Project Manager

Location: Toronto, ON

Hybrid — 4 days per week in office (non-negotiable)

• Position Type: Contract
• Contract Duration: 11 months (extension possible; conversion to permanent possible)
• Shift / Schedule: Monday to Friday, 8:30 AM – 5:00 PM
• Travel Requirements: Not required

This is a dedicated project management position within a Learning & Development (L&D) team at a leading financial services organization — it is not a learning designer, facilitator, or content developer role. The hiring manager is seeking an experienced Project Manager whose primary responsibility has been managing L&D and training projects. Candidates must have hands-on experience managing training projects as their primary responsibility and must be able to independently manage projects with minimal ramp-up. The ideal candidate is a dedicated Project Manager who has led training initiatives from planning through execution. Candidates with 3–5 years of specific L&D project experience may still be considered if they demonstrate strong PM capabilities and have managed multiple projects. Less preferred are instructional designers, facilitators, or content creators who managed projects alongside their regular responsibilities, and senior managers whose project management experience was secondary to their primary role.

• Develop an understanding of overall portfolio/program movement with individual lines of business and rationalize how the assigned projects fit with business priorities in the long term
• Drive L&D processes to implement learning solutions in various formats including but not limited to in-person or virtual Instructor-led training (ILT), eLearning, webinars, self-directed learner pathways, and workshops
• Lead the end-to-end planning and execution of medium-to-high complexity L&D projects, leveraging key project management tools to ensure projects are delivered on time, within scope, and on budget
• Support the vendor selection, engagement, and onboarding process when third-party learning solutions are within scope
• Develop and implement effective stakeholder engagement strategies
• Build relationships and maintain regular communications with internal and external stakeholders
• Report on project progress with project teams and business stakeholders at different levels
• In partnership with L&D CoEs and business partners, support the development of a delivery strategy, change & launch communications plan, and maintenance plan
• Ensure tight governance control and actively manage/resolve risks and issues
• Conduct project retrospectives and act on lessons learned for continuous improvement
• Stay current with emerging trends in project management inclusive of Agile and hybrid project practices and principles
• Be an active member of the broader project management community by sharing subject matter expertise and learning to advance professional growth

• Banking or financial industry or insurance companies
• Project Management experience in L&D space is a MUST as primary role
• MS Project/ MS office Suite
• Managing medium to high complexity projects
• Learning and Development ﾀﾓ design and development
• Agile experience/SCRUM
• Strong organizational skills and strong communication skills

• Thorough understanding of project management frameworks and methodologies
• Practical knowledge in adult learning principles for various delivery methods
• Proven track record of delivering results and commitment to operational and service excellence
• Strong client focus with ability to listen and quickly learn about various clients and become a trusted advisor on delivering learning solutions successfully
• Ability to prioritize and manage multiple projects concurrently with changing business priorities in a fast-paced environment
• Ability to manage multiple stakeholders and build relationships effectively, leveraging sound communication, negotiation, consensus-building, and influencing skills
• Ability to tailor communications to different stakeholders at different levels
• Solutions-focused, "can-do" attitude to foster positive team morale and high engagement
• Excel in translating business needs into learning requirements in collaboration with L&D partners
• Strong critical thinking, analytical, and problem-solving skills
• Highly adaptable and flexible with ability to take initiative in a dynamic work environment
• Proficiency in MS Office suite, especially MS Project
• Competency in team meeting facilitation in virtual environments leveraging collaboration tools such as MS Teams and Webex
• Attention to detail
• Project management methodology: primarily Waterfall, with Agile and hybrid approaches depending on project requirements
• Familiarity with ADDIE as a learning design methodology (candidates are not responsible for designing learning content)

• Banking, financial services, or insurance experience
• Experience working in highly regulated and compliance-driven environments
• PMP certification (nice to have, NOT mandatory)
• Previous experience working with large-scale training initiatives
• Experience with LMS and LXP
• Experience with eLearning tools and standards (e.g., SCORM, xAPI, HTML 5) and development software (e.g., Articulate Storyline/Rise)
• Prior L&D experience in performance consulting, design, development, facilitation, and/or learning technologies

• Post-secondary education required
• PMP, Agile, and/or Scrum certification (preferred; not mandatory)

• Approximately 5–7 years of project management experience (5 years is the stated baseline); 7–10 years preferred, with experience in a learning or adult training environment
• Direct experience managing L&D, training, or learning initiatives as the primary responsibility
• Strong project planning, coordination, stakeholder management, and delivery skills
• Ability to manage multiple projects simultaneously
• Understanding of project documentation, timelines, deliverables, and governance
• Experience in a financial services, banking, or insurance environment preferred for understanding of highly regulated environments

• Candidates with 3–5 years of specific L&D project experience may be considered if they demonstrate strong PM capabilities and have managed multiple projects
• Candidates without banking experience may be considered if they have strong, direct L&D project management experience
• Candidates without dedicated L&D PM titles may be considered depending on the candidate pool, but dedicated L&D project managers are preferred
• More than 10–15 years of overall experience is acceptable

This client is a leading financial services and banking institution operating across Canada and internationally, employing tens of thousands of professionals across corporate, technology, risk, and operations functions. The organization's Learning & Development team supports enterprise-wide training programs of mid-to-high complexity, working with project managers, instructional designers, L&D specialists, business analysts, and stakeholder teams to deliver learning solutions at scale. The team culture emphasizes collaboration, agility, and continuous improvement in a fast-paced, highly regulated environment.

GTT is an NMSDC-certified Minority Business Enterprise (MBE) headquartered in Portsmouth, New Hampshire. GTT is a subsidiary of Chenega Corporation, an Alaska-based company and one of the largest Alaska Native-owned corporations. An Inc. 5000 honoree and one of SIA's Best Staffing Firms to Work For, GTT connects professionals with Fortune 500 organizations across IT, engineering, construction, utilities, life sciences, financial services, and healthcare throughout the U.S. and Canada. We're committed to diverse, inclusive workplaces and to placing people in roles where they can do their best work.

Job Number: 26-18587 Industry: Operations & Management

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