Program Worker, Labour Market Assistance Program

Job posting, External

Job title: Program Worker, Labour Market Assistance Program

Classification: A

Vacancy Type: Existing

Compensation: $29.23- $31.02 per hour

Hours: 35 hours/week

Start / End Date: ASAP to March 31, 2027, with possibility of extension

Reports to: Manager, Programs and Services

Posting Date: July 09, 2026

Reference Number: CLU-2026-15

Deadline to apply: Until Filled

To apply, submit your cover letter and resume by email to the Executive Assistant at [email protected],

quoting the reference number.

As part of our recruitment practices, Artificial Intelligence (AI) will not be used for the screening, assessment, or selection process for this job posting.

CultureLink is a settlement and community organization with 36 years’ experience in developing and delivering services to meet the needs of diverse communities. CultureLink works within an anti-oppression framework and is committed to equity. This is a bargaining unit position.

Job Summary:

CultureLink’s Labour Market Assistance Program assists newcomers, in Canada to overcome barriers that

prevent them from entering the Canadian workplace and increase their employability in the Canadian job

market. The program prioritisesindividuals with international training in health, education, STEM, and trades, and includes a focus on women. Services include but are not limited to one-on-one employment counselling, group workshops, mentor matches and networking activities to connect job seekers with employers. The Program worker will coordinate with other related programs in the Organization to provide holistic support for newcomers. The program worker will seek out new and strengthen existing employers, mentors and other external stakeholder relationships to achieve program goals. Building and maintaining positive relationships with CultureLink colleagues to provide labour market assistance support to CultureLink clients is essential to program success.

In-person work at one or more sites and itinerant service delivery at partner sites will be required. Maintaining positive relationships with partners and CultureLink colleagues is essential to program success. All agency staff are also expected to support each other and to collaborate on agency-wide initiatives.

Duties

 Meet with clients to obtain information on their skills, experience, and education; identify their career

goals and barriers to employment; and support them in developing a solution-focused employment

action plan

 Provide continuous one-on-one coaching and employment counselling support throughout the client's

job search process by assessing their progress, and providing appropriate support in securing and

sustaining meaningful employment.

 Develop and deliver workshops on topics such as employability skills, job search strategies,

résumés/cover letter design, Canadian workplace culture, and other related topics

 Connect with employers from regulatory bodies, industry experts, and employers to serve as guest

speakers and support from clients in regulated professions.

 Work with clients to assist them in developing tools for job search success such as resumes, cover

letters, job portal profiles, job search tracking and interview skills

 Provide information on employment including accreditation, licensing, business ownership/selfemployment tailored to the interests of the client and make appropriate referrals to internal and external sources to minimize barriers and assist with progress in obtaining sustainable employment

 Host networking events to facilitate opportunities and platforms to connect with other professionals,

employers and mentees to build networks and improve clients’ knowledge of their professional areas

of interest.

 Recruit and Match industry-specific mentors who can provide tailor-made guidance and coaching

support to clients/mentees using matching support platforms such as TRIEC and other related avenues.

Provide ongoing support and monitoring of the mentoring process to ensure client and program needs

are met.

 Ongoing outreach and promotion activities

 Ongoing data capture reporting, maintenance of program statistics; and submission of

summaries/reports as required

 Other duties as assigned

Required Work Capacities

 Physical demands: sitting at a desk for computer work (at least 50% of the workday) and meetings;

lifting files and supplies (up to 10 kg); working in an open office

 Non-physical demands: travel for off-site meetings and service delivery; evening work with advance

notice; occasional deadlines; variety of tasks

 Social/emotional demands: teamwork; relationship/network-building; exposure to

emotional/confrontational situations; working closely with the public, with clients and with colleagues.  Cognitive/mental demands: attention to detail; self-supervision/autonomy; multitasking; organizational

ability/time management, adaptability, sound judgement, effective written communication

Qualifications

 Post-secondary diploma or degree in a relevant field, preferably in career development, social work or

adult education

 Minimum three years of community work experience, preferably in the employment sector

in coaching, mentoring, counselling and/or delivering workshops

 Sensitivity and understanding of newcomer issues, specifically barriers to employment

 Ability to provide high-quality, client-focused services delivered in a positive, professional and

compassionate manner

 Knowledge of the local labour market, community resources

 Vulnerable Sector Screening within the past six months (or availability to do so)

 Experience in group facilitation, coaching and presentation skills

 Proven experience using MS Office tools, data entry and reporting tools, social media platforms such as

LinkedIn, and other online job search tools.

 Fluency in languages other than English is an asset

 Must be authorized to work in Canada