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Patient Services Partner - D4ICU - Regular Full-Time 2026-18866
@ Sunnybrook Health Sciences Centre
Toronto, Ontario
Overview
Sunnybrook Health Sciences Centre is hiring a regular full-time Patient Services Partner for its D4ICU to support the professional team in patient care, including assisting with patient care and decontaminating patient care areas and equipment. The role requires a PSW certificate or Sunnybrook PSP course, two years of related health care experience, and a Infection Prevention and Control certificate.
Responsibilities:
- Assist with patient care in the D4ICU
- Decontaminate patient care areas and equipment
- Provide support services to the team and patients
- Liaise with patients and visitors with excellent customer service
Requirements summary:
- PSW certificate or Sunnybrook PSP course
- Two years of related health care experience
- Recent PSP experience, critical care preferred
- Infection Prevention and Control certificate
- WHMIS training
- Minimum Grade 11 or equivalent
Tools & skills
Source and dates
Source type not verified · talcura
- Employer posting date
- 2026-09-23
- First seen by our source
- 2026-10-11
- Source record updated
- 2026-10-18
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Allied health |
| Experience | 2+ years |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Hospital or clinic |
| Position | Sitting and standing |
| Physical demands | physical high · computer low |
| Languages | English |
| Licences & certifications | PSW Certificate, Infection Prevention and Control Certificate, WHMIS |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Sunnybrook Health Sciences Centre
| Field | Value |
|---|---|
| Open jobs on Jobsy | 457 |
Working with the professional team, the Patient Services Partner participates in the caring of patients by providing a variety of support services to the team and patients. S/He participates as a member of the team in a manner that reflects the Hospital philosophy and mission of service and promotes and maintains good public relations with patients, visitors and Hospital staff. The Patient Services Partner working in the D4ICU will be required to assist with patient care and the decontamination of patient care areas and equipment.
Qualifications/Skills:
- PSW Certificate or completed the Sunnybrook PSP (formerly PSA) course required
- Minimum Grade 11 or equivalent as recognized by the Province of Ontario Ministry of Education
- Infection Prevention and Control Certificate required
- Ability to read and write English
- Two (2) years of related health care experience
- Previous D4ICU experience an asset
- Recent PSP experience required, critical care setting preferred
- Must be accustomed to high patient acuity
- Excellent communication and interpersonal skills
- Proven ability to work under pressure and to handle various tasks within a limited time frame
- Flexibility and willingness to take direction
- Must have attended WHMIS training
- Must be prepared and able to use all personal protective equipment
- Liaises with patients and visitors on a regular basis demonstrating excellent customer service
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