Posted 10 days ago
Pharmacy Assistant
@ TELUS
Vancouver, British Columbia
Overview
TELUS is hiring a Pharmacy Assistant in Richmond, BC for its Virtual Pharmacy team, which focuses on chronic disease management and medication adherence. The role manages patient communication and inbound prescription workflow, and it requires one to three years of pharmacy experience.
Responsibilities:
- Manage patient communication channels
- Manage inbound prescription workflow
- Process prescriptions in Kroll software
- Liaise with doctors and healthcare stakeholders
- Assist patients with coverage and out-of-pocket costs
Requirements summary:
- High school diploma or equivalent
- 1-3 years pharmacy experience
- Strong patient communication skills
- Solid understanding of TELUS Health Kroll software
- Strong organization and problem solving skills
Tools & skills
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-27
- First seen by our source
- 2026-10-09
- Source record updated
- 2026-11-01
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Allied health |
| Experience | 1+ years |
| Travel | air: none · ground: none |
| Work setting | Office |
| Position | Mostly sitting |
| Physical demands | physical low · computer high |
| Languages | English, French |
| Education | High school (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
TELUS
| Field | Value |
|---|---|
| Headquarters | Vancouver |
| Open jobs on Jobsy | 155 |
Description
Join our team in Richmond, BC
The Virtual Pharmacy team is growing! We are a friendly group of professionals and go-getters working together to improve the life of patients across Canada. Our team focuses on chronic disease management, medication adherence, clinical dialogue, drug fulfillment accuracy and strategic planning. We are change agents using leading technology to build new ways for patients to navigate the healthcare continuum.
Here’s the impact you’ll make and what we’ll accomplish together
You’re an energetic team player with the ability to swiftly adapt to changing environments. You possess strong communication skills, a knack for multi-tasking and are well-grounded to provide stability to team members. You will partner with healthcare providers to provide input for transformational initiatives such as streamlining the exchange of information from doctors to pharmacy or improving transparency in drug coverage for patients. You'll be part of a team that will lead the digital pharmacy industry.
What you’ll do:
Manage patient communication channels
Manage inbound prescription workflow
Liaison with doctors and healthcare stakeholders
Manage patient adherence through reminder tools and web applications
Process prescriptions using TELUS Health Kroll Pharmacy Management Software
Actively work with other team members in the fulfillment of patient prescription needs
Assist patients with provincial, private payor and out-of-pocket expenses
Work with key team members to provide business insights to develop transformative initiatives
Qualifications
What you bring:
High school diploma or equivalent
Strong patient communication skills
Solid understanding of TELUS Health Kroll Pharmacy Management Software
Technologically savvy
Strong problem solving skills
Exceptional organization skills
1-3 years experience working in a pharmacy
Great-to-haves:
Bilingual (English and French)
Any certifications or education related to the pharmacy industry
Knowledge of compliance packaging used for medication adherence programs
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
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