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Posted 8 days ago

.net and windows Support Manager

@ Tekshapers

Toronto, Ontario

Full-time
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SIGNALS

Requirements summary:

  • Must Have Skills
  • Extensive experience leading application support on Microsoft technology stacks such as Windows and .NET, with a strong understanding of IT systems and infrastructure.
  • Experience working in the banking industry.
  • Strong experience in incident management, problem management, change management, and service level management.
  • Ability to understand client requirements, manage expectations, and ensure client satisfaction throughout the service delivery process.
  • Ability to analyze complex situations, identify problems, and propose effective solutions.

Tools & skills

Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-02
First seen by our source
2026-11-10
Source record updated
2026-11-10

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Tekshapers

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Job description

Application Support Manager

Full Time

Toronto, ON

Must Have Skills

Extensive experience leading application support on Microsoft technology stacks such as Windows and .NET, with a strong understanding of IT systems and infrastructure.

Experience working in the banking industry.

Deep understanding of service management principles, frameworks such as ITIL, and best practices for efficient and effective service delivery.

Strong experience in incident management, problem management, change management, and service level management.

Strong interpersonal and communication skills to build and maintain client relationships.

Ability to understand client requirements, manage expectations, and ensure client satisfaction throughout the service delivery process.

Strong project management skills to plan, organize, and coordinate resources, timelines, and deliverables.

Ability to analyze complex situations, identify problems, and propose effective solutions.

Continuous improvement mindset.

Ability to proactively identify areas for improvement, implement process enhancements, and drive efficiency in service delivery.

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