Posted 2 months ago
Personal Lines TSR
@ Mitch Insurance
Whitby, Ontario
Overview
Mitch Insurance is hiring a Personal Lines TSR to provide underwriting support to Sales and Service Brokers across the client journey. The role involves processing new and client paperwork, working with other departments for accurate underwriting, and improving workflows. The posting states it is full-time, with flexible work options from the Durham Region office or remotely anywhere in Canada.
Responsibilities:
- Provide underwriting support to Sales and Service Brokers
- Process new and existing client paperwork
- Work with other departments for accurate underwriting
- Improve workflows and process technical portal or system changes
Requirements summary:
- Experienced TSR with underwriting support skills
- Experience with broker management systems and insurance portals
- Proficiency in MS Office and email
- Strong problem solving, project management and time management skills
- Excellent oral and written communication
- RIBO license and insurance administrative experience are assets
Tools & skills
Source and dates
Employer career site / ATS feed · bamboohr
- Employer posting date
- 2026-09-01
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-09
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Customer service |
| Hours per week | 40 (estimated) |
| Travel | air: none · ground: none |
| Work setting | Office, Home |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | RIBO |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Mitch Insurance
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Introducing lovable insurance
Full company description
Mitch is a leading insurance brokerage on a mission to make insurance lovable through exceptional experiences. Family-owned since 1948, the business is a marketplace for more than 70 of Canada’s top insurance companies. An unwavering supporter for consumer and public good, Mitch believes that everyone deserves fair and transparent insurance.
- LinkedIn followers
- 3,118
- People associated on LinkedIn
- 80
- Reported office locations
- 1555 Wentworth St, Unit 200, Whitby, Ontario L1N 9T6, CA
- 110 Yonge St, Suite 403, Toronto, Ontario M5C 1T4, CA
- Business categories
- Insurance
- Financial Services
- Other recorded names
- Mitch Insurance
- Mitch Insurance Brokers
- Specialties
- Car Insurance
- Home Insurance
- Commercial Insurance
- Life Insurance
- Business Insurance
- Auto INsurance
- House Insurance
- Whitby
- Ajax
- Pickering
- Toronto
- Oshawa
- Motorcycle Insurance
- Small Business Insurance
- Ontario Insurance
- and Lovable Insurance
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Mitch is a leading insurance brokerage on a mission to make insurance lovable through exceptional experiences. Family-owned since 1948, the business is a marketplace for more than 70 of Canada’s top insurance companies. An unwavering supporter for consumer and public good, Mitch believes that everyone deserves fair and transparent insurance.
| Field | Value |
|---|---|
| Industry | Insurance |
| Company size | 51-200 employees |
| Headquarters | Whitby, Ontario |
| Organization type | Public Company |
| Year founded | 1948 |
| Specialties | Car InsuranceHome InsuranceCommercial InsuranceLife InsuranceBusiness InsuranceAuto INsuranceHouse InsuranceWhitbyAjaxPickering |
| Open jobs on Jobsy | 7 |
| View page |
Personal Lines TSR
We know insurance can be complicated, that’s why at Mitch we’re on a mission to change the way people feel about insurance, by making it lovable.
This isn’t just a tagline or marketing campaign – it drives everything we do. We start from within, through a culture of unbreakable kindness, positivity and inclusivity. We collaborate, innovate and inspire each other to reach new heights. We believe in always doing the right thing for our customers and communities and know that with a great team, everything is possible.
If you feel the same, and are an experienced TSR with excellent technical and underwriting support skills – we want you on our team.
What you’ll do
We’re a fast-growing company where every day is going to be different. In this dynamic environment, you’ll provide underwriting support to our Sales and Service Brokers in all aspects of the client journey, helping to ensure a seamless and positive experience.
You’ll directly support the processing of all new and clients paperwork and will work closely with other departments to ensure accurate and complete underwriting.
Efficiency is your middle name and you’ll continuously be searching for new ways to improve workflows and the processing of any technical-related portal or system changes.
You also understand why it’s important for everyone to love what they do and believe in open and collaborative work environments where employees feel valued, empowered and are encouraged to have fun.
Your qualifications
You know MS Office and email like the back of your hand and have experience working in a broker management system and insurance portals. You’re a motivated self-starter that loves taking initiative and absolutely thrives in a fast-paced environment managing multiple deadlines. You’re also a critical thinker that’s detail oriented and has strong problem solving, project management and time management skills. And on top of all that, you have top-notch oral and written communication skills. Previous administrative experience in the insurance industry and having your RIBO license are definite assets.
Where you’ll work is up to you
We believe in offering a flexible work environment that allows you to decide where you work best. Whether you prefer to be in our Durham Region office or work remotely from anywhere in Canada, the choice is entirely yours.
Come join us
We have very big plans and are on an exciting path to the future. If you want to help bring game-changing ideas to life and make a difference, then join us on our mission to make insurance lovable.
Mitch is an equal opportunity employer, and we’re committed to building an inclusive, diverse and inspiring environment for all employees. If you require any specific accommodations during the recruitment process, please let us know and we’ll be happy to work with you to meet your needs.
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