Posted 5 months ago
Part-Time Customer Service Operator
@ Armstrongs
Canada
Overview
Becklar is hiring a part-time customer service operator to process and respond to alarm signals and dispatch authorities. The work involves monitoring, documenting responses and using several software systems after a two-week paid training class. Pay is $16.50/hour on day shifts and $17.50/hour overnight, with weekend and holiday work required.
Pay:
$16.50–$17.50 an hour
Responsibilities:
- Process and respond to alarm signals quickly and accurately
- Dispatch authorities and verify help is on the way
- Document all responses accurately
- Learn and use multiple software systems
- Take part in training and development
Requirements summary:
- 18 years or older with a high school diploma or equivalent
- Calm, reliable and professional under high pressure
- Willing to work weekends and holidays
- Pass a background check and the two-week training class
- Customer service experience preferred
- Reside in Canada and be legally authorized to work
Tools & skills
Benefits mentioned
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-05-28
- First seen by our source
- 2026-10-10
- Source record updated
- 2026-10-17
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Schedule | day, holidays, weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Background checks | criminal record |
| Education | High school (required) |
| Perks mentioned | Generous paid time off, Generous parental leave, Retirement plan, Wellness, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Armstrongs
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Monitoring Solutions For A Connected World.
Full company description
Armstrongs, A Becklar Company, has been proudly serving dealers across Canada since 1989! We are a premier provider of wholesale monitoring services, with redundant monitoring stations in Canada. We have the most well-trained and caring operators who are poised to monitor and respond to any signal, anytime, with exceptional speed, accuracy and service. We provide a reliable support system for a variety of critical event management devices from security, fire, video verification, PERS and mPERS devices, in addition to a plethora of ioT devices (including crash detection, smart homes, environmental, data, and more. At Armstrongs, dealers receive superior service and peace of mind, knowing that their clients are taken care of. Armstrongs is a division of Becklar Monitoring, a leader and innovator in the North American monitoring solutions industry. We are experiencing exceptional growth and are frequently hiring for new, exciting roles. Our employees enjoy company leadership that truly cares, a highly competitive benefits package, a fun team culture, growth opportunities, and more!
- LinkedIn followers
- 520
- People associated on LinkedIn
- 18
- Reported office locations
- 144 Ilsley Ave, Unit 100, Dartmouth, CA
- Other recorded names
- Armstrongs
- Armstrongs, A Becklar Company
- Specialties
- PERS
- mPERS
- Fire Alarm Monitoring
- Security Alarm Monitoring
- Video Verifcation
- Video Monitoring
- Live Video
- IP Monitoring
- and ioT Device Monitoring
- Profile identifies a recruitment agency
- No
Armstrongs, A Becklar Company, has been proudly serving dealers across Canada since 1989! We are a premier provider of wholesale monitoring services, with redundant monitoring stations in Canada. We have the most well-trained and caring operators who are poised to monitor and respond to any signal, anytime, with exceptional speed, accuracy and service. We provide a reliable support system for a variety of critical…
| Field | Value |
|---|---|
| Industry | Security and Investigations |
| Company size | 201-500 employees |
| Headquarters | Dartmouth |
| Organization type | Privately Held |
| Year founded | 1989 |
| Specialties | PERSmPERSFire Alarm MonitoringSecurity Alarm MonitoringVideo VerifcationVideo MonitoringLive VideoIP Monitoringand ioT Device Monitoring |
| Open jobs on Jobsy | 7 |
| View page |
About Becklar
Becklar delivers the industry’s only SMART Critical Event Protection Platform, combining advanced AI technology with skilled operators to provide rapid monitoring and response for people, property, and employees. Our solutions span video monitoring, remote guarding, workforce safety, personal health and safety, and critical event response—designed to act in the moments that matter most.
Headquartered in Ogden, Utah, Becklar is one of the nation’s largest and fastest-growing monitoring companies, protecting more than 2.2 million subscribers daily. Guided by our mission to create a safer world through innovative technology and caring people, we live our We Care F.I.R.S.T. values—Fun, Innovative, Relationship-driven, Service-focused, and Team-oriented.
Reasons You'll Love Working Here:
- Starting pay :$16.50/hour (day shift ) , $17.50hour (overnight shift )
- Two weeks of paid , hands-on training
- Guaranteed hours with job security
- Opportunities for career growth and advancement
- A Fun work Culture, company parties, team activities, personal development and more !
- No sales !No surveys! - just helping people
What you'll do :
- Process and respond to alarm signals quickly, accurately, and professionally in stressful situations
- Dispatch the proper authorities , verify that help is on the way
- Document all responses accurately for the signals
- Learn and utilize multiple software systems efficiently
- Participate in training and development , for professional growth.
What We're Looking for ? :
- Must be 18 years of age or older with a high school diploma or equivalent
- Calm ,reliable, and professional in a fast-paced environment with high-pressure situations
- willing to work weekends and holidays
- Must able to pass a background check
- Able to pass two week training class
- Experience in customer service is preferred
- Must reside in Canada and be legally authorized to work.
Becklar, LLC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status
What’s in it for you?
At Becklar, we’re driven by a bold purpose: protecting people, property, and employees when it matters most. We work hard toward meaningful goals, but we believe great work happens when people feel supported, connected, and genuinely enjoy what they do. Life at Becklar is built on trust, teamwork, and moments that matter — and we back that up with benefits designed to support you both at work and beyond.
Here’s a snapshot of what we offer:
Competitive compensation and opportunities to share in our success
Comprehensive health benefit plans to support you and your wellbeing
401(k) retirement plan with company contribution
Inclusive parental leave designed to support all parents and caregivers
Wellbeing and lifestyle perks to support personal growth, connection, and balance
Generous PTO so you can recharge, give back, and take care of what matters most
EEO Statement
Becklar is an equal opportunity employer and is committed to creating a workplace free of discrimination and harassment. We make employment decisions based on business needs, job requirements, and skills, without regard to any status protected under applicable federal, state, or local law.
Even if you don’t match the job description, please reach out to us or follow us on any other social media to see potential jobs that match your skillset.
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