Posted 9 days ago
Program Support Worker
@ Lookout Housing and Health Society
Surrey, British Columbia
Overview
Lookout Housing and Health Society is hiring a casual Program Support Worker at its Grosvenor CLBC location to support adults with low or no income who have limited housing or support options. The role covers intake, service planning, crisis intervention, medication and finance administration, and daily living assistance, on rotating day, afternoon/evening and overnight shifts. Pay is $33.49 to $35.31 per hour under the Collective Agreement, with a 488-hour probationary period.
Responsibilities:
- Intake and support of adult tenants
- Develop service plans and provide crisis intervention
- Assist with daily living activities and medication
- Complete paperwork and maintain data
- Supervise volunteers and practicum students
Requirements summary:
- Diploma in Community Social Services or equivalent
- Two years of recent related experience
- Occupational First Aid Level 1
- Class 5 driver's licence
- Vulnerable Sector criminal record check
Tools & skills
Source and dates
Employer career site / ATS feed · successfactors
- Employer posting date
- 2026-10-28
- First seen by our source
- 2026-10-29
- Source record updated
- 2026-10-29
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Entry level |
| Department | Social & community services |
| Experience | 2+ years |
| Schedule | day, evening, holidays, weekends, overnight |
| Travel | air: none · ground: minimal |
| Work setting | Care home, Client sites |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Licences & certifications | Occupational First Aid Level 1, Respirator fit testing |
| Driver’s licence | required |
| Background checks | criminal record |
| Education | College diploma (required) |
| Fields of study | Community Social Services |
Summary and details written by AI from the posting; the employer’s posting is the authority.
Lookout Housing and Health Society
Saved company profile
Historical company information from a saved The Jobs API profile (LinkedIn/Crunchbase fields). It is not live-verified; figures may have changed. Missing values remain unknown.
Providing housing, health, and support services to adults with low or no income who have few, if any, options.
Full company description
Lookout Housing and Health Society is a charitable organization and social safety net that provides housing and a range of support services to people in Metro Vancouver communities. We help adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. Since 1971, we have offered a range of services and housing 24/7 to adult men and women who are destitute and require assistance. There are an estimated 5,230 individuals homeless in Metro Vancouver. We believe that helping people help themselves is essential in addressing homelessness and all the issues that surround it. Securing appropriate housing is the first and most essential step in achieving responsible independence for individuals. We house more than 2,300 people every night in shelters and residences and operate within 76 buildings across the Lower Mainland. With over 1,600 employees, we are among the province's largest non-profits and, unfortunately, continue to grow larger because of the increased demand for our services. We believe homelessness can be solved with everyone's help and the first step towards that goal is understanding homelessness. Learn more about the facts and issues by going to our website and following us on LinkedIn, Facebook and Instagram. *We reserve the right to remove or restrict any content posted by visitors.
- LinkedIn followers
- 4,295
- People associated on LinkedIn
- 517
- Reported office locations
- 544 Columbia Street, New Westminster, British Columbia V3L 1B1, CA
- Business categories
- Health Care
- Non Profit
- Homeless Shelter
- Charity
- Other recorded names
- Lookout Housing and Health Society
- Lookout Housing + Health Society
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
Lookout Housing and Health Society is a charitable organization and social safety net that provides housing and a range of support services to people in Metro Vancouver communities. We help adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. Since 1971, we…
| Field | Value |
|---|---|
| Industry | Non-profit Organization Management |
| Company size | 501-1,000 employees |
| Headquarters | New Westminster, British Columbia |
| Organization type | Nonprofit |
| Year founded | 1971 |
| Open jobs on Jobsy | 75 |
| View page |
Employment Status
Casual
Header
We provide housing and a range of support services to adults with low or no income who have few, if any, housing or support options. Because the people we serve have challenges meeting basic needs and goals, we place minimal barriers between them and our services. For more information about Lookout, please visit www.lookoutsociety.ca
Location
Grosvenor CLBC
Days and Hours of work
7 days a week, day, afternoon/evening and overnight shifts, weekdays, weekends and holidays
Shifts are 7.5 hours in length
Days of rest shall be consecutive. Schedule may change with two weeks’ notice
Probationary/qualifying period will be 488 hours with mid and end point reviews
Salary
$33.49 - 35.31 depending upon applicants' length of seniority (as per the Collective Agreement)
Job Summary
The Program Support Worker reports to the Program Manager or designate and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. The Program Support Worker carries out a variety of duties related to the operation of the facility including accepting referrals based on predetermined criteria, intake and orienting guests, providing Resource that meets the mental, developmental and/or physical disabilities of the guests. This position deals with the public, other service agencies and professionals involved in the Resource of the guests.
This position requires successful completion of respirator fit testing, as Lookout is COR (Certificate of Recognition) certified and must comply with WorkSafeBC health and safety requirements. To ensure a proper respirator seal during fit testing and use, employees are required to be clean-shaven where the respirator seals against the face.
Job Duties
- Will participate in tenant intakes, and provide support services and assessments
- Will identify challenges for tenants, develop service plans, crisis intervention, and administer finances and medication
- Ensure that basic needs are met by working closely with individuals on a long-term, ongoing basis
- Complete required paperwork and maintain statistical and evaluative data
- Assist with volunteers and practicum students on site
- Some external work is likely to occur; use of an automobile may, at times, be useful
- Assists clients with activities of daily living such as feeding, lifts and transfers, grooming, and toileting
- Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
- Responsible for complying with and contributing to all aspects of health and safety program
Qualifications & Competence
- Diploma in Community Social Services
- Minimum Grade 12 education plus two (2) years of recent related experience; or an equivalent combination of education, training, and experience
- Familiarity with community resources, particularly addiction, mental health, and harm reduction
- Must have current Occupational First Aid Level 1 Certificate
- Must have Class 5 driver's License, Drivers Abstract and Business Insurance
- Crisis Intervention Skills Training is an asset
- Ability to work independently or in a team setting
- Strong ability to manage stress and organize workload
- Excellent communication, writing, documentation, and organizational skills
- Ability to understand and maintain clientele/worker boundaries
- Ability to work with disadvantaged and challenging adults in a diverse environment
- Quick learner and self-motivated
- Strong physical and mental ability to perform work tasks and operate job related equipment
- A minimum two (2) years of sobriety if you have had concerns related to alcohol and/or drug use
- Criminal Record Clearance for the Vulnerable Sector
Closing Date
Applications will be accepted until November 29, 2026 at 5:00 pm
Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.
“All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify manager of intent to apply. External applicants will be reviewed after Internal.
ALL QUALIFIED APPLICANTS WELCOME TO APPLY. THOSE SHORT-LISTED WILL BE CONTACTED.
c. BCGEU
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