Multi Service Worker (PSW/CSA)

KEY FUNCTION:

Work within a team environment to support patients in activities of daily living, maintain stock and reorder patient care supplies and equipment, and assist with departmental flow.

REPORTING:

Under the general direction of the Clinical Manager, Emergency Services.

DUTIES:

1. Prepare, identify, and transport equipment for disinfecting or sterilization.
2. Identify items whose shelf life has expired and pull from use.
3. Rotate/restock all items in accordance with use by dates to reduce spoilage and waste in medical and surgical cupboards and carts.
4. Provide care to patients with toileting, physical exercise, feeding, personal hygiene and all activities of daily living and medication list procurement.
5. Perform patient screening as directed.
6. Provide patient care within Personal Support Worker scope of practice as required.
7. Interact with patients, families and visitors providing information, support, and wayfinding.
8. Assist with patient flow and transportation of patients to other departments/units as required.
9. Transfer, deliver and/or collect linen, specimens, dietary trays, and equipment.
10. Operate mechanical lifts and utilize assistive devices as directed.
11. Participate in inventory control procedures and order verification as required.
12. Order and restock direct purchases of department supplies as required.
13. Monitor and restock Reprocessing department inventory.
14. Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
15. Contribute to learner development by providing academic support, mentorship, preceptorship and supervision as required.
16. Participate in hospital training as required.
17. Assist with improvement initiatives as required.
18. Perform other duties as required.

QUALIFICATIONS

EDUCATION AND TRAINING:

1. Minimum of a Personal Support Worker Certificate from an accredited college.
2. Current Basic Life Support (BLS) and Automated External Defibrillator (AED) certificate is required.
3. Current certification in Non-Violent Crisis Intervention (NVCI) and Gentle persuasion approaches (GPA) to dementia care are preferred.
4. Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.

EXPERIENCE:

1. Minimum of six (6) months’ experience working as a Personal Support Worker in a hospital setting.

KNOWLEDGE/SKILLS/ABILITIES:

1. Demonstrated knowledge of Medical Asepsis.
2. Demonstrated ability to safely handle equipment, materials and loads of up to18 kilograms.
3. Demonstrated ability to effectively interact and communicate with patients, families, and healthcare workers.
4. Demonstrated ability to deal effectively and co-operatively with all levels of staff, patients, physicians, volunteers and the public.
5. Demonstrated ability to work effectively and efficiently as a team member in a fast paced environment.
6. Demonstrated working knowledge of equipment used in the delivery of patient care.
7. Demonstrated knowledge and understanding of the Ontario Hospital Association (OHA)/Ontario Medical Association’s (OMA) Communicable Disease Surveillance Protocols.
8. Demonstrated discretion and maturity when handling confidential information.
9. Demonstrated computer skills with intermediate proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and applicable patient information systems.
10. Demonstrated interpersonal and communication skills.
11. Ability to prioritize tasks.
12. Demonstrated compliance with HSN’s privacy policy.
13. Demonstrated commitment to the safety of co-workers and patients.

PERSONAL SUITABILITY:

1. Successful Vulnerable Sector Check is required.
2. Demonstrated commitment to ongoing professional development.
3. Demonstrated professionalism in dealing with confidential and sensitive issues.
4. Demonstrated positive work record and good attendance record.
5. Ability to meet the physical and sensory demands of the job.
6. Ability to use tact and discretion in dealing with health care providers and patients.
7. Proven ability to work independently and in a team environment.
8. Demonstrated ability to work effectively as a member of an interdisciplinary team.
9. Demonstrated ability to perform with minimal supervision; to prioritize duties.
10. Ability to travel between local sites.

Selection Process: Candidates will be selected for this position on the basis of their skill, ability, experience and qualifications as identified in the resume and completed Application Form submitted. The Hospital reserves the right to conduct a formal interview where required. This posting is for an existing vacancy.

Health Sciences North is committed to providing accommodations to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages of employment.

HSN THANKS ALL APPLICANTS.
ONLY THOSE SELECTED FOR INTERVIEWS WILL BE CONTACTED.
WE WILL NOT ACCEPT APPLICATIONS AFTER THE CLOSING DATE AND TIME.