Posted 7 days ago
Patient Services Specialist - Part time
@ solis optics
Vancouver, British Columbia
Overview
solis optics is hiring a part-time Patient Services Specialist at its Vancouver Yaletown location to greet customers, coordinate appointments and manage patient billing and payments. The role works 20-29 hours per week with the store open Monday to Saturday. The posting states an hourly starting pay of $19.62 to $19.96 and lists optical coverage among its benefits.
Pay:
$19.62–$19.96 an hour
Responsibilities:
- Greet customers and manage check-in and check-out
- Coordinate appointments and prepare prescription printouts
- Manage billing and payments for patients and insurers
- Deliver customer service in person, by phone and by email
- Support store operations
Requirements summary:
- Proficiency with computers and MS Office Suite
- Outstanding communication and interpersonal skills
- Ability to multi-task in a fast-paced environment
- Collaborative and adaptable team player
- Previous retail experience an asset
Tools & skills
Source and dates
Employer career site / ATS feed · ultipro
- Employer posting date
- 2026-11-03
- First seen by our source
- 2026-11-03
- Source record updated
- 2026-11-03
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Customer service |
| Hours per week | 24.5 |
| Schedule | weekends |
| Travel | air: none · ground: none |
| Work setting | Store, Hospital or clinic |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
| Perks mentioned | Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
solis optics
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
solis optics is redefining eyewear with our blend of expert care and luxurious frames for every face! Originally founded in 1999 as Factory Optical and Optiks Intenational, we’ve grown into Canada’s fastest-growing dispensary of quality prescription eyewear. In 2019, we joined FYihealth group to better serve our patients and customers, and in 2023, we rebranded as solis optics to bring you even more innovative, customer-focused solutions. Today, we have more than 60 locations across Canada and are proudly owned and operated by trusted optometrists and opticians. We’re your one-stop shop with a neighborhood feel, dedicated to making eye care easy and accessible. Contact us today to learn how solis optics can serve you!
- LinkedIn followers
- 136
- People associated on LinkedIn
- 29
- Other recorded names
- Solis Optics
- solis optics
- Profile identifies a recruitment agency
- No
solis optics is redefining eyewear with our blend of expert care and luxurious frames for every face! Originally founded in 1999 as Factory Optical and Optiks Intenational, we’ve grown into Canada’s fastest-growing dispensary of quality prescription eyewear. In 2019, we joined FYihealth group to better serve our patients and customers, and in 2023, we rebranded as solis optics to bring you even more innovative…
| Field | Value |
|---|---|
| Industry | Retail Apparel and Fashion |
| Company size | 1,001-5,000 employees |
| Organization type | Privately Held |
| Open jobs on Jobsy | 21 |
| View page |
We're hiring to fill a current vacancy, join our team at Vancouver - Yaletown - partners of solis optics, as a Patient Services Specialist!
In this role you’ll deliver exceptional service and support, making an impact on people’s lives in a fun, supportive, dynamic, and rewarding environment.
This position is a part-time role working 20-29 hours per week. Our location is open Monday to Saturday.
What You'll Do
- Greet and welcome customers, manage customer check-in and check-out
- Engage with customers in person, by phone, and via email
- Coordinate appointments, prepare prescription printouts
- Manage billing and payments for patients, insurers and other third parties
- Deliver exceptional customer service to ensure a positive customer experience
- Support store operations by performing additional duties as required
What You Bring
- Previous retail experience is considered an asset
- Ability to multi-task and thrive in a fast-paced environment
- Proficiency with technology and computers, including MS Office Suite
- Outstanding communication and interpersonal skills, with a passion for connecting with customers and providing exceptional experiences
- A collaborative, adaptable, and proactive team player, able to manage changing priorities effectively
How You'll Benefit
- Competitive wages and benefits with exceptional optical coverage
- Rapid and ongoing growth, providing a consistently challenging and rewarding environment
- A workplace culture that fosters collaboration and teamwork
- Continuous training and development opportunities to support your career growth
Why You Should Join Us
solis optics, a division of FYihealth group, is your neighborhood retail optical shop, offering quality eyewear and experience to match. A great selection of on-trend and luxury eyeglasses at a competitive price. A frame for every face. At solis optics, you'll have a meaningful impact on people's lives and have fun doing it.
At FYihealth group, our core values are Diversity, Equity, Inclusion and Opportunity. We are proud to be an equal opportunity employer and are happy to provide accommodations, should they be required, at any point in the application process. If you require an accommodation, please let us know. All accommodation information will be kept confidential and used to ensure an accessible candidate and team member experience.
FYihealth group aims to create a comprehensive rewards package to attract and retain top talent. The expected starting compensation for this position is between $19.62 to $19.96 hourly, considering factors like experience, skills, and qualifications. Base pay is just one component of our overall Total Rewards offering. We look forward to speaking with you more about our continued dedication to our team's overall well-being and growth.
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