Posted 6 months ago
Part-Time Front Desk Team Member, REFORMD
@ Sweat and Tonic
Toronto, Ontario
Overview
Sweat and Tonic is hiring a part-time front desk team member for REFORMD, a Lagree Method studio in Toronto. The role covers guest check-ins, payments, account inquiries, inventory and opening or closing the facility as keyholder. The posting asks for 12 to 20 scheduled hours per week with wide availability across studio hours, with the possibility of moving to full-time.
Responsibilities:
- Check in guests and assist with inquiries
- Process payments for classes, memberships and retail
- Handle guest recovery situations
- Track and restock inventory
- Open and close the facility as keyholder
Requirements summary:
- 1-2 years customer service or hospitality experience, premium brand preferred
- At least 1 year supervising a small team
- Excellent written and verbal communication
- Self-motivated and team-oriented
- Interest in health and fitness an asset
Tools & skills
Source and dates
Source type not verified · talentnest
- Employer posting date
- 2026-05-13
- First seen by our source
- 2026-10-10
- Source record updated
- 2026-10-10
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Experience | 1+ years |
| Management experience | 1+ years |
| Manages people | Yes |
| Hours per week | 16 |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Sitting and standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Sweat and Tonic
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
The best of boutique fitness and wellness under one roof.
Full company description
Sweat, recover, connect: Sweat and Tonic (S&T) brings the best of boutique fitness and wellness under one roof. S&T is Toronto's leading boutique fitness and wellness hub, offering the widest collection of group fitness classes in Canada. From complimentary full-service amenities and unparalleled range of yoga, Pilates, HIIT and indoor cycling classes powered by top-of-the-line fitness equipment, custom-programmed lighting, immersive projection screens and state-of-the-art sound systems, to premium spa, recovery and high-tech biohacking amenities - every aspect of S&T has been designed to deliver a best-in-class experience with a hospitality approach. With premium spa facilities, café, and bar offerings, members can recharge, recover, and reignite. Tonic House, the multi-functional lounge, workspace and event venue, inspires collaboration and innovation. Since opening in 2019, S&T has innovated and expanded state-of-the art classes across multiple channels: In-studio, Sweat in the Park, Sweat Live, Sweat on Demand, and Sweat on the Roof – a one-of-a-kind, outdoor rooftop fitness studio in the heart of downtown Toronto. In spring 2023, S&T opened its first international sister location, Silver Springs, a boutique yoga and Pilates oasis in the heart of Los Angeles, and opened its second location in Toronto at The Well in December 2023. S&T has expanded the brand in June 2025 with a new concept studio, REFORMD - the world’s largest capacity Lagree studio, in addition to bringing a third S&T location in Toronto’s prestigious Yorkville neighbourhood in early 2026. S&T was the recipient of the 2023 Mariana Tek Lasting Community Award, 2023 ClassPass Best Studio Award, and 2024 Mariana Tek Full House Award, recognizing the commitment to innovation and excellence.
- LinkedIn followers
- 5,594
- People associated on LinkedIn
- 157
- Reported office locations
- 225 Yonge St, Toronto, Ontario M5B 1N8, CA
- Other recorded names
- Sweat and Tonic
- Profile identifies a recruitment agency
- No
Sweat, recover, connect: Sweat and Tonic (S&T) brings the best of boutique fitness and wellness under one roof. S&T is Toronto's leading boutique fitness and wellness hub, offering the widest collection of group fitness classes in Canada. From complimentary full-service amenities and unparalleled range of yoga, Pilates, HIIT and indoor cycling classes powered by top-of-the-line fitness equipment, custom-programmed…
| Field | Value |
|---|---|
| Industry | Wellness and Fitness Services |
| Company size | 51-200 employees |
| Headquarters | Toronto, Ontario |
| Organization type | Self-Owned |
| Year founded | 2019 |
| Open jobs on Jobsy | 22 |
| View page |
Part-Time Front Desk Team Member, REFORMD
REFORMD (By Sweat & Tonic) is Toronto’s newest premium Lagree Method studio—designed for high performance, high standards, and high energy.
We are seeking a professional and dedicated Part-Time Front Desk Team Member who is passionate about growing their career and delivering great guest experiences. The front-desk supervisor is responsible for all front and back of house operations while on shift including managing the front desk team, opening/closing the facility and making sure a premium brand experience is delivered for all guests. As part of the Front of House team, you will assist guests and build positive and lasting relationships with our incredible community.
Overview of Duties:
- Assigned "keyholder" to open and close the facility.
- Faciliate guest check-ins and assist with guest inquires in a welcoming and professional manner.
- Deliver guest services in line with standard operating procedure.
- Process payments accurately through internal systems for classes, memberships, retail, and food & beverage purchases.
- Administrate account enquires via phone, email and in-person.
- The on-duty "go to" for guest recovery situations.
- Troubleshooting A/V issues in fitness studios.
- Maintain the cleanliness and presentation of the studio and machines, including light cleaning and tidying duties.
- Track, maintain, and restock retail, beverage, and studio inventory as needed, while communicating low stock levels to management.
- Report on shift daily through written communication log with management team.
The successful candidate will work approximately 12-20 scheduled hours per week, with the opportunity to transition to a full-time position. The candidate must have wide availability to cover studio hours: Monday - Friday from 6 AM - 9:30 PM and on weekends from 7 AM to 8:30 PM. Consistent weekly schedule can be discussed.
Qualifications
- 1-2 years of customer service, administration, and/or hospitality experience with a premium brand.
- At least 1 year in a supervisory position leading a small team
- Excellent written and verbal communication skills
- Exceptional customer service skills
- Self-motivated and team-oriented
- Personal interest in health and fitness a plus
Inclusion and Equal Opportunity Employment
We are an equal opportunity employer. In addition, we are committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with all legislative requirements throughout Canada. Please let us know if you require an accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
To learn more about Sweat and Tonic:
Visit: www.sweatandtonic.com
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