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Posted 24 days ago

Operations Supervisor

@ Intelcom Courrier Canada INC

Williams Lake, British Columbia

Full-time
Apply now
SIGNALS

Overview

Intelcom Courrier Canada INC is hiring a full-time Operations Supervisor for its last-mile logistics warehouse. The role oversees shipping, receiving, dispatch and inventory while leading drivers and warehouse staff, with a salary of $48,125 to $60,156.50 and shift-based schedules.

Responsibilities:

  • Oversee shipping, receiving, dispatching and inventory management
  • Ensure health and safety compliance and warehouse safety audits
  • Assign daily tasks and monitor staff productivity
  • Produce daily reports and performance metrics
  • Coach and onboard drivers and warehouse staff

Requirements summary:

  • Experience supervising warehouse or logistics operations
  • Knowledge of health and safety protocols
  • Strong reporting and data entry skills
  • Team leadership and performance evaluation experience

Tools & skills

Benefits mentioned

Retirement planEmployee assistance
Source and dates

Employer career site / ATS feed · workday

Employer posting date
2026-10-13
First seen by our source
2026-10-08
Source record updated
2026-11-06

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityMid level
DepartmentTransportation & driving
Manages peopleYes
Hours per week40 (estimated)
Scheduleday, evening
Travelair: none · ground: minimal
Work settingWarehouse, Vehicle
PositionSitting and standing
Physical demandsphysical moderate · computer moderate
LanguagesEnglish
Perks mentionedRetirement plan, Wellness

Summary and details written by AI from the posting; the employer’s posting is the authority.

Intelcom Courrier Canada INC

FieldValue
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Job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Salary Range

$48,125.00 - $60,156.50

.

Core Duties:

Safety and Compliance

Ensure compliance with Health & Safety protocols and maintain a hazard-free work environment

Enforce safe working methods and behaviors within the team.

Conduct safety audits and warehouse checks.

Supervise warehouse traffic, van audits and ensure safe vehicle movements.

Ensure warehouse cleanliness and organization.

Respond to emergencies as required.

Cleaning, general housekeeping

Operations and Logistics

Oversee shipping, receiving, dispatching, and inventory management.

and package dispatching process.

Conduct quality checkups on return pickups and return to the client process.

Create/confirm driver bookings with relevant BPs.

Generate the next day’s route plan and send optimization emails to the Optimization team.

Conduct IDCs/Drivers check in/ out, loading

Unload trailers and verify freight against manifests.

Assist with sorting, scanning, and processing packages (including defective items and returns).

Reporting and Administration

Maintain accurate delivery, incident, and inventory logs, and submit comprehensive daily reports.

Complete daily reports and submit to the clients, Station team and Manager (AMZ Daily Case report, Shift Handover, etc.).

Audit Proof of Delivery (POD) reports and report back on compliance to IDC liaison

Complete daily timesheets and submit to the Station Manager.

Perform data entry as needed.

Team leadership and Customer service

Assign daily tasks to staff, monitor productivity, and ensure compliance with SOPs

Prepare and monitor performance reports (on-time deliveries, exceptions, etc.).

Provide coaching, support, and training to drivers and warehouse staff, including onboarding of new hires.

Address delivery complaints, damages, or lost packages promptly.

Ensure high service standards and customer satisfaction.

Evaluate and assess employee performance, workplace conduct and compliance as required, including discipline where appropriate.

Other duties as assigned

Work Environment: Fast-paced warehouse setting with shift-based schedules.

Why Join Intelcom | Dragonfly?

  • Short- and medium-term growth opportunities

  • Comprehensive group insurance

  • Group RRSP program

  • Employee Assistance Program…

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.

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