Operator, Arena Operations

Position Title: Operator, Arena Operations

Posting Date: November 10, 2026

Application Deadline: Sunday, November 22, 2026, at 11:59 p.m.

Number of Openings: 1

Employment Type: Casual, Fixed-Term

Term: December 7, 2026, to April 30, 2027

Work Schedule: 8–10 hour shifts on an as-needed casual basis, including evenings, weekends, and statutory holidays

Join Our Team

The Town of Devon is seeking a dependable, safety-conscious, and experienced individual to join our Arena Operations team as a Casual Arena Operator.

Based at the GFL Twin Arenas, Arena Operators support the safe, efficient, and reliable operation of the facility, with a focus on quality ice maintenance, facility readiness, equipment operation, preventative maintenance, risk management, and customer service.

This is a hands-on role suited to individuals who are comfortable working independently, responding to changing operational needs, and helping provide a safe and positive experience for arena users and the community.

What You'll Do

Facility & Ice Operations

• Perform daily arena operations across both GFL Twin Arenas ice surfaces.
• Resurface and maintain ice before and between user groups to meet quality, safety, and scheduling requirements.
• Safely operate ice resurfacing equipment, power and hand edgers, painters, and other arena equipment.
• Build up, shave, and maintain ice surfaces as required.
• Monitor the ice plant, record operational readings, and report concerns.
• Complete required inspections, operational checklists, logs, and maintenance records.
• Respond appropriately to operational issues, emergencies, and customer concerns within the scope of the position.

Facility Maintenance & Equipment

• Maintain the Arena in a clean, safe, and professional condition.
• Identify and report facility damage, equipment failures, hazards, and maintenance concerns.
• Assist with preventative and corrective maintenance of arena and facility equipment.
• Perform Zamboni and edger blade changes.
• Assist with minor preventative maintenance of ice plant components.
• Inspect and maintain facility equipment and related systems.
• Perform snow removal and grounds maintenance as required.
• Support seasonal ice installation and removal activities.

Customer Service & Team Support

• Provide professional and courteous service to user groups and members of the public.
• Respond to routine facility questions, requests, and concerns.
• Communicate operational priorities, maintenance issues, and safety concerns between shifts and with supervisory staff.
• Assist with event setup and takedown, rentals, sporting events, and other Town events.
• Work collaboratively with casual, seasonal, and other Town staff to support effective facility operations.

Safety & Risk Management

• Conduct facility safety inspections and document findings.
• Identify, report, and follow up on hazards, operational risks, equipment failures, and facility deficiencies.
• Complete ice risk-management depth checks.
• Monitor facility conditions, including mechanical areas and other operational spaces.
• Follow and enforce applicable safety protocols, policies, and procedures.
• Respond appropriately to public safety incidents and operational risks.
• Comply with the Town of Devon Health & Safety Program and applicable Alberta Occupational Health and Safety requirements.

Qualifications & Experience

Required Qualifications

• High School Diploma or equivalent.
• Valid Class 5 Driver's Licence.
• Current CPR/AED certification.
• WHMIS certification.
• Arena Operator Level 1 and Level 2 certification.
• Building Maintenance Level 1 and Level 2 courses.
• Minimum of three years of progressively responsible Arena Operator experience.
• Demonstrated experience in facility maintenance and operations, including janitorial services, sanitation, and general facility upkeep.
• Strong interpersonal, organizational, and time-management skills.
• Ability to work independently, adapt to changing priorities, and meet operational deadlines.
• Physical ability to safely perform manual labour in varying environmental and weather conditions.

Assets

• Additional arena maintenance or facility-related training.
• Specialized arena or ice maintenance courses.
• Municipal or public-sector experience.
• Advanced experience with arena operations, ice maintenance practices, rink systems, and facility equipment.
• Experience coordinating work activities or providing operational guidance to other staff.
• Experience working directly with diverse facility users and enforcing facility policies in a professional manner.

Working Conditions

This position involves physically demanding facility and arena operations and requires:

• Extended periods of standing, walking, bending, kneeling, crouching, and climbing.
• Regular lifting, carrying, pushing, and pulling of tools, equipment, and materials weighing up to approximately 50 lbs.
• Operation of motorized equipment, including ice resurfacers, as well as hand and power tools.
• Working in indoor and outdoor environments, including cold temperatures, wet conditions, noise, and mechanical spaces.
• Availability to work evenings, weekends, statutory holidays, and shifts based on operational requirements.
• The ability to work independently for many arena shifts while maintaining sound judgment and situational awareness.

This position is designated as safety-sensitive and requires sustained physical readiness, alertness, sound judgment, and strict adherence to occupational health and safety procedures.

Compensation

$21.96 to $26.23 per hour, based on qualifications and experience.

Why Work for the Town of Devon?

At the Town of Devon, you'll be part of a team dedicated to providing quality recreation services and maintaining facilities that bring our community together. As a Casual Arena Operator, you'll have the opportunity to apply your arena operations experience while helping ensure the GFL Twin Arenas remain safe, reliable, and ready for the many residents and user groups who enjoy the facility.

Apply Today

If you are a reliable, safety-conscious individual with arena operations experience and enjoy hands-on work in a fast-paced public facility, we encourage you to apply.

Qualified candidates are invited to submit their application through the Town of Devon's online applicant tracking system by 11:59 p.m. on Sunday, November 22, 2026.

Successful candidates will be required to provide:

• A satisfactory Criminal Record Check; and
• A satisfactory Driver's Abstract.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.