Program Administrator, Early Learning Program

You’ll feel great about a career with March of Dimes Canada

At March of Dimes Canada, our collective work matters. As a leading national charity backed by a history of more than 70 years of impact, we’re dedicated to being Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide. Our collective efforts are rooted in our Purpose, Vision, and Mission, which inform how we drive all our work forward.

• Purpose: Champion equity. Empower ability.

• Vision: An inclusive, barrier-free society for people with disabilities.

• Mission: To be Canada’s leading service provider, resource, and advocate, empowering people with disabilities to live and thrive in communities nationwide.

Skills Development and Employment ensures that people with disabilities find and keep meaningful jobs by matching them with employers seeking qualified job candidates. In addition, they offer support with assessments, rehabilitation and child and youth programs.

This Opportunity:

We are looking for a full-time Program Administrator to join our amazing Early Learning team in Toronto, Ontario. If you are passionate, high-energy, organized, and enjoy bringing people, processes, and programs together to create meaningful impact, then this opportunity is for you!

Responsibilities:

• Support the successful delivery of programs through effective communication, coordination, and administrative systems.

• Ensure accurate and reliable program data management that enables informed decision-making, performance monitoring, and continuous improvement.

• Foster engaging, safe, and well-equipped program environments that enhance the participant and family experience.

• Contribute to operational excellence through proactive resource management, procurement planning, and equipment quality assurance.

• Strengthen community awareness and program reach by identifying outreach opportunities and supporting relationship-building initiatives.

• Develop and maintain program tools, resources, and documentation that promote consistency, efficiency, and high-quality service delivery.

• Support program growth and expansion initiatives, including implementation activities, training coordination, documentation development, and operational readiness for new locations.

• Act as a primary point of contact for participants, families, volunteers, and community partners, ensuring timely, professional, and service-oriented communication.

• Track and report operational and program data to support reporting and continuous improvement initiatives.

• Coordinate and support the planning and execution of special events that enhance participant engagement, strengthen community connections, and advance program goals.

• Foster a positive and meaningful volunteer experience by supporting recruitment, onboarding, coordination, and engagement, ensuring volunteers are equipped to contribute effectively to program success.

• Coordinate registration, logistics, and communications for family education and engagement initiatives that support meaningful participation and enhance the overall program experience.

• Ensure the accurate collection, maintenance, and management of participant safety, health, and medical information to support safe, responsive, and high-quality program delivery.

• Support program awareness and participant recruitment efforts by contributing marketing content and materials that effectively showcase program impact and participant experiences.

• Contribute to the successful expansion of programs into new geographic regions by supporting planning, implementation, training, and operational readiness activities.

• Collaborate with internal teams and external partners on strategic initiatives and special projects that support innovation, organizational priorities, and service excellence.

• Perform other duties as assigned.

Qualifications:

• Diploma or degree in Business Administration, Office Administration, Project Management, Health Administration, Community Services, Recreation, Education, a related field, or an equivalent combination of relevant education and experience.

• 2–3 years of experience in program coordination, administration, community services, disability services, education, healthcare, or a related field.

• Current Standard First Aid and CPR certification, or willingness to obtain upon hire.

• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, Teams, and SharePoint. Experience with online registration systems, survey platforms (e.g., Qualtrics), and database management systems is considered an asset.

• Experience coordinating events, workshops, volunteers, or community programs, including managing registrations, participant records, program documentation, and program metrics/evaluation data.

• Experience in family-centred or customer service-focused environments, particularly working with children, youth, and/or individuals with disabilities, is considered an asset.

• Strong organizational, communication, problem-solving, and customer service skills, with demonstrated attention to detail and the ability to manage multiple priorities, deadlines, records, and documentation accurately.

• Ability to work independently and contribute effectively as part of a collaborative team.

• Commitment to equity, diversity, inclusion, and person-centred service delivery.

• Bilingualism is an asset.

• Successful completion of a Vulnerable Sector Check satisfactory to the organization.

• Ability to work occasional evenings and weekends, as required.

• Access to reliable transportation for occasional community outreach or event support, as required.

• Ability to perform the physical requirements of the role, including setting up program spaces, bending, kneeling, and occasionally lifting or moving program equipment and materials.

Additional Details:

• Wage: $44,156 - 55,195 per annum

• Hours: 35 hours per week

• Schedule: Hybrid

Questions about working at March of Dimes Canada?

Whether starting or advancing your career with us, you’ll feel great knowing that you’re:

• Contributing to our important mission: creating real change for people with disabilities

• Joining a leading national charity with a history of impact and a future full of possibility

• Enjoying industry-leading employment incentives and benefits

• Supported in your professional growth, development, and success

• Included in our empathetic and supportive work culture

Learn more about why we’re a great employer at marchofdimes.ca/careers.

For general inquiries, you can reach us at [email protected]

We value the health & safety of our employees!

MODC is committed to ensuring a healthy and safe work environment. We encourage all current and prospective employees to receive Covid-19 vaccinations and booster doses as recommended by Public Health. This reflects our dedication to safeguarding the health and wellbeing of our workforce.

Need accommodations? We're here to help!

MODC is committed to a workforce that is reflective of the diverse populations we serve. We welcome applications from qualified individuals from all backgrounds and abilities. In accordance with accessibility and human rights legislation across Canada, MODC will provide accommodations to job applicants with disabilities and other protected needs. If you require accommodation, please notify us and we will work with you to meet your needs. We are committed to a selection process and work environment that is inclusive, equitable, accessible, and barrier-free.

Our Reconciliation, Equity, Accessibility, Diversity, and Inclusion (READI) approach

MODC is dedicated to building and advancing an inclusive and welcoming culture. It’s also why we’re focused on attracting, retaining, and supporting diverse people. Thanks to our progressive practices, team members of all abilities and backgrounds are encouraged to access the opportunities and supports they need to grow, thrive, and succeed. Our READI approach is rooted in our shared belief that championing equity and empowering ability starts by investing in our team members— and in our shared culture — so that we all feel included, safe, and confident at work every single day.