Apply now

Posted last month

QE Technical Lead – Contact Center Platforms

@ Astra North Infoteck Inc.

Toronto, Ontario

Apply now
SIGNALS

Overview

Astra North Infoteck Inc. is hiring a QE Technical Lead for contact center platforms in Toronto, ON, on a 4-day hybrid arrangement. The role leads quality engineering and test automation for IVR, routing and agent desktop systems, including Amazon Connect.

Responsibilities:

  • Build and maintain automated tests for contact center platforms
  • Automate IVR and routing flows with Cyara or Hammer
  • Test UI, APIs and agent desktop functions
  • Lead technical direction for releases and ongoing support

Requirements summary:

  • Expertise in quality engineering for contact center platforms
  • Automation experience with Selenium, Postman or Karate
  • Java core skills
  • Familiarity with Bitbucket/Git, JIRA, Confluence and IntelliJ or Eclipse
  • Experience in a structured scaled Agile environment
  • AWS Amazon Connect knowledge is a plus

Tools & skills

Source and dates

Source type not verified · zoho

Employer posting date
2026-09-29
First seen by our source
2026-10-11
Source record updated
2026-10-11

These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.

Job details

SeniorityLead
DepartmentSoftware development
Work settingOffice
PositionMostly sitting
Physical demandsphysical low · computer high
LanguagesEnglish

Summary and details written by AI from the posting; the employer’s posting is the authority.

Astra North Infoteck Inc.

FieldValue
Open jobs on Jobsy426
Job description

QE Technical Lead – Contact Center Platforms

Key Skills: Automation & Amazon Connect

Location: Toronto, ON

Work mode: 4 DAYS HYBRID

Skills:

• Expertise in QE with Contact Center platforms.

• IVR/Routing Automation using Cyara, Hammer etc.

• Automation testing across UI & APIs (Selenium, Postman, Karate etc- any of them).

• Agent Desktop Automation.

• Java core.

• Provide technical leadership for maintenance releases, enhancements, and ongoing support activities.

• Familiarity with tools like Bitbucket/Git, JIRA, Confluence, IDEs (IntelliJ/Eclipse) etc.

• Experience working in a structured scaled Agile environment.

• Strong knowledge of AWS Amazon Connect is a plus.


Similar jobs

  • Backend Developer (Ruby and Golang)

    Toronto, ON
    $85–$100/hr

    Tech Talent International: Tech Talent International is boutique recruitment firm based out of the Toronto Canada.

    Candidates need strong Ruby and Golang development experience, experience building RESTful APIs and microservices, and knowledge of MySQL, Cassandra and Redis. Strong troubleshooting, testing and CI/CD skills are also required.

    Ruby, Golang, MySQL, Cassandra, Redis, AWS

  • Proof Bartender

    Toronto, ON
    $19.26–$21.40/hrPart Time

    The Yorkville Royal Sonesta Hotel Toronto, CAD

    Candidates need Smart Serve certification and bartending experience. They must be able to deliver consistent, high-quality guest service in a busy hotel bar.

    POS

  • Merchandiser, Hourly Part Time Day

    Toronto, ON
    Part Time

    Shoppers Drug Mart

    Compétences de base en informatique et en caisse; Bonne organisation et capacité à tenir des dossiers; Minutie et capacité à travailler de manière indépendante

    Terminal portatif, MMS, Caisse

  • Account Executive, SMB Grower (French speaking)

    Toronto, ON

    Stripe: Headquartered in San Francisco and Dublin, the company aims to increase the GDP of the internet.

    5+ YOECandidates need 5+ years in a client-facing or sales role, strong relationship-building with technical users, and analytical skills for pricing. Fluent English and French, verbal and written, are required.

    Excel, SQL

  • Merchandiser, Hourly Part Time Day

    Toronto, ON
    Part Time

    SDM Toronto Lower Jarvis (S Abdulnabi Pharmacy Inc)

    Candidates need some computer and cash register skills, strong organization and attention to detail, and the ability to work independently. They must lift up to 50 pounds, climb a ladder, and work flexible shifts including nights and weekends.

    PDT, MMS, BIMI, cash register, ladder

    Merchandiser, Hourly Part Time Evening Greenlight Requisition

    Toronto, ON
    Part Time

    SDM Toronto Lower Jarvis (S Abdulnabi Pharmacy Inc)

    Candidates need some computer and cash register skills, strong organization and attention to detail, and the ability to work independently. They must also be able to lift up to 50 pounds, climb a ladder and work flexible shifts including nights and weekends.

    PDT, MMS, Échelle

  • Communications Specialist

    Toronto, ON
    $63k–$79k/yrFull Time

    BGIS

    3+ YOECandidates need at least 3 years in a role with communications activities, strong writing, editing and design skills, and strong judgment and organization. Facility management experience is an asset.

    Communication skills, LEED, Customer service, Presentation skills, Research, Translation

  • Portfolio Analyst

    Toronto, ON +1

    Bank of Montreal

    1+ YOEBank of Montreal needs candidates with a Bachelor's degree, preferably in business administration, finance or accounting, and 1 to 3 years of credit or lending experience in a corporate or banking setting. Strong analytical, attention-to-detail and problem-solving skills are required, plus intermediate proficiency in financial analysis, loan structuring and Microsoft Office.

    Microsoft Office, Data analysis tools

Locations & environments

Locations

All of CanadaRemote · Hybrid · On-site · Field

Pro tip: add remote jobs to widen your search.

Exclude locations

Workplace type

Company jobs in these results

These are this company’s jobs loaded in your current search. The company may have more openings.