Posted 16 days ago
Performance Manager National Auto Claims
@ Allstate Insurance Company of Canada - Permanent
Toronto, Ontario
Overview
Allstate Insurance Company of Canada is hiring a Performance Manager for its national auto claims team. The role analyzes claims and operational performance, finds root causes of business problems, and provides insights to finance, product, pricing and analytics. The posting states a full-time permanent position with an expected salary of $80,900 to $129,725 annually.
Pay:
$80,900–$129,725 a year
Responsibilities:
- Monitor claims and operational performance metrics
- Identify root causes of claims business problems
- Develop and communicate the discipline's claims performance story
- Partner with Claims Intelligence on new reporting
- Provide claims insights to finance, product, pricing and analytics
Requirements summary:
- 5+ years of relevant claims or data experience
- Strong working knowledge of claims
- Experience analyzing and presenting data
- Proficiency in Excel, PowerPoint and Power BI
- Strong verbal and written communication
- Post-secondary education preferred
Tools & skills
Source and dates
Employer career site / ATS feed · workday
- Employer posting date
- 2026-10-22
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-11-02
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Business operations |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | CIP |
| Education | College diploma (preferred) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Allstate Insurance Company of Canada - Permanent
| Field | Value |
|---|---|
| Open jobs on Jobsy | 113 |
At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
The Claims Performance Manager is responsible for understanding their respective disciplines claims performance and operational performance. The incumbent will work with key partners in the business, identify root causes and provide insights to claims business problems.Accountabilities
- Understanding discipline performance, in consideration of claims performance & operational performance
- Partner closely with Claims Intelligence on creating new reporting (e.g. providing requirements)
- Understand, and monitor key performance metrics, and identify insights (i.e. opportunities & strengths)
- Develop, update & communicate holistic discipline claims story for stakeholders internal and external to claims
- Work closely with key partners in finance, product, pricing and analytics to provide claims insights as inputs to business decisions
- Investigate, and identify root causes to claims business problems that arise
- Monitor workforce management plan for discipline
Skills Required
- Strong working knowledge and experience in claims (each claim Area)
- Experience in Analyzing and Presenting Data
- Working experience in the use of MS tools, such as PowerPoint, Excel, MS Power BI, etc.
- Strong verbal and written communication skills
Education
- 5+ years of relevant claim/data experience
- Post secondary education preferred
- Working towards CIP preferred
#LI-KT1
Skills
Auto Insurance Claims, Customer Centricity, Digital Literacy, Inclusive Leadership, Key Performance Indicators (KPI), Learning Agility, Operational Performance, Performance Metrics, Reporting, Results-OrientedCompensation
Expected compensation for this role ranges from $ 80,900.00 - 129,725.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate Canada Group uses AI technology tools to assist in screening, selecting, assessing, and scheduling interviews with candidates as part of the recruitment process.
This job posting is for a current open role within the organization.
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