Member Services Parking Associate (Part time)

About the Toronto Cricket Skating and Curling Club: As a family-oriented private Club, our mission is to be a Great Club for our members by delivering exceptional experiences, inspired by our warm and welcoming culture. Our vision is to be the private athletic and social club of choice in Toronto. We value Sportsmanship and Camaraderie, Heritage and Respect, Excellence and Innovation, Wellness and Fun. Located in North Toronto, the Club consists of more than 4,000 members, with a strong presence in the local social and sporting community.

The Club is recruiting a Member Services Parking Associate (Part time) to join our Member Services Department. This position will be responsible for maintaining order and flow on Club parking areas, ensuring the proper documentation and registration of all vehicles on Club premise.

The associate is required to work every Sat & Sun 2 pm – 10 pm, may work in holidays if required.

Key Duties and Responsibilities

• Monitors incoming vehicles and manages flow of traffic to maintain a smooth and safe environment.
• Identifies vehicles belonging to members, guests or vendors, and investigates any unregistered vehicles.
• Issues temporary parking passes for guests and provides directions or guidance of Club rules.
• Ensures any vendor or employee vehicles are pre-approved for parking on premise and are parked in designated areas.
• Monitors the security of parking areas and upholds Club parking policies with discretion, directing the removal of any unauthorized vehicles.
• Responds promptly and accurately to member inquiries or concerns related to parking.
• Assists with light maintenance or setup of parking lot equipment (e.g. cones, signage, podiums).
• Ensures all documentation of vehicles on premise are completed accurately in accordance with department standards.
• Works in compliance with Occupational Health & Safety Act (OHSA) and any safety policies and procedures set out by the Club.
• Conduct self in alignment with the Well Played service model (Prompt, Personalized, Polite) to support member services and respect in the workplace.

Job Requirements

Education/Certification:

• High school diploma or GED equivalent required

Experience:

• Previous experience in a hospitality, concierge, or valet setting required

Skills:

• Excellent interpersonal and communication skills, with a proactive and service-minded approach
• Office equipment and computer literacy in a professional setting required
• Ability to work independently and make problem-solving decisions
• Ability to work outdoors in all weathers, standing or walking for extended periods

Working hours:

• Every Sat & Sun 2 pm – 10 pm, may work at holidays if required

Toronto Cricket Skating & Curling Club is an equal opportunity employer and committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation during any stage of the recruitment process, please notify Human Resources ([email protected]) and they will ensure the necessary steps are taken to accommodate your needs.

As part of the recruitment process, the Club uses AI-assisted tools to help screen and rank applications; however, all candidates are reviewed by our hiring team before any hiring decisions are made.