Posted 18 months ago
Quality Control Maintenance/Customer Experience Inspector
@ CADRail
Toronto, Ontario
Overview
CADRail is hiring a full-time Quality Control Maintenance/Customer Experience Inspector to monitor, inspect and test operational standards for rail equipment. The role reports to the Quality Control Maintenance/Customer Experience Supervisor and works with management, customers, suppliers and unionized maintenance staff. It requires 5 to 10 years of quality control inspection experience, with rail locomotive and passenger coach knowledge as an asset.
Responsibilities:
- Inspect, test and audit processes, products and parts against quality requirements
- Record and report quality issues and root causes
- Compile statistical data and develop KPIs
- Support ISO9001 and continuous improvement activities
- Confirm compliance with HSE policies and procedures
Requirements summary:
- 5 to 10 years in quality control inspection or related field
- Experience with quality and problem-solving tools
- Experience performing audits
- Diploma or degree in the field of expertise
- Rail locomotive and passenger coach knowledge is an asset
Tools & skills
Source and dates
Employer career site / ATS feed · oraclecloud
- Employer posting date
- 2025-05-26
- First seen by our source
- 2026-10-13
- Source record updated
- 2026-10-13
These dates describe the source record, not a live verification that the employer is still hiring. Check the original posting.
Job details
| Seniority | Mid level |
| Department | Quality assurance |
| Experience | 5+ years |
| Hours per week | 40 (estimated) |
| Work setting | Plant or factory, Warehouse |
| Position | Sitting and standing |
| Physical demands | physical moderate · computer moderate |
| Languages | English |
| Education | College diploma (required) |
Summary and details written by AI from the posting; the employer’s posting is the authority.
CADRail
Saved company profile
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Full company description
CAD Railway Industries: Leading the Future of Rail Transportation === With over 45 years of excellence, CAD Railway Industries has established itself as a leader in the rail sector. Based in Lachine, Quebec, we specialize in delivering comprehensive repair and refurbishment services for locomotives, freight cars, passenger cars, and diesel engines. Our work ensures long-lasting performance, extending the life of rail assets by up to 20 years. CAD has grown and expanded its business from coast to coast in the past decade. In 2017, CAD strengthened its national reach by acquiring Calgary-based Caltrax Inc., Western Canada’s only independent rail repair services provider with already 3 locations. With 450 skilled employees and facilities strategically located across Canada, CAD Railway Industries is your trusted partner in maintaining rail transportation's safety, efficiency, and sustainability—keeping the industry on track for the future.
- LinkedIn followers
- 36,346
- People associated on LinkedIn
- 296
- Reported office locations
- 155 Montreal-Toronto Highway, Lachine, Québec H8S 1B4, CA
- 1805 30 Ave SE, Calgary, Alberta T2G 4X8, CA
- Business categories
- Energy Management
- Railroad
- Environmental Consulting
- Fleet Management
- Industrial Manufacturing
- Logistics
- Mechanical Engineering
- Transportation
- Automotive
- Other recorded names
- CAD Railway Industries
- CADRail
- CAD Railway Industries Ltd.
- Specialties
- Locomotive Engine Repair
- Train Car Repair
- Train Car Remanufacturing
- and Locomotive Overhaul
- Profile identifies a recruitment agency
- No
- Reported total investment
- 0
Currency and observation date were not supplied; this is not a current valuation or a funding round.
CAD Railway Industries: Leading the Future of Rail Transportation === With over 45 years of excellence, CAD Railway Industries has established itself as a leader in the rail sector. Based in Lachine, Quebec, we specialize in delivering comprehensive repair and refurbishment services for locomotives, freight cars, passenger cars, and diesel engines. Our work ensures long-lasting performance, extending the life of…
| Field | Value |
|---|---|
| Industry | Railroad Equipment Manufacturing |
| Company size | 201-500 employees |
| Headquarters | Lachine, Québec |
| Organization type | Privately Held |
| Year founded | 1968 |
| Specialties | Locomotive Engine RepairTrain Car RepairTrain Car Remanufacturingand Locomotive Overhaul |
| Open jobs on Jobsy | 20 |
| View page |
The Quality Control Maintenance/Customer Experience Inspector will be responsible for the quality monitoring, inspecting, and testing of operational standards. This individual will collaborate with the management team, customers, suppliers, partners and involved stakeholders.
Reporting to the Quality Control Maintenance/Customer Experience Supervisor, will be responsible for ensuring compliance with processes, products and system specifications as defined by the Quality Management System.
- Confirm that all HSE policies, processes and procedures are being complied
- Responsible for ensuring processes, products, parts, materials, and systems meet all quality requirements set by the customer and business. Identify, record, and report all quality issues noting potential root causes. Recommend improvement measures to the business to ensure quality standards are met
- Possess the ability to understand documentation and instructions and measure quality against such documents
- Maintain and document records of testing, audits and inspections ensuring accuracy and completeness
- Support the use of the Quality Management System and other quality control measures
- Perform inspections, audits and testing as required by the business
- Compile statistical data to determine and maintain the quality and reliability of processes, products, parts, and materials
- Support all continuous improvement activities relating to quality and the ISO9001 certification. Understand overall customer satisfaction and support initiatives to ensure a positive experience. Work with representatives from the customer Quality team as required
- Promote quality awareness on quality activities planned for the project and support required quality training
- Able to use measuring equipment as required during the inspection process
- Ability to develop KPI’s and present data
- Prepare senior management relating any potential complications
- Work with the team to prepare and create recurrent reports that are requested by operations or higher
- Comply with the company’s applicable policies and procedures as well as human resources’ guidelines
- Ability to build strong rapport with the team and unionized maintenance personnel
- 5 to10 years experience in Quality Control Inspection and/or a related field. Rail locomotive and passenger coach experience and knowledge is an asset
- Experience using quality and problem-solving tools.
- Experience performing audits
- Background of accomplishing business strategies
- Diploma or degree relating to the field of expertise
Nice to have:
- Experience working in an unionized environment
- Familiarity with other industries such as Aerospace
- Experience working in the rail industry with a comprehensive knowledge of rail equipment
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