Posted 9 days ago
Operations Lead - Full Time
@ Sephora
Toronto, Ontario
Overview
Sephora is hiring a full-time Operations Lead for its Toronto Union Station store to lead daily store operations and manage the operations team. The role covers inventory, visual merchandising, supplies, staff performance and store budgeting, with regular manager-on-duty shifts on the sales floor. Pay is CAD$22.20 to $26.10 per hour, plus possible performance bonuses and benefits.
Pay:
$22.20–$26.10 an hour
Responsibilities:
- Lead daily store operations and the operations team
- Manage inventory: shipping, receiving, returns and cycle counts
- Oversee visual merchandising and cleaning crews
- Manage supplies, testers and budget
- Manage performance and development of operations staff
Requirements summary:
- One to three years in a similar role at a similar-volume store
- Proven ability to influence peers and provide feedback
- Strong store operations skills
- Effective time management and problem-solving skills
Tools & skills
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-28
- First seen by our source
- 2026-10-29
- Source record updated
- 2026-10-29
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Retail |
| Experience | 1+ years |
| Manages people | Yes |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Perks mentioned | Performance bonus |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Sephora
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Sephora is the world’s leading global prestige beauty retail brand. With our curation of more than 500 brands and our own label, Sephora Collection, we offer the most unique and diverse range of prestige beauty products, tailored to our customers’ needs from fragrance to make-up, haircare, skincare and beyond, as we constantly reimagine the world of prestige beauty. Operating in 35 markets, whether it’s at one of our 3,200 retail stores or our 20 offices worldwide, we create an environment where our people can innovate, collaborate, and create. We build memorable, joyful experiences for our clients, and become experts in products, brands, ingredients, and more. At Sephora, our work is driven by our values, through which we lead, imagine, grow, and inspire each other every day. You can be part of a caring community where you can build a fulfilling career path, your growth is in your hands. We believe that beauty thrives in diversity and discovery. Our purpose is to champion a world of inspiration and inclusion where everyone can celebrate their beauty. We are committed to making a positive change in our industry and to create a space where everyone, including our 50,000 colleagues and 74 million loyal customers, can embrace authenticity and celebrate their beauty as themselves and as a community. Join us and belong to something beautiful.
- LinkedIn followers
- 2,927,124
- People associated on LinkedIn
- 52,226
- Reported office locations
- Neuilly sur Seine, Ile de France 92576 , FR
- San Francisco, CA 94105, US
- Bucharest, Bucharest 030133, RO
- Prague, Praha 110 00, CZ
- Düsseldorf, North Rhine-Westphalia 40213, DE
- Athens, Athina 117 42, GR
- Milano, Milano 20146, IT
- Saran, Val de Loire 45770, FR
- Dubai, Dubai 18536, AE
- Warsaw, Warsaw 92, PL
- Lisbon, Lisboa 1200-227, PT
- Moscow, Moscow 74-15 115184, RU
- Copenhaguen, Copenhagen 26, DK
- Madrid, Madrid 28014, ES
- Geneva, Geneva 1205, CH
- Istanbul, Istanbul 34768, TR
- Sydney, Sydney NSW 2000, AU
- Shanghai, Shanghai 200041, CN
- Seoul, Seoul L7, KR
- Kuala Lumpur, Kuala Lumpur 59200, MY
- Singapore, Singapore 238873, SG
- Bangkok, Bangkok 10110, TH
- Sao Paulo, Sao Paulo 4571020, BR
- Montreal, Quebec H3A 1P7, CA
- 160 Bloor Street East, Suite 1100, Toronto, Ontario M4W 1B9, CA
- Mexico City, Mexico City 11530 CDMX, MX
- Business categories
- E-Commerce
- Cosmetics
- Fashion
- Retail
- Beauty
- Beauty & Personal Accessories Stores
- Retail and wholesale
- Other recorded names
- sephora.com
- Sephora
- SEPHORA
- Specialties
- Retail
- Beauty
- Customer Service
- Skincare
- Makeup
- Fragrance
- and Experiential Retail
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Sephora is the world’s leading global prestige beauty retail brand. With our curation of more than 500 brands and our own label, Sephora Collection, we offer the most unique and diverse range of prestige beauty products, tailored to our customers’ needs from fragrance to make-up, haircare, skincare and beyond, as we constantly reimagine the world of prestige beauty. Operating in 35 markets, whether it’s at one of…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 10,001+ employees |
| Headquarters | Neuilly sur Seine, Ile de France |
| Organization type | Privately Held |
| Year founded | 1969 |
| Specialties | RetailBeautyCustomer ServiceSkincareMakeupFragranceand Experiential Retail |
| Open jobs on Jobsy | 165 |
| View page |
Store Name/Number: ON-Toronto Union Station (1526)
Address: 65 Front Street, Toronto, ON M5J 1E0, Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Vacancy Status: This position is for an existing, open vacancy
- Operational Excellence. Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard.
- Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes.
- Visual Merchandising. Manage the merchandising concepts and on-stage visuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary.
- Supply Management. Manage the process of maintaining appropriate budget and quantity of supplies, testers and samples for the store.
- Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary.
- Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible..
- Develop budget strategies. Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store.
- You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience.
- You have proven ability to influence peers and provide feedback.
- You can demonstrate strong store operations skills.
- You have demonstrated effective time management and problem-solving skills.
Your role at Sephora:
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team. You will regularly support in areas such as staffing of the operations, overnight stock team, operations leadership team and the overall execution of Sephora.
We’d love to hear from you if…
Meaningful Rewards
The compensation ranges between CAD$22.20 - CAD$26.10/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.
Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.
As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.
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