Posted 4 days ago
Member Associate
@ Northern Credit Union Limited
Barry's Bay, Ontario
Overview
Northern Credit Union is hiring a full-time Member Associate at its Barry's Bay Market branch. The role supports the loan process with documentation and client records, opens accounts, and handles member inquiries and sales referrals. The starting wage is $26.86 per hour, with applications due November 17, 2026.
Pay:
$26.86 an hour
Responsibilities:
- Manage and submit loan documentation
- Maintain client records and ensure compliance
- Open personal and business accounts
- Respond to member inquiries and manage branch inbox
- Refer members to sales representatives and partners
Requirements summary:
- High school diploma or equivalent required
- Business or finance education is an asset
- 1 to 2 years of banking experience preferred
- Strong organizational and time management skills
- Moderate proficiency in Microsoft Office
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-11-02
- First seen by our source
- 2026-11-02
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Encouraged to apply | People with disabilities |
| Education | High school (required) |
| Fields of study | Business, Finance |
| Perks mentioned | Retirement plan |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Northern Credit Union Limited
| Field | Value |
|---|---|
| Open jobs on Jobsy | 12 |
Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. At Northern, strengthening members and communities through financial care guides every team, every role, and every decision. As a key player in the financial services marketplace of Northern Ontario, we are excited to announce that we are currently seeking a full-time Member Associate in our Barry's Bay Market.
The Member Associate plays a vital administrative and customer service role within Northern Credit Union’s branch operations. Working closely with the Member Advisors and Market Manager, the Member Associate supports the end-to-end loan process by managing and submitting documentation, maintaining client records, and ensuring compliance with internal and regulatory requirements. This role serves as a key liaison between clients and the lending team, helping facilitate smooth and timely loan approvals while delivering a high standard of service. The position requires strong attention to detail, excellent organizational skills, and the ability to collaborate effectively in a fast-paced branch environment.
Additional responsibilities include opening personal and business accounts, supporting estate administration processes, assisting with online banking services, processing investments and renewals, promoting and supporting Visa sales, responding to member inquiries, managing the branch email inbox and voicemail, and confirming member appointments.
The Member Associate proactively ensures members receive exceptional service by identifying cross-selling opportunities and referring members to the appropriate sales representative, partner, or alternative delivery channel.
This position is also responsible for performing Member Representative duties as required.
Preferred candidates will possess the following qualifications:
- High school diploma or equivalent (post-secondary education in business or finance is considered an asset).
- 1 to 2 years of experience in a banking or financial services environment preferred.
- Strong organizational, administrative, and time management skills.
- Basic knowledge of retail loan products and banking procedures.
- Moderate proficiency in Microsoft Word, Excel, Outlook, and the use of modern office equipment.
- Ability to communicate effectively, both orally and in writing, with members and co-workers in a courteous, professional, and efficient manner.
- Ability to maintain confidentiality, accuracy, and attention to detail while working under pressure.
Employee Perks & Benefits:
- Comprehensive benefits package
- Pension plan
- Exclusive staff rates on a variety of products and services
- Professional development and learning opportunities
- Opportunities to give back through our Do Some Good Employee Volunteer Program
- Employee Win/Win Program supporting local charitable organization
Starting Wage: $26.86/hour
Deadline for applications: November 17, 2026
We thank all applicants – however only those selected for an interview will be contacted.
Northern Credit Union is an equal opportunity employer and committed to providing an accessible recruitment process for all candidates. We welcome and encourage applications from people with disabilities. Accommodation is available on request for candidates taking part in all aspects of the selection process. If you require accommodations at any stage of the application or interview process, please contact the Human Resources Department.
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