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Night Auditor (Loden Hotel)

@ Amacon

Vancouver, British Columbia

On-siteFull-time
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Overview

Amacon is hiring a Night Auditor for the Loden Hotel in downtown Vancouver, a full-time salaried role typically working 40 hours a week. The job covers overnight front desk operations, night audit duties, guest service and safety oversight, with weekend and on-call availability required.

Responsibilities:

  • Perform night audit: post charges, reconcile accounts, generate reports
  • Provide guest service at the front desk and respond to inquiries
  • Monitor safety and security protocols throughout the property
  • Train new team members on evening and weekend shifts
  • Monitor overnight emails and reservations

Requirements summary:

  • High school diploma or equivalent required
  • Hotel experience, preferably luxury or boutique, is an asset
  • Proficiency in hotel management systems and Microsoft Office
  • Flexibility for overnight shifts, weekends and holidays
  • Valid driver's licence and abstract required

Tools & skills

Source and dates

Employer career site / ATS feed · bamboohr

Employer posting date
2026-10-01
First seen by our source
2026-10-08
Source record updated
2026-10-09

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityEntry level
DepartmentCustomer service
Hours per week40
Scheduleevening, holidays, weekends, overnight
Travelair: none · ground: none
Work settingStore, Office
PositionMostly standing
Physical demandsphysical moderate · lift 25 lb · computer moderate
Driver’s licencerequired
EducationHigh school (required)

Summary and details written by AI from the posting; the employer’s posting is the authority.

Amacon

Saved company profile

Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.

Live Well. Work Well. Play Well.

Full company description

Driven by a passion for detail and a tradition of excellence in design and architecture, Amacon is recognized as one of Canada’s most influential real estate development and construction firms. Amacon’s vision is to continue to be one of Canada’s largest and most successful builders for decades to come. Laying the foundation with excellence today, Amacon controls all aspects of the development process including: Site Acquisition Project Design Development Construction Marketing and Sales With five decades of development and construction expertise, a precise level of design and craftsmanship is evident in all the homes and commercial developments that Amacon builds. To create a product with long-term value, it is imperative to understand a customer’s wants and needs. With ongoing market research, Amacon is able to provide a product that is both innovative and functional. At Amacon, our dedication to service and customer care stands behind everything we build. All new Amacon homes are backed by a 2/5/10 warranty, the most comprehensive third party coverage in North America, if not the world. And our knowledgeable staff’s commitment to excellence includes superior after sales customer care, earning Amacon the loyalty of thousands of satisfied homowners over the years.

LinkedIn followers
4,923
People associated on LinkedIn
188
Reported office locations
  • 856 Homer Street, Suite 500, Vancouver, BC V6B2W5, CA
  • 1 Yonge Street, Suite 601, Toronto, ON M5E 1E5, CA
  • 800 18th St, Suite 300, Denver, Colorado 80202, US
  • 1 Tache St, Suite 201, St Albert, Alberta T8N 1B4, CA
Business categories
  • Business Development
  • Property Management
Other recorded names
  • Amacon
Specialties
  • Property Development
  • General Contractor
  • Property Management
  • Construction
  • Commercial Development
  • Marketing
  • Sales
  • Project Design
  • and Customer Service
Profile identifies a recruitment agency
No
Reported total investment
0

Currency and observation date were not supplied; this is not a current valuation or a funding round.

Driven by a passion for detail and a tradition of excellence in design and architecture, Amacon is recognized as one of Canada’s most influential real estate development and construction firms. Amacon’s vision is to continue to be one of Canada’s largest and most successful builders for decades to come. Laying the foundation with excellence today, Amacon controls all aspects of the development process including…

FieldValue
IndustryReal Estate
Company size201-500 employees
HeadquartersVancouver, BC
Organization typePrivately Held
SpecialtiesProperty DevelopmentGeneral ContractorProperty ManagementConstructionCommercial DevelopmentMarketing Sales Project Designand Customer Service
Open jobs on Jobsy15
LinkedInView page
Job description

About Us

Wentworth Hospitality Group is a leading hospitality group in Canada. We pride ourselves on our attention to detail, continuously innovating and improving, we strive to set new standards in the hospitality industry. At Wentworth, we are more than just a place to stay or dine; we are a destination where lasting memories are created, and guests feel genuinely appreciated and at home.

Wentworth features two standout hotels, the Loden Hotel and the Arden Hotel. The Loden Hotel is a luxury award-winning boutique hotel, recognized locally and globally; located in the Coal Harbour neighbourhood of downtown Vancouver. The Arden Hotel is a boutique hotel where thoughtful design meets genuine hospitality; located in the heart of downtown Vancouver, this West Coast–inspired boutique hotel seamlessly blends into the city’s urban fabric.

Position Summary

The Night Auditor ensures seamless overnight functioning of the hotel and balancing operational excellence with exceptional guest service. Reporting directly to the Director, Guest Operations, this role combines leadership, financial oversight, and guest engagement to uphold the standards of a luxury boutique hotel experience.

Position Responsibilities

  • Lead and support the training of new team members, particularly during evening and weekend shifts.
  • Provide exceptional guest service, ensuring a warm welcome, seamless stay, and memorable departure experience.
  • Monitor and manage safety and security protocols throughout the property.
  • Perform all night audit duties including posting charges, reconciling accounts, generating reports, and ensuring revenue integrity.
  • Maintain a consistently professional front desk presence and collaborate with the Accounting team to resolve discrepancies.
  • Respond to guest inquiries and concerns with professionalism and empathy.
  • Monitor overnight emails and reservations, ensuring timely responses or appropriate follow-up.
  • Support interdepartmental communication and coordination, including group billing reconciliation and event oversight.
  • Deliver exceptional service by responding to guest inquiries with grace and intuitive care, creating memorable experiences.
  • Represent the hotel’s brand with impeccable personal presentation and professionalism.
  • Ensure guests’ safety is a priority by staying knowledgeable on hotel safety practices and emergency procedures.
  • Contribute to business strategy development and performance management initiatives.
  • Other duties as required.

Experience & Qualifications

  • Education: Minimum high school diploma or equivalent required. Post-secondary education in business, hospitality, or a related field is considered an asset.
  • Experience: Hotel experience, preferably in a luxury or boutique hotel setting is an asset, but not a requirement.
  • Strong understanding of hotel operations and guest service standards.
  • Strong communication skills, both verbal and written with the ability to interact with guests, colleagues and leadership.
  • Ability to work independently and collaboratively in a fast-paced, dynamic environment.
  • Passion for hospitality and a genuine desire to exceed guest expectations.
  • Multilingual abilities are considered an asset.
  • Flexibility to work overnight shifts, weekends, and holidays.
  • A valid driver’s license and abstract is required.
  • Must be able to lift and move items weighing up to 23 kg.
  • Computer Skills: Proficiency in hotel management systems and Microsoft Office Suite.

Physical Requirements

This position requires the ability to stand, lift, carry, push/pull and transport items up to 25 lbs., including guest luggage and other service-related equipment.

Work Schedule

This full-time salaried position typically works 40 hours a week. The specific work hours during the workday may be determined through mutual agreement, allowing for flexibility as needed. This position may require weekend work and emergency on-call availability.

Additional Information

Wentworth is an equal-opportunity employer who offers competitive compensation packages. We thank you for your interest in this position but only those who are short-listed for an interview will be contacted.

Please apply through wentworthhg.com via the link provided: https://amacon.bamboohr.com/careers/504

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