Posted 9 months ago
Personal Support Worker - BSO
@ peopleCare Communities
Tavistock, Ontario
Overview
peopleCare Communities is hiring an experienced Personal Support Worker for its Behavioural Supports Ontario (BSO) team in long-term care. The role supports residents with responsive behaviours, coaches frontline staff and documents care under the direction of the BSO RPN. Flexible shifts including days, evenings, nights and weekends are required.
Responsibilities:
- Support residents with responsive behaviours under BSO direction
- Implement and monitor care plans
- Coach frontline staff on behaviour strategies
- Complete P.I.E.C.E.S. and BSO documentation
- Participate in resident reviews and RAP conferences
Requirements summary:
- Current Personal Support Worker certificate required
- Experience with older adults, dementia or mental health preferred
- Knowledge of BSO principles and P.I.E.C.E.S. an asset
- Strong communication and teamwork skills
- Flexibility to work all shifts
Tools & skills
Source and dates
Employer career site / ATS feed · dayforce-feed
- Employer posting date
- 2026-02-22
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Allied health |
| Schedule | day, evening, weekends, overnight |
| Travel | air: none · ground: none |
| Work setting | Care home |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer low |
| Licences & certifications | Personal Support Worker Certificate |
Summary and details written by AI from the posting; the employer’s posting is the authority.
peopleCare Communities
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Changing the world of senior living
Full company description
peopleCare is a Canadian, family owned and mission-driven leading operator of senior living communities, with strong values and a 57-year history of service. Our vision is to change the world of senior living by designing vibrant communities where people are supported to live and work with purpose and vitality. Our communities may include long-term care, retirement and independent living, assisted living and memory care. We create meaningful experiences, and deliver clinical best practices, engaging programs and integrated services that meet the changing needs of Ontario’s older adults. peopleCare’s innovation focus and leadership has earned Accreditation Canada Exemplary Status, Canada’s Best Managed Companies Platinum designation, and the single largest research grant from the Ontario Centres of Excellence, which funded our award-winning Clinical Pharmacy Model, a first-of-its-kind for long-term care in Canada.
- LinkedIn followers
- 5,551
- People associated on LinkedIn
- 376
- Reported office locations
- 595 Parkside Drive, Suite 2, Waterloo, Ontario N2L 0C7, CA
- 42 Elliot Street, Cambridge, Ontario N1R 2J2, CA
- 750 Gibralter Road, Delhi, Ontario N4B 3B3, CA
- 704 Eagle St N, Cambridge, Ontario N3H 4T3, CA
- 369 Frederick St, Kitchener, Ontario N2H 2P1, CA
- 1242 Oakcrossing Road, London, Ontario N6H 0G2, CA
- 199 Thompson Street, Meaford, Ontario N4L 0B3, CA
- 32 William Street North, Tavistock, Ontario N0B 2R0, CA
- 1238 Oakcrossing Road, London, Ontario N6H 0K2, CA
- Business categories
- Hospital
- Health Care
- Medical
- Other recorded names
- peopleCare Communities
- peoplecare communities
- Specialties
- Long Term Care
- Nursing Home Care
- Retirement Homes
- Consulting
- and Management Consulting
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
peopleCare is a Canadian, family owned and mission-driven leading operator of senior living communities, with strong values and a 57-year history of service. Our vision is to change the world of senior living by designing vibrant communities where people are supported to live and work with purpose and vitality. Our communities may include long-term care, retirement and independent living, assisted living and memory…
| Field | Value |
|---|---|
| Industry | Hospitals and Health Care |
| Company size | 501-1,000 employees |
| Headquarters | Waterloo, Ontario |
| Organization type | Privately Held |
| Year founded | 1968 |
| Specialties | Long Term CareNursing Home CareRetirement HomesConsultingand Management Consulting |
| Open jobs on Jobsy | 49 |
| View page |
We are currently recruiting for experienced Personal Support Workers to join our rapidly growing team.
Do you have a passion or interest in working with seniors? JOIN AN AWARD-WINNING TEAM!
peopleCare Communities is thrilled to be named one of Canada’s Best Managed Companies for the twelfth year in a row. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. We are also accredited with Exemplary Standing, the highest award possible through Accreditation Canada’s Qmentum program.
RESPONSIBILITIES
Provide resident-centred support to individuals referred to the Behavioural Supports Ontario (BSO) team, in alignment with peopleCare’s BSO philosophy and program guidelines.
Work under the direction of the BSO RPN to help implement and monitor care plans that address responsive behaviours safely and support resident stability in the current care setting.
Support residents and families using evidence-informed approaches and therapeutic communication strategies.
Coach, mentor, and support frontline staff (including PSWs) in applying behaviour support strategies, care plan interventions, and Kardex directions.
Provide feedback and input to the BSO RPN and care team regarding resident responses, behaviour patterns, and opportunities to improve care approaches.
Contribute to P.I.E.C.E.S. documentation, behaviour tracking, care planning, and required BSO documentation.
Participate in resident reviews, BSO evaluations, and interdisciplinary discussions (including RAP conferences, as requested).
Support the team in identifying and implementing strategies to reduce risk (including falls prevention interventions) for residents with responsive behaviours.
Use BSO protocols, tools, and best practices to guide behavioural support interventions and consistent service delivery.
Participate in required education/training and collaborate with internal and external partners/resources, including specialized behavioural and mental health supports, as needed.
EDUCATION & EXPERIENCE
Current Personal Support Worker (PSW) Certificate required.
Previous experience supporting older adults with responsive behaviours, dementia, mental health, or complex care needs in long-term care or a related setting is preferred.
Knowledge of (or experience with) BSO principles, P.I.E.C.E.S., and behaviour support approaches is an asset; preference may be given to candidates with relevant BSO core competencies/training.
Strong communication, observation, and teamwork skills with the ability to coach and support frontline staff in a respectful, collaborative manner.
Flexibility to work all shifts (days/evenings/nights/weekends) based on resident needs and program requirements, and ability to meet all standard PSW role/job description requirements.
peopleCare is committed to providing and arranging accommodation to candidates upon request.
Thank you for your interest in working with us!
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