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Posted 9 days ago

Production/Application Support Engineer (Level 3/4)

@ K&K Global Talent Solutions INC.

Montréal, Quebec

Full-time
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SIGNALS

Responsibilities:

  • Provide L3/L4 production support for enterprise applications and infrastructure.
  • Troubleshoot and resolve complex application, database, storage, and operating system issues.
  • Manage and support Unix/Linux servers and environments.
  • Develop and maintain automation scripts using Python and Perl.
  • Monitor, maintain, and optimize IBM DB2 databases.
  • Support NAS Storage platforms and archiving solutions.

Requirements summary:

  • Experience Required: 10 + Years
  • Note: The final round of the interview process will be conducted onsite, and candidates must be available to attend an in-person interview.
  • The ideal candidate will have strong expertise in Unix/Linux, Python, Perl, IBM DB2, NAS Storage, and Archiving Applications, with proven experience in troubleshooting complex production…
  • Required Skills:
  • Strong experience in Unix/Linux Administration
  • Hands-on experience with IBM DB2 Database Support
Source and dates

Source type not verified · apify-linkedin

Employer posting date
2026-11-01
First seen by our source
2026-11-11
Source record updated
2026-11-11

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

K&K Global Talent Solutions INC.

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Job description

Position: Production/Application Support Engineer (Level 3/4)

Location: Montreal, QC (Hybrid)

Employment Type: Full Time

Experience Required: 10 + Years

Note: The final round of the interview process will be conducted onsite, and candidates must be available to attend an in-person interview.

Role Summary:

We are looking for an experienced Production/Application Support Engineer (L3/L4) to provide advanced support for business-critical applications and infrastructure. The ideal candidate will have strong expertise in Unix/Linux, Python, Perl, IBM DB2, NAS Storage, and Archiving Applications, with proven experience in troubleshooting complex production issues across on-premises and cloud environments.

Required Skills:

  • Strong experience in Unix/Linux Administration
  • Proficiency in Python and Perl Scripting
  • Hands-on experience with IBM DB2 Database Support
  • Experience with NAS Storage Management
  • Knowledge of Archiving Applications
  • Expertise in Production/Application Support (L3/L4)
  • Strong understanding of Incident, Problem & Change Management
  • Experience supporting Cloud and On-Prem Infrastructure

Key Responsibilities:

  • Provide L3/L4 production support for enterprise applications and infrastructure.
  • Troubleshoot and resolve complex application, database, storage, and operating system issues.
  • Manage and support Unix/Linux servers and environments.
  • Develop and maintain automation scripts using Python and Perl.
  • Monitor, maintain, and optimize IBM DB2 databases.
  • Support NAS Storage platforms and archiving solutions.
  • Perform incident, problem, and change management activities.
  • Conduct root cause analysis (RCA) and implement preventive measures.
  • Collaborate with development, infrastructure, and cloud teams to ensure system stability and performance.
  • Participate in on-call support and critical production issue resolution.

Good to have Skills:

  • 8+ years of Production/Application Support experience.
  • Strong troubleshooting and analytical skills.
  • Excellent communication and stakeholder management abilities.
  • Experience in highly available, mission-critical enterprise environments.

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