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Posted 2 days ago

OnBase Administrator

@ Brainhunter Systems Ltd

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Toronto, Ontario

Contract
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SIGNALS

Responsibilities:

  • Administer and support OnBase production and non-production environments.
  • Troubleshoot and resolve application, workflow, and user issues.
  • Perform platform configuration, maintenance, and patching.
  • Support upgrades, environment refreshes, and DR activities.
  • Monitor platform health, performance, and availability.
  • Maintain security, user access, and system configurations.

Requirements summary:

  • Any specific tools/skillset: strong, hands-on L3 OnBase administration experience .
  • Required Qualifications
  • 7+ years of hands-on OnBase administration experience.
  • Extensive experience supporting OnBase 16, 17, and newer versions.
  • Strong knowledge of:
  • Experience supporting:
Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-12
First seen by our source
2026-11-15
Source record updated
2026-11-15

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

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Brainhunter Systems Ltd

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Job description

Work Style: Hybrid (3 days in office)

Location city(s): London, Toronto or Winnipeg

Anticipated Start Date: 4 weeks from the official offer day

End Date: 1 year

Role Title: OnBase Administrator

Any specific tools/skillset: strong, hands-on L3 OnBase administration experience.

Required Qualifications

  • 7+ years of hands-on OnBase administration experience.
  • Extensive experience supporting OnBase 16, 17, and newer versions.
  • Strong knowledge of:
  • Workflow
  • WorkView
  • Unity Forms
  • EIS
  • Application Enabler
  • Unity Client
  • Web Client
  • Reporting Dashboards
  • Document Composition
  • Experience supporting:
  • Microsoft SQL Server
  • Windows Server
  • IIS
  • Timer Servers
  • Microsoft BizTalk
  • Experience with:
  • OnBase APIs
  • REST APIs
  • C#
  • .NET
  • Web Services
  • Strong troubleshooting and production support experience.
  • Experience supporting business-critical enterprise applications in a KTLO environment.

Preferred Qualifications

  • Hyland OnBase Administrator Certification.
  • Experience supporting highly customized legacy OnBase environments.
  • Experience performing OnBase upgrades and migrations.
  • Experience in regulated enterprise environments.

Success Measures

  • Maintain platform stability and availability.
  • Reduce recurring production incidents.
  • Resolve support tickets within SLA.
  • Improve platform performance and reliability.
  • Ensure timely resolution of defects and integration issues.

Role profile description:

We are seeking an experienced OnBase Administrator to provide operational support, maintenance, stabilization, and administration of a mature OnBase platform. The environment includes legacy OnBase versions (v17) and associated infrastructure components. This is a highly hands-on role focused on production support, incident resolution, platform stability, performance tuning, maintenance, and defect remediation.

Key Responsibilities

OnBase Administration & Support

  • Administer and support OnBase production and non-production environments.
  • Troubleshoot and resolve application, workflow, and user issues.
  • Perform platform configuration, maintenance, and patching.
  • Support upgrades, environment refreshes, and DR activities.
  • Monitor platform health, performance, and availability.
  • Maintain security, user access, and system configurations.

OnBase Components

  • Support OnBase Application Servers.
  • Support Web Server and Unity Client environments.
  • Administer Workflow, WorkView, and Unity Forms.
  • Support EIS and integration components.
  • Support Document Composition and Reporting Dashboards.
  • Support Capture, COLD/DIP, and scanning solutions.

Infrastructure Support

  • Troubleshoot Windows Server and IIS issues.
  • Support OnBase Timer Servers and associated services.
  • Work with infrastructure teams on server, storage, and network issues.
  • Support service accounts, certificates, and environment configurations.
  • Investigate and resolve performance and stability issues.

SQL Server Support

  • Troubleshoot OnBase database-related issues.
  • Analyze query and application performance.
  • Support database maintenance and upgrades.
  • Work with DBAs on tuning and issue resolution.

Integrations & APIs

  • Support OnBase integrations with internal and external applications.
  • Troubleshoot API, web service, and middleware issues.
  • Support Microsoft BizTalk integrations and message processing.
  • Perform enhancements and bug fixes to existing integrations.
  • Maintain integration documentation and configurations.

Development & Defect Resolution

  • Implement configuration changes and minor enhancements.
  • Develop and support Workflow and WorkView solutions.
  • Perform root cause analysis and defect remediation.
  • Support production releases and deployment activities.
  • Develop fixes for application and integration issues.

Performance & Stability

  • Analyze and resolve OnBase application, infrastructure, and database performance issues to improve platform stability and reliability.
  • Monitor and optimize OnBase components, including Application Servers, Web Servers, Timer Servers, workflows, integrations, and SQL Server performance.
  • Identify root causes of recurring issues and implement performance tuning, remediation, and continuous improvement initiatives to reduce incidents and enhance overall platform health.

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