Posted 11 months ago
Pharmacy Technician - Full Time
@ Metro
Ottawa, Ontario
Overview
Metro is hiring a full-time Pharmacy Technician in Ottawa, ON, on a permanent basis across days, evenings and weekends. The role supports pharmacists with dispensing, patient records, prescriber contact, inventory and wholesaler tasks, and some sales-floor and cash-register service. Candidates must be registered with the Ontario College of Pharmacists and hold a CCAPP-accredited pharmacy technician education.
Responsibilities:
- Dispense prescriptions and handle refill and verbal orders
- Maintain patient profiles and scan and file records
- Contact prescribers and manage phone and email follow-up
- Perform inventory, invoice and shrink log tasks
- Assist customers on the sales floor and at the cash register
Requirements summary:
- CCAPP-accredited pharmacy technician education
- Registered with the Ontario College of Pharmacists
- Proficiency with PC systems, MS Office and Kroll
- Strong customer service and organizational skills
- Ability to accept feedback and work independently
Tools & skills
Source and dates
Employer career site / ATS feed · careerpage
- Employer posting date
- 2025-12-01
- First seen by our source
- 2026-10-15
- Source record updated
- 2026-10-30
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Allied health |
| Hours per week | 40 (estimated) |
| Schedule | day, evening, weekends |
| Travel | air: none · ground: none |
| Work setting | Store, Client sites |
| Position | Sitting and standing |
| Physical demands | physical low · computer high |
| Languages | English |
| Licences & certifications | Registered Pharmacy Technician (Ontario College of Pharmacists), CCAPP Accredited Pharmacy Technician Education |
| Education | Trade certificate (required) |
| Fields of study | Pharmacy Technician |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Metro
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
With annual sales of more than $21 billion, METRO Inc. is a food and pharmacy leader in Québec and Ontario, providing employment to more than 97,000 people. Its purpose is to Nourish the health and well-being of our communities. As a retailer, franchisor, distributor, manufacturer, and provider of eCommerce services, the company operates or services a network of 995 food stores under several banners including Metro, Metro Plus, Super C, Food Basics, Adonis and Première Moisson, and some 640 pharmacies primarily under the Jean Coutu, Brunet, Metro Pharmacy and Food Basics Pharmacy banners. For more details, visit corpo.metro.ca
- LinkedIn followers
- 120,962
- People associated on LinkedIn
- 22,888
- Reported office locations
- 11011 boul. Maurice-Duplessis, Montréal, Québec H1C 1V6, CA
- 5559 Dundas St. West, Etobicoke, Ontario M9B 1B9, CA
- Other recorded names
- Métro Inc.
- Super C
- Metro Inc.
- Profile identifies a recruitment agency
- No
With annual sales of more than $21 billion, METRO Inc. is a food and pharmacy leader in Québec and Ontario, providing employment to more than 97,000 people. Its purpose is to Nourish the health and well-being of our communities. As a retailer, franchisor, distributor, manufacturer, and provider of eCommerce services, the company operates or services a network of 995 food stores under several banners including…
| Field | Value |
|---|---|
| Industry | Retail |
| Company size | 10,001+ employees |
| Headquarters | Montréal, Québec |
| Organization type | Public Company |
| Year founded | 1947 |
| Open jobs on Jobsy | 693 |
| View page |
Position Title: Pharmacy Technician - Full Time
Position Type: Full time
Job Requisition ID: 45290
Banner: Metro
Employment Type: Permanent
Location: 4510 Innes Rd, Ottawa, ON
Shift: Days, Evenings & Weekends
Exciting Opportunity at Metro for Pharmacy Technicians!
Step into a pivotal role where you support pharmacists in providing top-notch dispensary and pharmacy services and help achieve Company initiatives. As a Pharmacy Technician, you will receive direction from the pharmacist on duty and the Pharmacy Manager, working towards the achievement of goals and objectives while adhering to both Company operating standards and Ontario College of Pharmacists' standards of practice.
In this role, you will be at the heart of our pharmacy operations, ensuring smooth and efficient service delivery. Your contributions will be vital in maintaining high standards of patient care and pharmacy services. This is your chance to be part of a team that values innovation, excellence, and community care!
What You’ll Do:
- Perform all aspects of the technical act of dispensing.
- Receive prescription refill requests and verbal prescriptions in accordance with all applicable laws and regulations.
- Provide customer assistance with merchandise on the sales floor and at the cash register.
- Complete the Recall Procedure for Pharmacy products.
- Establish and maintain patient profiles, and scan and file patient records.
- Contact prescribers for various functions.
- Answer phones and check IVR voicemail messages.
- Check emails and respond accordingly.
- Perform inventory-related tasks.
- Enter and reconcile invoices/credits.
- Maintain Rx shrink logs to assist in inventory management.
- Utilize wholesaler websites for various functions.
- Assist with dispensary paperwork as directed.
- Perform all acts under the expanded scope of pharmacy practice.
- Maintain store standards and conditions.
Qualifications:
- Education – CCAPP Accredited Pharmacy Technician Education Program.
- Licensure – Registered Pharmacy Technician with the Ontario College of Pharmacists.
- Proficient with current PC systems, MS Office programs and pharmacy software (Kroll).
- Interpersonal skills to build strong working relationships and positive work environment.
- Language skills to communicate clearly and listen carefully in a respectful manner.
- Organizational skills to prioritize, plan ahead, manage time and be punctual.
- Customer service skills to achieve customer satisfaction by recognizing customer needs/wants.
- Receptivity to accept constructive feedback for continuous improvement.
- Initiative to identify and complete tasks independently.
Key Relationships:
As a Pharmacy Technician you will receive guidance from the Pharmacy Manager, Staff Pharmacist, and the Pharmacist on duty. You will engage with internal teams such as Pharmacy Operations, Pharmacy Services, Pharmacy Merchandising, Inventory Control and Audit, Store Services, McMahon, and Metro IT. Additionally, you will interact with external contacts, including direct pharmacy vendors like McMahon and Kroll Canada.
INDMO
The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives.
METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.
We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.
Please note that we will only contact those whose applications are selected.
We respectfully request that agencies do not contact us or send us unsolicited applications.
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