Personal Support Worker

At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. Our Community Support Services (CSS) team provides essential services that enable our clients to thrive. Whether their disability is physical, the result of brain injury, or aging, our more than 2,000 team members assist clients in their homes and across communities, to live as independently as possible.

This Opportunity:

March of Dimes Canada Attendant Care Programs are based on the philosophy of consumer-directed care. The Personal Support Worker (Internally known as Support Service Attendant) provides personalized support according to each consumer’s individual care plan and unique needs.

The SSA is a direct care provider responsible for assisting consumers with activities of daily living, which may be of a personal or intimate nature. The SSA works closely with consumers to support their independence, dignity, and well-being.

Wage: $19.24 per hour. This position is eligible for the temporary $3.00 per hour Ontario government wage enhancement for hours spent directly supporting clients.

Hours: up to 25 hours per week

Schedule: 7:00 a.m. – 5:30 p.m. (Applicants must be available during these hours.)

Responsibilities:

• Provide assistance with activities of daily living, including:

  • Mobility and transfers

  • Dressing and undressing

  • Rising and retiring

  • Bathing, grooming, and personal hygiene

  • Toileting routines

  • Bowel and bladder care, tracheostomy, and ventilator care

  • Meal preparation and feeding

  • Light housekeeping and laundry

  • Home management routines and other daily activities related to the consumer’s physical disability

• Perform approved controlled acts delegated by a regulated health professional, where applicable. These may include:

  • Intermittent catheterization and care of indwelling or suprapubic catheters, ileal conduits, and catheter irrigation

  • Suppositories, enemas, and digital stimulation

  • Changing ostomy or colostomy appliances

  • Tracheostomy care, suctioning, and ventilator care

• Perform procedures requiring March of Dimes Canada’s consumer-specific approval process, where applicable, including:

  • Lifts and transfers based on consumer-specific circumstances

  • Range-of-motion exercises

  • Gastric tube feeding

• Safely perform duties that may involve lifting, pushing, or pulling up to 40 lbs while maintaining personal health and safety.

• Work collaboratively with consumers to address concerns or issues that arise during service delivery and promptly report unresolved concerns to the supervisor.

• Provide services in a courteous, professional, and friendly manner while responding positively to changing consumer needs.

• Maintain the confidentiality of all personal and sensitive consumer information during and after employment.

• Ensure accurate and timely reporting of services provided and related matters.

Qualifications:

• Ability to provide personalized, consumer-directed care in accordance with individual care plans.

• Ability to assist with personal care and activities of daily living, which may involve intimate care.

• Ability to safely perform physical duties, including lifting, pushing, and pulling up to 40 lbs, while protecting personal health and safety.

• Ability to maintain confidentiality and handle sensitive information professionally.

• Strong communication and interpersonal skills, with a commitment to treating consumers with dignity and respect.

• Ability to respond positively to changing consumer needs and report concerns appropriately.

• Availability to work between 7:00 a.m. and 5:30 p.m.

Questions about working at March of Dimes Canada?

Whether starting or advancing your career with us, you’ll feel great knowing that you’re: Contributing to our important mission: creating real change for people with disabilities.

Joining a leading national charity with a history of impact and a future full of possibility Enjoying industry-leading employment incentives and benefits Supported in your professional growth, development, and success Included in our empathetic and supportive work culture Learn more about why we’re a great employer at marchofdimes.ca/careers. For general inquiries, you can reach us at [email protected]

We value the health & safety of our employees!

MODC is committed to ensuring a healthy and safe work environment. We encourage all current and prospective employees to receive Covid-19 vaccinations and booster doses as recommended by Public Health. This reflects our dedication to safeguarding the health and wellbeing of our workforce.

Need accommodations? We're here to help!

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.