Patient Navigator

PERMANENT FULL-TIME POSITION IN SQUAMISH VALLEY

CLOSES: Open Until Filled

Be Part of Something Meaningful

Are you a compassionate and culturally grounded social worker committed to supporting children, youth, and families? Squamish Nation is seeking a Child and Family Service Social Worker to join the Ayás Mén̓men Child and Family Support Services team in Squamish Valley.

Ayás Mén̓men Child and Family Services—meaning Peace to Our Children—has a continuing goal to support family capacity so that Sḵwx̱wú7mesh children can be safely cared for by their own families. The Ayás Mén̓men model emphasizes prevention before protection and early intervention rather than crisis-driven practice.

A long-held practice in the delivery of Sḵwx̱wú7mesh social services is to work together to provide an integrated, holistic service for Sḵwx̱wú7mesh people. This also applies to family support services provided by Ayás Mén̓men. Ayás Mén̓men offers services to Sḵwx̱wú7mesh families who request support to build on their family’s strengths. Ayás Mén̓men provides cultural, educational, and support services to parents, families, children, and youth because we believe Sḵwx̱wú7mesh cultural teachings are essential for the well-being of our children and families.

This role is integral to protecting and strengthening families while ensuring the safety, wellbeing, and cultural connection of Sḵwx̱wú7mesh children and youth. As a delegated social worker, you will play a key role in supporting Sḵwx̱wú7mesh children, youth and their families through meaningful, culturally informed services rooted in Sḵwx̱wú7mesh values. This will include family service, case management and advocacy. As part of a multi-disciplinary team, you may also assume some guardianship and resource responsibilities.

What You’ll Do

• Provide individualized health system navigation and support to community members and their families.

• Connect community members with appropriate Squamish Nation programs, healthcare services, community agencies, and external service providers.

• Support individuals and families in understanding healthcare processes and available resources.

• Coordinate referrals, follow-up activities, and transitions between services to promote continuity of care.

• Collaborate with Primary Care, Public Health, Home and Community Care, Health Benefits, and other Nation departments to support integrated service delivery.

• Participate in interdisciplinary care discussions and coordinate supports across multiple service providers.

• Build and maintain relationships with health authorities, hospitals, specialty care providers, community agencies, and partner organizations.

• Identify and document recurring barriers, service gaps, and system challenges impacting community members.

• Contribute to advocacy and quality improvement initiatives that enhance access, cultural safety, and community member experience.

• Support mental health and substance use navigation by connecting individuals to appropriate services and resources.

• Assist with the planning and coordination of community health initiatives, wellness programming, workshops, and health promotion activities.

• Maintain accurate records, reports, and documentation while supporting program evaluation and service improvement activities.

What We’re Looking For

• Diploma or degree in a health, social services, or related discipline such as Nursing, Social Work, Community Health, Indigenous Health, Mental Health and Substance Use, Health Sciences, or Human Services.

• An equivalent combination of education, experience, community knowledge, and demonstrated health system navigation expertise may be considered.

• 2–3 years of related experience in healthcare, community health, social services, Indigenous health, system navigation, care coordination, or a related field.

• Demonstrated knowledge of healthcare systems, community resources, referral pathways, and service navigation.

• Experience supporting individuals and families with complex health, social, or service navigation needs.

• Knowledge of mental health, substance use, harm reduction, and trauma-informed approaches.

• Experience working collaboratively with multidisciplinary teams and external partners.

• Experience working with Indigenous communities and an understanding of Indigenous health and cultural safety is strongly preferred.

• Strong communication, relationship-building, and advocacy skills.

• Excellent organization, documentation, and time management abilities.

• Ability to maintain confidentiality and manage sensitive information with professionalism and integrity.

• Experience with Electronic Medical Records is considered an asset.

• Knowledge and understanding of Sḵwx̱wú7mesh Úxwumixw history, culture, customs, lands, and People.

Why Work With Us

• Impactful Work – Be part of a team dedicated to serving the community through Na estétx̱ w sḵwálwen cht (Trust), Na estitkw sḵwálwen cht (Security), Na esḵw’úḵw’ulh sḵwálwen cht (Purpose) and Na eslhílhkw’is sḵwálwen cht (Belonging)
• Professional Growth – We invest in our people with training, mentorship, and career development
• Sḵwx̱wú7mesh Úxwumixw Values – Be part of an organization that values Úxwumixw (community/peoples), snew̓íyelh(guiding through teachings), wenáxws (respect) and inclusivity.

As a dynamic community organization, we understand the importance of employing enthusiastic and talented people to work together. We know that our future strength and growth is very much dependent on our key resources – our people. With a variety of programs and services, we offer career paths that fit many areas of expertise, backgrounds, and interests. Along with competitive compensation and benefits, we foster an environment that values diversity through the respect and appreciation of each person for their individual attributes.

Salary: $57,990 - $81,186

Candidates are typically offered compensation between the beginning to the midpoint of the range. We are committed to providing a fair and equitable package that reflects the value an individual brings to the organization.

Benefits: We offer extended medical and dental, pension matching, supplementary savings, and a professional development budget.

Join us in building a future rooted in culture, values, and community strength. Your work matters here. #Workwithpurpose