Modality Supervisor - MRI Diagnostic Imaging

Company Description

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of world-class health care inspired by our people and communities.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

Job Description

Working under the direction of the Diagnostic Imaging (DI) managers, the DI Modality Supervisor is an important member of the DI leadership team. Sound judgment and strong leadership abilities will enable the DI Modality Supervisor to lead and develop a team focused on delivering excellent patient care. The incumbent will support the manager in overseeing all aspects of modality operations including: quality management; staff productivity and human resource management; resolving issues and pursuing opportunities to ensure effective and efficient operations. The DI Modality Supervisor will develop and motivate a cohesive team, and will identify and support educational strategies to enhance staff knowledge with respect to professional practice and patient-centered care. The DI Modality Supervisor must build and continue to maintain dynamic and collaborative relationships across DI and with other clinical partners across the hospital(s).

Accountabilities:

• Manages, organizes, assigns, and distributes workload among staff to ensure the department operates in a manner that is safe, efficient and responsive to volumes and outcomes
• Demonstrates effective decision making to enable adequate staffing and scheduling to handle daily workload requirements based on annual budgeted/funded volumes, financial, departmental goals etc.
• Ensures staff compliance with appropriate licensing body(s)
• Ensures safe-working practices for department and supports staff in completing annual mandatory eLearning
• Establishes and monitors performance expectations, takes appropriate action in collaboration with manager, and human resources where appropriate, when expectations are not met and/or exceeded
• Coaches and mentors staff to foster a positive atmosphere that supports team building, collaboration and shared learning
• Demonstrates an understanding of different levels of expertise (novice to expert) amongst staff and provides support accordingly
• Acts as a resource to team members and ensures information is communicated and circulated to team members and management
• Ensures technologists understand and comply with new policies, procedures and performance standards
• Performs administrative responsibilities to improve processes/procedures and ensure an efficient and effective working environment
• Contributes to the development, implementation and maintenance of new/revised policies, procedures, protocols and performance standards
• Undertakes planning activities that will advance the goals and objectives of the modality
• Drives best practice standards for the modality; including staffing models, equipment utilization, and safety, based on evidence
• Documents problems and incidents when policies and procedures have not been observed and takes appropriate action(s) in collaboration with manager, as required
• Builds and maintains professional relationships with key resource people, professionals, vendors, managers, and patients
• Contributes to performance improvement initiatives to facilitate changes in imaging practice and patient-centered care delivery
• Maintains current knowledge of Picture Archiving and Communication System (PACS) to view, manipulate and archive digital medical images of data in final image formation
• Anticipates impacts of change on quality assurance procedures and initiates timely adaptations to ensure quality control is maintained
• Observes, understands and ensures staff and departmental compliance with hospital and departmental policies and procedures, and with government legislation
• Adheres to hospital and departmental mission and value statements
• Complies with and ensures compliance with the Regulated Health Professions Act, the Medical Radiation Technology Act, Occupational Health and Safety Act, and other relevant government guidelines, regulations and legislation
• Complies with and ensures compliance with radiation and MRI safety guidelines and/or regulations
• Complies with and ensures compliance with and understanding of all relevant clinical and modality policies

Qualifications

• Completion of a recognized MRI program required
• Must be certified in contrast injection
• Completion of specialty certificate in area of expertise preferred
• Completion of a Basic Cardiac Life Support program for health care providers preferred
• Completion of a Bachelor’s degree in a relevant program preferred
• Minimum of five years recent medical imaging experience required
• Previous leadership experience required
• Understanding of technical procedures, operations, and applications required
• Registration with the College of Medical Radiation and Imaging Technologists of Ontario required
• Membership with the Canadian Association of Medical Radiation Technologists preferred
• Effective leadership skills
• Excellent analytical, problem recognition and problem solving-skills with the ability to solve problems creatively
• Effective organizational and time management skills with the ability to set priorities
• Effective verbal and written communication skills
• Ability to multi-task and lead proficiently across sites
• Ability to work effectively and efficiently in a fast-paced environment and work accurately under stressful conditions
• Ability to work collaboratively and be client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the challenge or situation at hand
• Demonstrated ability to establish effective interpersonal relationships including effective collaboration with other leaders within the program and across the organization
• Demonstrated effective leadership, planning and project management skills
• Excellent oral, interpersonal and written communication skills
• Proven ability to establish positive relationships
• Highly motivated team player
• Established reputation as a consultative, collaborative, coaching and mentoring style of leadership
• Required to travel and work at all Osler sites
• Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Additional Information

Hours: Currently days, 8 hour shifts including weekends and statutory holidays (subject to change in accordance with operational requirements)

Salary:
Minimum: $45.57 per hour
Maximum: $58.48 per hour

Internal application deadline: [July 15, 2026]

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.