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Production / Application Support Engineer (Level 3/4)

@ Astra North Infoteck Inc.

Montréal, Quebec

8+ years experience
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Overview

Astra North Infoteck Inc. is hiring a Production/Application Support Engineer (Level 3/4) to provide L3/L4 production support for on-premises and cloud environments. The work covers troubleshooting complex application and infrastructure issues, keeping systems stable, and scripting in Python and Perl. The role is on site in Montreal, days, with work from the office.

Responsibilities:

  • Provide L3/L4 production and application support
  • Troubleshoot complex application and infrastructure issues
  • Ensure system stability across on-prem and cloud environments
  • Manage incidents, problems and changes

Requirements summary:

  • About 8+ years of experience (preferred)
  • Unix/Linux administration
  • Python and Perl scripting
  • IBM DB2 database support
  • NAS storage and archiving application support

Tools & skills

Source and dates

Source type not verified · zoho

Employer posting date
2026-11-12
First seen by our source
2026-11-13
Source record updated
2026-11-13

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SenioritySenior
DepartmentIT
Experience8+ years
Scheduleday
Travelair: none · ground: none
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

Astra North Infoteck Inc.

FieldValue
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Job description

Production / Application Support Engineer (Level 3/4)

Montreal- Days WFO

Job Summary:

We are seeking an experienced Production/Application Support Engineer with expertise in Unix/Linux, Python, Perl, IBM DB2, NAS Storage, and Archiving Applications. The ideal candidate will be responsible for providing L3/L4 production support, troubleshooting complex application and infrastructure issues, ensuring system stability, and supporting both on-premises and cloud-based environments.

Key Skills:

  • Unix/Linux Administration
  • Python & Perl Scripting
  • IBM DB2 Database Support
  • NAS Storage Management
  • Archiving Application Support
  • Production/Application Support (L3/L4)
  • Incident, Problem & Change Management
  • Cloud & On-Prem Infrastructure Support

Experience: 8+ Years (Preferred)


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