificial intelligence (AI) tools as part of the recruitment and screening process. A member of our Talent Acquisition team is actively engaged in the Recruitment and Selection process to ensure a fair and thorough assessment of applicants.

Lakeridge Health thanks all those who apply, however, only candidates considered for an interview will be contacted.

CONDITIONS OF EMPLOYMENT:

The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.

Lakeridge Health thanks all applicants, however, only those selected for an interview will be contacted.

Successful External applicants must provide a satisfactory Criminal Investigation Reference for the vulnerable sector, dated within the past six (6) months.

Lakeridge Health is committed to providing a safe and healthy work environment for all team members and patients. New Lakeridge Health team members will be required to complete a Pre-employment Health Assessment as a condition of employment.