First seen by our source: 5 hours ago
Patient Outreach Coordinator
@ Smile Club Dental
Toronto, Ontario
Overview
Smile Club Dental is hiring a part-time Patient Outreach Coordinator in Toronto, ON, to engage current and prospective patients by phone, email, text and in person. The role supports appointment scheduling, reminders, follow-ups and outreach campaigns. Pay is $20 to $25 per hour.
Responsibilities:
- Contact patients about appointments, reminders and follow-ups
- Answer patient inquiries and maintain accurate records
- Help organize outreach campaigns and community events
- Gather patient feedback to improve experience
- Coordinate patient education materials
Requirements summary:
- High school diploma required
- Strong communication and customer service skills
- Comfort with scheduling and patient management software
- Community outreach experience preferred
- Dental or healthcare experience is an asset
- Post-secondary education in healthcare administration or communications an advantage
Tools & skills
Source and dates
Source type not verified · apify-linkedin
- Employer posting date
- Not provided
- First seen by our source
- 2026-11-14
- Source record updated
- 2026-11-14
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Education | High school (required), College diploma (preferred) |
| Fields of study | Healthcare administration, Communications |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Smile Club Dental
| Field | Value |
|---|---|
| Open jobs on Jobsy | 1 |
Company Description Smile Club Dental is a modern dental practice in Toronto, ON, dedicated to providing a tech-driven, seamless experience for every patient. The team focuses on combining advanced technology with compassionate, personalized care. Patients can expect efficient, streamlined visits supported by digital tools and clear communication. Smile Club Dental values collaboration, innovation, and a welcoming environment for both patients and team members.
Role Description The Patient Outreach Coordinator is a full-time, on-site role based in Toronto, ON. This position is responsible for engaging with current and prospective patients through phone, email, text, and in-person communication to support appointment scheduling, reminders, and follow-ups. The coordinator helps organize outreach campaigns, supports community events, and gathers feedback to improve patient experience. Day-to-day tasks include answering patient inquiries, maintaining accurate records in practice management systems, coordinating patient education materials, and collaborating with clinical and administrative staff to ensure consistent service. The role also involves identifying opportunities to strengthen patient relationships and support practice growth.
Qualifications
- Strong Communication skills, including clear verbal and written interaction with diverse patient groups.
- Experience in Community Outreach and engagement, preferably within healthcare or community-based organizations.
- Proven Customer Service skills with a focus on empathy, professionalism, and problem-solving.
- Ability to conduct basic Research and use insights to support outreach initiatives and patient education.
- Experience providing Training or guidance to patients or team members on processes, tools, or services.
- Comfort working with digital tools, scheduling systems, and patient management software.
- Strong organizational skills, attention to detail, and ability to manage multiple tasks in a fast-paced environment.
- Previous experience in a dental or healthcare setting is an asset.
- High school diploma required; post-secondary education in healthcare administration, communications, or a related field is an advantage.
Pay Range
$20 to $25/hour
Journal
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