Posted 24 days ago
PRADA Client Advisor Vancouver Oakridge
@ Prada Group
Vancouver, British Columbia
Overview
Prada Group is hiring a Client Advisor for its Vancouver Oakridge store to welcome luxury clients, build lasting relationships and drive individual and team sales. The role involves in-store selling, CRM data capture, cross-selling across departments and maintaining the shop floor and visual displays. English is required; other languages are an asset.
Responsibilities:
- Welcome and serve customers in store
- Capture client data in the CRM
- Cross-sell across departments to meet sales targets
- Maintain shop floor and visual displays
- Handle customer complaints and help prevent theft
Requirements summary:
- Passion for selling and luxury retail
- Experience building long-lasting client relationships
- Excellent English communication skills
- Strong product and brand knowledge
- Teamwork and self-motivation
Tools & skills
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-13
- First seen by our source
- 2026-10-08
- Source record updated
- 2026-10-17
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Department | Sales |
| Travel | air: none · ground: none |
| Work setting | Store |
| Position | Mostly standing |
| Physical demands | physical low · computer moderate |
| Languages | English |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Prada Group
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Full company description
Pioneer of a dialogue with contemporary society across diverse cultural spheres and an influential leader in luxury fashion, Prada Group founds its identity on essential values such as creative independence, transformation, and sustainable development, offering its brands a shared vision to interpret and express their spirit. The Group owns some of the world’s most prestigious luxury brands, Prada, Miu Miu, Church's, Car Shoe, Versace, the historic Pasticceria Marchesi and Luna Rossa, and works constantly to enhance their value by increasing their visibility and appeal. The Group designs, manufactures and distributes ready-to-wear collections, leather goods and footwear in more than 70 countries through a network of 843 stores as well as e-commerce channels, selected e-tailers and department stores around the world. The Group, which also operates in the eyewear and beauty sector through licensing agreements, has 25 owned factories and 17,901 employees (at December 31, 2025, including Versace). Prada S.p.A. is listed on the Hong Kong Stock Exchange as 1913.
- LinkedIn followers
- 1,985,435
- People associated on LinkedIn
- 12,213
- Reported office locations
- Via Antonio Fogazzaro, 28, Milan , Milan 20135, IT
- Business categories
- Apparel
- Brand Marketing
- Consumer Goods
- E-Commerce
- Eyewear
- Fashion
- Jewelry
- Lifestyle
- Manufacturing
- Retail
- Retail Technology
- Shoes
- Consumer Product Manufacturing
- Other recorded names
- Prada Group
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Pioneer of a dialogue with contemporary society across diverse cultural spheres and an influential leader in luxury fashion, Prada Group founds its identity on essential values such as creative independence, transformation, and sustainable development, offering its brands a shared vision to interpret and express their spirit. The Group owns some of the world’s most prestigious luxury brands, Prada, Miu Miu…
| Field | Value |
|---|---|
| Industry | Retail Luxury Goods and Jewelry |
| Company size | 10,001+ employees |
| Headquarters | Milan , Milan |
| Organization type | Public Company |
| Open jobs on Jobsy | 6 |
| View page |
Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.
JOB PURPOSE
To be the “ambassador” who convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of the Brands. As such, to be responsible to maximize the individual and team sales, providing an extraordinary and memorable luxury customer experience placing the Client above all, discovering their needs and expectations, fostering meaningful relationships and developing their Brand loyalty.
RESPONSIBILITIES
- Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”.
- Capture Customer data into the Company CRM with the purpose of connecting to the client, maintaining and developing the relationships to offer a personalized approach and develop future opportunities.
- Embrace and promote the Omni Channel mindset.
- Work as a team player and partner with fellow colleagues, foster open and constructive communication, to ensure a consistent exceptional experience and contribute to a positive working environment, embracing Diversity and inclusion values.
- Welcome and serve the customer providing an excellent in-store experience at all times.
- Be proactively engaged in cross selling with all Departments and maximizes sales opportunity in order to achieve individual sales target and KPIs.
- Ensure to be up-to-date knowing fashion trends and competitors.
- Prove Brand and product knowledge.
- Deal effectively with customer complaints by liaising with the line manager when necessary.
- Ensure and maintain the shop floor and visual display high standard, complying with Company operational guidelines and stock procedures.
- Contribute to ensure a high level of security and is attentive to prevent product thefts.
KNOWLEDGE AND SKILLS
Passion for selling and stores
Curiosity and interest in luxury/fashion, art and design
Experience of building a long-lasting relationship with clients
Being able to work in team as well as alone
Excellent communication and interpersonal skills
Ambition, resilience, self motivation, result driven and problem solving
Passion and knowledge of the managed product category
English is a must other languages are a plus
#LI-ME1
Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.
Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.
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