First seen by our source: 2 hours ago
Overnight Shuttle Dispatcher - Edmonton, AB
@ LAZ Parking
Edmonton, Alberta
Overview
LAZ Parking is hiring an Overnight Shuttle Dispatcher at Edmonton Airport to coordinate shuttle operations and act as the communication hub between drivers, supervisors and management. The role is full time with part-time also available, requires availability for late-night and overnight shifts, and pays $24.25 per hour.
Responsibilities:
- Monitor shuttle operations and vehicle locations
- Dispatch shuttles based on demand
- Communicate with drivers by two-way radio
- Respond to delays and customer concerns
- Log activity, complaints and mechanical issues
Requirements summary:
- 1 to 3 years of dispatch or customer service experience
- Strong written and verbal English
- French a significant asset
- Ability to work evenings, weekends and holidays
- Calm under pressure in a fast-paced setting
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-15
- Source record updated
- 2026-11-15
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Schedule | day, evening, holidays, weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Sitting and standing |
| Physical demands | physical low · lift 25 lb · computer high |
| Languages | English, French |
| Perks mentioned | Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
LAZ Parking
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
LAZ Parking is a parking management service provider that was founded in 1981 by three childhood friends. Over three decades later, the combination of lifelong friendship, a people-focused #PeopleFirst philosophy and a mission to “create opportunities for employees and value for our clients,” has transformed LAZ from a single valet location to the nation’s largest parking company. LAZ currently manages over 2.1M parking spaces 📍 600+ cities, 8 provinces + 44 states 👥 20,000+ employees nationwide + Canada
- LinkedIn followers
- 48,278
- People associated on LinkedIn
- 5,114
- Reported office locations
- 15 Lewis Street, Hartford, CT 06103, US
- 3 Copley Place, Suite 3202, Boston, MA 02116, US
- 333 West 39th Street, Suite 602, New York, NY 10018, US
- 183 Ann Uccello Street, 5th Floor, Hartford, CT 06103, US
- 1818 Market Street, Suite 3140, Philadelphia, PA 19103, US
- 300 East Lombard Street, Suite 930, Baltimore, MD 21202, US
- 1125 15th Street, NW, Suite 400, Washington, DC 20005, US
- 33 W Monroe Street, Suite 350, Chicago, IL 60603, US
- 1899 Wynkoop Street, Suite 375, Denver, CO 80202, US
- 36 East 7th Street, Cincinnati, OH 45202, US
- 800 Superior Ave E, Suite 1, Cleveland, OH 44114, US
- 40 N Front Street, Columbus, OH 43215, US
- 1560 N. High Street, Columbus, OH 43201, US
- 3500 Lenox Rd. N.E., Suite 700, Atlanta, GA 30326, US
- 101 South Tryon Street, Suite 2400, Charlotte, NC 28280, US
- 404 James Robertson Parkway, Suite 150, Nashville, TN 37219, US
- 325 N. Saint Paul Street, Suite 1390, Dallas, TX 75201, US
- 101 West 6th Street, Suite 515, Austin, TX 78701, US
- 712 Main Street, Suite 250, Houston, TX 77002, US
- 503 N. Water Street, Corpus Christi, TX 78401, US
- 5901 Christie Ave., Suite 202, Emeryville, CA 94608, US
- 601 Union Street, Suite 1634, Seattle, WA 98101, US
- 10635 Santa Monica Boulevard, Suite 145, Los Angeles, CA 90025, US
- 3090 Bristol Street, Suite 120, Costa Mesa, CA 92626, US
- 9333 Genesee Ave, Suite 220, San Diego, CA 92121, US
- 712 Main St, Houston, TX 77002, US
- Other recorded names
- LAZ Parking
- Specialties
- Retail & Mixed Use
- Parking
- Mobility
- and Technology
- Profile identifies a recruitment agency
- No
LAZ Parking is a parking management service provider that was founded in 1981 by three childhood friends. Over three decades later, the combination of lifelong friendship, a people-focused #PeopleFirst philosophy and a mission to “create opportunities for employees and value for our clients,” has transformed LAZ from a single valet location to the nation’s largest parking company. LAZ currently manages over 2.1M…
| Field | Value |
|---|---|
| Industry | Real Estate |
| Company size | 10,001+ employees |
| Headquarters | Hartford, CT |
| Organization type | Privately Held |
| Year founded | 1981 |
| Specialties | Retail & Mixed UseParkingMobilityand Technology |
| Open jobs on Jobsy | 5 |
| View page |
- Details**
- Location: Edmonton Airport
- Position: Overnight Shuttle Dispatcher
- Pay Rate: $24.25
- Hours: Full Time & Part Time Available MUST have open availability for late night/overnight shifts
- Building of long-lasting friendships/relationships
- Job training and career development
The Spirit of the Position:
The Dispatcher is responsible for coordinating shuttle operations at Edmonton Airport to ensure safe, timely, and efficient transportation service. This role serves as the communication hub between drivers, supervisors, and management, monitoring real-time operations, addressing service needs, and resolving issues to maintain service quality and customer satisfaction.
Key Responsibilities
- Monitor shuttle operations and track vehicle locations across all routes.
- Dispatch shuttles based on service demand, and operational priorities.
- Communicate clearly with Shuttle Drivers using a two-way radio to provide direction, updates, and support.
- Respond to transit calls, service delays, and customer concerns in a timely and professional manner.
- Track and coordinate driver breaks to ensure consistent route coverage.
- Log shuttle activity including pickup calls, complaints, trip data, and service patterns.
- Record and report mechanical issues, coordinating vehicle maintenance requests as required.
- Maintain accurate daily logs and complete reporting as required.
- Act as a central communication point between drivers, operations, and other departments.
- Monitor ongoing operations and escalate issues as needed.
- Provide general administrative support related to shuttle operations.
- All other duties as assigned.
- 1–3 years of dispatch, customer service, or related experience (experience in transportation or shuttle operations is an asset, but not required).
- Strong verbal and written communication skills in English are required.
- Proficiency in French is considered a significant asset; additional languages are an advantage.
- Demonstrated ability to provide excellent customer service and handle inquiries in a professional, friendly manner.
- Ability to learn and effectively use communication tools (e.g., radios, phonetic alphabet, phone systems, and basic computer applications).
- Strong organizational skills with attention to detail.
- Ability to multitask and remain calm under pressure in a fast-paced environment.
- Accurately complete data entry and maintain logs, records, and reports in a timely and organized manner.
- Comfortable answering phones and coordinating requests in a timely and efficient manner.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Consistently follows company policies, procedures, and safety standards
- Ability to sit or stand for extended periods.
- Ability to use computers, radios, and phones continuously throughout the shift.
- Occasional lifting of up to 25 lbs.
- Customer Service Focus: Prioritizes safe and reliable passenger service.
- Communication: Provides clear, professional, and effective communication.
- Problem Solving: Quickly identifies issues and coordinates solutions.
- Teamwork: Works collaboratively with drivers, supervisors, and management.
- Integrity: Maintains confidentiality and adheres to company policies.
Pay Type: Hourly
LAZ is an equal opportunity employer. We respect diversity and do not discriminate on the basis of actual or perceived race, colour, creed, religion, place of origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, mental or physical disability, protected medical condition as defined by applicable provincial law, genetic information, source of income, family status, or any other characteristic protected by applicable federal or provincial laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to any protected characteristic in accordance with applicable federal and provincial laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity.
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