Patient Clerk-FT SOPP

Ref# 26COP145

2 ‑ Full Time ‑ Patient Clerk

Systemic Oncology Pre and Post

Why Join Us?

· Impactful Work: Your leadership will directly influence the quality of care provided to our patients and the

efficiency of our operations, in a values based team environment.

· Competitive Compensation: We offer a comprehensive benefits package and competitive salary to attract

top talent.

· Healthcare of Ontario Pension Plan (HOOPP): We are proud to participate in the Healthcare of Ontario

Pension Plan (HOOPP), offering our employees the security and peace of mind that comes with having

access to a pension plan. We understand the importance of financial well‑being and believe that a strong

pension recognizes our employees, like you, and provides a stable foundation for your future as part of our

overall compensation package. When you join, you automatically contribute to the Plan each pay period. As

your employer, we also contribute $1.26 for every dollar you contribute.

Joining our team means that you will be an integral part of achieving our mission, vision and values.

Our Mission: We provide quality Care to Patients and Families, supported and advanced by research, innovation

and education that is responsive to the needs of the peoples of Northwestern Ontario.

Our Vision: Exceptional care for every patient, every time.

Our Values: Diversity, Compassion, Excellence, Innovation, Accountability

About the role:

The Hospital strives to deliver care that is centred on patients and families. Patient and Family Centred Care (PFCC)

is the provision of care that is respectful of, and responsive to individual patient/family preferences, needs, and values

and ensures that those values guide all decisions. Creating a caring environment for patients and families ensures

continuity of care and fosters a learning environment. Applicants are required to have a demonstrated knowledge,

understanding and commitment to this care philosophy.

Reporting to the Manager ‑ Outpatient Clinics, the Patient Clerk provides services to the Outpatient Clinics, including

Medical Oncology,Radiation Oncology, Chemotherapy and Radiation Therapy Treatment, Reception and New Patient

Office. The Patient Clerk processes physician orders, triages telephone messages and books procedures,clinic

appointments, and tests,.

Qualifications:

* Secondary school graduation (Grade XII)

* Specific health related program of two years and/or Medical Secretarial graduate with two years experience

(oncology experience an asset)

* Medical terminology course

* Able to process orders, do lab order entry, and book diagnostic tests

* Proficient computer skills including Microsoft Word, with a minimum keyboarding speed of 50 wpm

* Experience working with Mosaiq EMR ,Meditech, and NCompass

* Flexible, possessing good organizational skills and telephone deportment

* Able to maintain accuracy and organizational skills in a demanding, fast paced, multifunctional, professional setting

* Strong interpersonal, communication and organizational skills with the ability to maintain a professional positive

attitude in a customer service environment

Salary Range: $28.208 to 28.879

The Health Sciences Centre strives to ensure the safety and security of the patients, visitors, employees and assets

financial and otherwise. All offers of employment to external candidates shall be conditional upon: a satisfactory

Criminal Records Check (CRC) where indicated, to ensure the absence of relevant criminal convictions; and proof of

full vaccinations approved by Health Canada to Occupational Health & Safety. Candidates will have demonstrated

adherence to the Hospital's Code of Conduct. Regular attendance at work is imperative, therefore, all applicants will

have to demonstrate a good attendance record to be considered for this position.

We are committed to fostering an inclusive, equitable, and accessible environment supporting diversity in our work

environment to provide quality care where all feel valued, respected, and supported. We are dedicated to building a

workforce reflective of the communities in which we live and serve and encourage Indigenous people, visible

minorities, and persons with disabilities to apply and self‑identify. Upon request, accommodations due to a disability

are available throughout the selection process.

As a proposed designated position under the French Language Policy (HR‑esa‑12) Level 1 ‑ French

Language Skills according to Thunder Bay Regional Health Sciences Centre's Oral Proficiency Scale are

required.

If there are no qualified applicants for the above position, the Hospital may, at their discretion, train unqualified

individuals.

Interested applicants must submit a resume outlining relevant previous experience and training no later than

11:59p.m. on Tuesday, 10 November, 2026.

Internal applicants may apply via the job posting page on the iNtranet. External applicants must apply through our

website.

Posted: November 3, 2026

COPE