Posted 5 days ago
Personal Line Insurance - Customer Service Representative
@ Hello World Recruitment
Markham, Ontario
Overview
Hello World Recruitment is hiring a Personal Line Insurance Customer Service Representative for a family-owned independent brokerage in Markham, GTA. The role handles policy changes and client inquiries, supports producers with servicing, and offers hybrid work with 2 days from home after training, with a salary of $60-65K plus commission on referrals.
Pay:
$60,000–$65,000 a year
Responsibilities:
- Handle policy changes and client inquiries
- Support producers with servicing tasks
- Build client relationships through proactive service
- Ask questions to understand client needs
- Work with major carriers using modern systems
Requirements summary:
- 3+ years brokerage experience (no direct writers)
- RIBO licensed
- Strong auto and home knowledge
- Local to Markham/GTA
- PowerBroker experience preferred
Tools & skills
Source and dates
Source type not verified · jobsmedia
- Employer posting date
- 2026-11-07
- First seen by our source
- 2026-10-10
- Source record updated
- 2026-11-07
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Customer service |
| Experience | 3+ years |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | RIBO |
| Perks mentioned | Flexible hours, Performance bonus, Paid training |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Hello World Recruitment
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
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Full company description
Hello World Recruitment is the Canadian recruitment firm dedicated to Insurance professionals in North America. We understand the specificities of every company and select highly qualified professionals and executives who can execute and innovate, but also blend in the organization's culture and context. We partner with the most exciting teams to offer career-defining opportunities. We take pride in supporting your career growth and building highly collaborative Insurance teams.
- LinkedIn followers
- 3,426
- People associated on LinkedIn
- 3
- Reported office locations
- Montreal, Québec, CA
- Toronto, CA
- Other recorded names
- Hello World Recruitment
- Profile identifies a recruitment agency
- Yes
Hello World Recruitment is the Canadian recruitment firm dedicated to Insurance professionals in North America. We understand the specificities of every company and select highly qualified professionals and executives who can execute and innovate, but also blend in the organization's culture and context. We partner with the most exciting teams to offer career-defining opportunities. We take pride in supporting your…
| Field | Value |
|---|---|
| Industry | Business Consulting and Services |
| Company size | 2-10 employees |
| Headquarters | Montreal, Québec |
| Organization type | Privately Held |
| Year founded | 2022 |
| Open jobs on Jobsy | 86 |
| View page |
🏠 Personal Line Insurance - CSR | $60-65K + commission
At Hello World Recruitment, we specialize in identifying and offering top-tier Insurance Broker opportunities across North America.
What We're Looking For:
✅ 3+ years brokerage experience (no direct writers)
✅ RIBO licensed with strong auto/home knowledge
✅ Local to Markham/GTA for reliable hybrid attendance
✅ PowerBroker experience preferred (but we'll train the right person!)
✅ Someone who thinks like an advisor, not just processes tasks
Why You'll Love Working at this Brokerage:
🏢 Family-owned independent brokerage - no corporate bureaucracy!
💰 $60-65K + commission opportunities on referrals (40% NB, 25% renewals)
🏡 True hybrid flexibility - 2 days WFH after training
📈 Clear growth path: CSR → Account Manager → Team Lead, Or Producer
Your Day-to-Day:
• Handle policy changes and client inquiries with confidence
• Support producers with servicing tasks (no cold calling!)
• Build lasting client relationships through proactive service
• Ask the right questions to truly help clients
• Work with major carriers using modern systems
Ready to Join a Team That Values Your Experience?
Apply now or send your resume directly!
If you're tired of corporate culture and want to be part of a team where your expertise is truly appreciated, let's talk!
#InsuranceCareers #CSR #MarkhamJobs #InsuranceBroker #CustomerService #RIBO #HybridWork #FamilyBusiness
Contact:
If this role sounds like a good fit for you, please reach out to us directly at [email protected] to learn more.
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