Production Technician

Join Wainbee!

Wainbee is 100% employee-owned, and that is reflected in the value we place on our employees and the way we support them.

As a Service and Production Technician at Wainbee, you can expect employer-paid benefits and a pension plan that includes an employer contribution.

Position: Production Technician

• Location: Quebec

• Schedule: 40 hours/ week

Responsibilities:

• Perform assemblies for hydraulic and pneumatic units.

• Assemble hydraulic and pneumatic panels.

• Perform in-house and field repairs, provide emergency service, and carry out on-site troubleshooting as required.

• Diagnose issues related to hydraulic, pneumatic, mechanical, control, and electrical systems.

• Perform inspections and preventive maintenance.

• Install and commission hydraulic/pneumatic equipment.

• Fabricate and install tubing and hoses in the shop.

• Follow company processes and procedures for all service calls, repairs, and warranty requests, including proper documentation in our system.

• Provide technical assistance and product guidance to customers.

• Inform customers about products and provide recommendations for system modifications.

• Build trust with customers and develop strong relationships.

• Provide exceptional customer service.

• Coordinate with and visit key customers according to a strategic schedule.

• Comply with all health and safety regulations and policies at Wainbee and customer facilities.

To be considered for this position, candidates must meet the following requirements:

• 2 or more years of experience in industrial mechanics and/or hydraulic/pneumatic systems.

• Comfortable using Microsoft Office.

• Demonstrated knowledge of hydraulic schematics is an asset.

• Technical training and demonstrated knowledge of industrial products are an asset.

• Must be able to carry, lift, push, and pull at least 50 lb on a regular basis.

• Must be able to bend, crawl, walk on uneven surfaces, and work in awkward positions for extended periods.

• Must be able to use hand tools and have their own tools for the shop.

• Must be able to travel to customer sites up to 100% of the time, including interprovincial travel, if required.

• Must hold a valid driver’s licence.

• Must be able to travel to customer sites.

• Strong communication skills and technical knowledge.

• Must pass a background check and provide a driver’s abstract.

WORKING CONDITIONS

1. Physical Requirements

• Must be able to carry, lift, push, and pull at least 50 lb on a regular basis.

• Must be able to bend, crawl, walk on uneven surfaces, and work in awkward positions for extended periods.

• Must be able to use hand tools and have their own standard shop tools.

• Must be able to travel to customer sites up to 100% of the time, including interprovincial travel, if necessary.

2. Mental Requirements

• Excellent communication skills and the ability to convey technical knowledge clearly and understandably.

• Strong attention to detail and excellent organizational and problem-solving skills.

• Independent thinking and exceptional decision-making skills.

• Ability to gather information related to technical issues and present solutions to the team and the customer.

• A strong, motivated team player with a customer-service mindset and a willingness to learn new equipment and processes.

L’utilisation de l’anglais est requise pour ce poste en raison de la nécessité de communiquer efficacement avec des équipes régionales ne maîtrisant pas le français, de comprendre des documents techniques et de collaborer avec des clients et de partenaires anglophones.

If you are interested and have the skills required for this position, APPLY NOW! We look forward to meeting you!